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3.8 out of 5

"Historic Old building " More

By a verified traveller on Mon 08 Nov 2021

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Hotel Description

At Empire Hotel Queenstown, you'll be 0.1 km (0.1 mi) from West Coast Wilderness Railway and 13.4 km (8.4 mi) from Henty Glacial Erratics State Reserve. Highlights at this inn include a restaurant, free self parking, and a bar/lounge.

All 20 rooms feature free WiFi.

This inn offers free WiFi in public areas and a television in a common area. Plus you'll find coffee/tea in a common area.

Sights within a 30-minute drive of this Queenstown inn include Crotty Ridge Regional Reserve and Lukes Knob Regional Reserve.

Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$70* Per night/room 23 Jan. - 24 Jan.

Double Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Empire Hotel Queenstown ratings based on 120 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Empire Hotel Queenstown

Everyone (82) Couples (24) Students (1) Family (9)
4 out of 5
p

Posted by on 12 Dec. 2021

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Comment from Hotel Management

2 Jan. 2022 by Manager

Thank you

2 out of 5
An impressive old lady of a building. Possibly Heritage Rating. Rooms were newly renovated with good taste in colour. a small sitting room on the first floor needs renovating badly. Very small room with no possibility of fitting a wardrobe to hang clothes. No place to place toiletries. we stayed there for 3nights and had a room with a window that faced a brick wall. Price included a continental breakfast that was help your self. Plenty to eat. For the first two mornings, we were served by an awesome elderly lady, Shirley who kept everything topped up and met all our needs. She was missed on our last morning when things at the breakfast bar were not topped up and we had to constantly knock at the kitchen door for service. We had dinner there on our last night and were very happy with what we ordered.

Posted by on 18 Nov. 2021

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Comment from Hotel Management

2 Jan. 2022 by Manager

Hello, Thank you for taking the time to leave such a detailed review.

3 out of 5
Historic Old building

Posted by on 8 Nov. 2021

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Comment from Hotel Management

2 Jan. 2022 by Manager

Thank you for leaving us a review.

5 out of 5
Close to WC Wilderness Rail

Posted by on 3 Nov. 2021

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5 out of 5
Staff were great, friendly local, great food, charming old pub. Not 5 star, considering the age, pretty good. Who needs 5 star when you can stay in a slice of history

Posted by on 17 Oct. 2021

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Comment from Hotel Management

25 Oct. 2021 by Kris

Hello Michael, Thank you for taking the time to leave us a review. It is so great that you enjoyed your stay with us, our friendly staff and the charm of the "Grand Old Lady" of the West. Hopefully we will see you again in the future. The Empire Hotel

5 out of 5
It has a great review on Paranormal Investigations!!! Completely charming

Posted by on 7 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by Kris

Hello, Thank you for staying with us. We often have people coming through to look at the photo of the lady and baby on the stairs which we have behind the bar. Thanks again, The Empire Hotel

5 out of 5
The old hotel is a bit tired these days, but key facilities like bathrooms have been recently renovated, and the historic dining room has been preserved in great condition. Overall an enjoyable stay if you want a taste of old Queenstown.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by Kris

Hello, Thank you for leaving us a review. Excellent you enjoyed your stay with us. Hopefully we will see you again in the future. Thanks again, The Empire Hotel

4 out of 5
Interesting historical building handy to parking and town facilities.

Posted by on 11 Mar. 2021

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Comment from Hotel Management

11 Mar. 2021 by Kris

Hello, Thank you for taking the time to leave us a review. Hopefully we will see you again. Thank you, The Empire Hotel

4 out of 5
The Empire Hotel was the perfect choice for Queenstown. Great location, good clean facilities and has an amazing history to go with it. We'll definitely be back.

Posted by on 3 Mar. 2021

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Comment from Hotel Management

3 Mar. 2021 by Kris

Hello, Thank you so much for leaving us a review. Excellent to hear you enjoyed your stay with us. We hope to see you again in the future. Thanks again, The Empire Hotel

1 out of 5
Wotif sold us a room that wasn’t available. Service at the hotel was non existent. Never again.

Posted by on 25 Feb. 2021

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Comment from Hotel Management

26 Feb. 2021 by Kris

Hi Jo, I understand that their was an issue with the room, however you did book a Quadruple (2 bunks) shared Budget and we upgraded to the best room we had available, which was a Queen and Single with shared facilities. As I explained at the time, our Hotel was almost fully booked and we did not have any ensuite rooms available. This booking was made through a third party booking system and we did the best we could to accommodate and upgrade you from the Budget room that you had booked. Thank you, The Empire Hotel

About the Empire Hotel Queenstown

Location 2 Orr Street, Queenstown, TAS 7467

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Empire Hotel Queenstown also features coffee/tea in a common area and a television in a common area. Free self parking is available. Smoking is allowed in designated areas at this Queenstown inn.

  • 20 guestrooms or units
  • Coffee in lobby
  • Front desk (limited hours)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Empire Hotel Queenstown offers 20 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning

Food & Drink

Onsite venue - This restaurant serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 5 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel BarTo make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 5 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel Bar
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Empire Hotel Queenstown
  • Empire Queenstown
  • The Empire Hotel
  • Empire Hotel Queenstown Inn
  • Empire Hotel Queenstown Queenstown
  • Empire Hotel Queenstown Inn Queenstown
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.