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3.7 out of 5

"Not happy to have a room without a window " More

By a verified traveller on Tue 24 Jan 2023

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Hotel Description

Empire Hotel Queenstown places you steps from West Coast Wilderness Railway and within a 15-minute stroll of Spion Kop Lookout. Highlights at this inn include a restaurant, free self parking, and a bar/lounge.

This inn offers free WiFi in public areas and a television in a common area. Plus you'll find coffee/tea in a common area.

Sights within a 15-minute drive of this Queenstown inn include Eric Thomas Galley Museum and Nelson Falls.

Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$107* Per night/room 4 Mar. - 5 Mar.

Double Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Empire Hotel Queenstown ratings based on 141 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Empire Hotel Queenstown

Everyone (91) Couples (33) Students (1) Family (11)
3 out of 5
Not happy to have a room without a window

Posted by on 24 Jan. 2023

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2 out of 5
Very interesting property but not very good value for money. Service was minimal.

Posted by on 23 Jan. 2023

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1 out of 5
Dirty tissues behind "box/bedside table", room tiny, 2 multi power boards, instead of power points. Bathroom badly designed. 1 metal chair in room - no room for this really or anymore. Staff unhelpful. Told need to book for the dining room, but when arrived for the booked time, advised that kitchen/dining room not working so best to go elsewhere. No assistance as to where we could go. Upon our return, dining room with large groups of guests enjoying dinner!

Posted by on 1 Dec. 2022

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4 out of 5
Love the history of the Hotel and grand stairway

Posted by on 19 Nov. 2022

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4 out of 5
Old world pub accommodation, fantastic food, hot water was great, fluffy towels and comfortable bed

Posted by on 21 Sep. 2022

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4 out of 5
Iconic, welcoming .. lovely old style

Posted by on 15 Sep. 2022

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4 out of 5
Our second visit back here, a great place rest and warm up, inside and outside

Posted by on 17 Jul. 2022

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4 out of 5

Posted by on 15 Jul. 2022

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3 out of 5

Posted by on 27 Jun. 2022

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4 out of 5
Good Central location Historic building Food Not so good No where to hang cloths not even a hook on door

Posted by on 15 Jun. 2022

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About the Empire Hotel Queenstown

Location 2 Orr Street, Queenstown, TAS 7467

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Empire Hotel Queenstown also features coffee/tea in a common area and a television in a common area. Free self parking is available. Smoking is allowed in designated areas at this Queenstown inn.

  • 20 guestrooms or units
  • Coffee in lobby
  • Front desk (limited hours)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Empire Hotel Queenstown offers 20 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning

Food & Drink

Onsite venue - This restaurant serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 5 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel BarTo make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 5 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel Bar
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Empire Hotel Queenstown
  • Empire Queenstown
  • The Empire Hotel
  • Empire Hotel Queenstown Inn
  • Empire Hotel Queenstown Queenstown
  • Empire Hotel Queenstown Inn Queenstown
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.