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4.2 out of 5

"The location, especially the proximity to the alpine environment and local wildlife, with plenty of nearby walks, was the major attraction for me. The ... " More

By a verified traveller on Thu 26 Jan 2023

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Hotel Description

A luxury stay in Cradle Mountain awaits you at Peppers Cradle Mountain Lodge. Within steps you'll find Enchanted Nature Walk and Cradle Mountain Visitor Centre. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and free self parking.

A relaxing visit to Waldheim Alpine Spa can include deep-tissue massages, hot stone massages, aromatherapy, and mani/pedis along with access to the sauna. The restaurant, Highland Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna along with access to horse riding/rentals and bike rentals. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Each morning buffet breakfast is available. There's also limited parking, along with the convenience of an area shuttle.

Places within a short walk of this 4.5-star Cradle Mountain hotel include Cradle Mountain-Lake St. Clair National Park and Devils at Cradle is within 15 minutes.

Pencil Pine Cabin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$409* Per night/room 4 Feb. - 5 Feb.

Pencil Pine Cabin with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Contemporary Spa Cabin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Billy Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Cradle Mountain Lodge ratings based on 343 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Cradle Mountain Lodge

Everyone (217) Couples (84) Family (26)
1 out of 5
My wife was in a wheelchair and we were allocated a cabin with steps at entry on a gravel road. No TV, no Wi-Fi which I queried and was told to enjoy the wilderness. Hard in a wheelchair. Property is supposed to be wheelchair friendly. Rubbish. At $720 per night, it’s not a joke it’s just bad.

Posted by on 31 Jan. 2023

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2 out of 5
Beautiful location but a tired property needing update and poorly trained ineffective staff particularly in the restaurant

Posted by on 29 Jan. 2023

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Comment from Hotel Management

31 Jan. 2023 by Helen

Dear Jon, We very much appreciate your comments regarding your stay at Peppers Cradle Mountain Lodge. We are glad that you enjoyed our beautiful location but disappointed to hear the restaurant and interiors could have been better. We will review the operations and training of our restaurant staff accordingly. Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, Peppers Cradle Mountain Lodge Team

5 out of 5
The location, especially the proximity to the alpine environment and local wildlife, with plenty of nearby walks, was the major attraction for me. The cosy atmosphere, with the open fire in the tavern, was a bonus. Good heating in our room was also much appreciated.

Posted by on 26 Jan. 2023

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3 out of 5
Not worth the price

Posted by on 25 Jan. 2023

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5 out of 5
Serenity, privacy and ambience plus. Impeccable interior design with plush cushions, gas fireplace in the accomodation rooms, pine green accents, warmth and relaxation.

Posted by on 22 Jan. 2023

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4 out of 5
Nice accomodation but not sure it was 5 star quality for the 5 star price

Posted by on 19 Jan. 2023

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2 out of 5
I nights accommodation $580. No television, no air conditioner, no wifi, no phone reception. The spa bath malfunctioned causing the jets to keep popping out and leaving a brown residue in the bath. Shower, only a slight drip of water and hot and cold. Would not not stay there ever again .

Posted by on 18 Jan. 2023

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5 out of 5
Beauty in abundance. Walks at your door. Surrounded by wildlife. Close to Cradle Mountain and the Lakes. Lovely staff. Definitely coming back. We started planning our next trip as soon as we got there. It’s just a really special place.

Posted by on 9 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Reception

Thank you for staying with us!

1 out of 5

Posted by on 23 Dec. 2022

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Comment from Hotel Management

18 Jan. 2023 by Reception

Thank you for staying with us!

5 out of 5
Very peaceful place in the wilderness

Posted by on 22 Nov. 2022

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Comment from Hotel Management

18 Jan. 2023 by Reception

Thank you for staying with us Derek! We hope to see you again!

Property Features

Peppers Cradle Mountain Lodge offers its guests a full-service spa and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury Peppers Cradle Mountain Lodge. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cradle Mountain hotel is smoke free.

  • 1 floor
  • 86 guestrooms or units
  • 2 dining venues
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Peppers Cradle Mountain Lodge offers 86 accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • MP3 dock
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Highland Restaurant - This restaurant serves breakfast and dinner. Reservations are required.

Tavern Bar and Bistro - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is located in an area where mobile phone service and WiFi are unavailable. Teistra is the only mobile phone service provider with network coverage in this area. WiFi access is provided in the Main Lodge Building.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Peppers Cradle Mountain Lodge

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Caters to LGBTQ guests
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 26 for adults and AUD 12 for children (approximately)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cradle Mountain Lodge
  • Cradle Mountain Lodge Peppers
  • Cradle Mountain Peppers
  • Cradle Mountain Peppers Lodge
  • Lodge Cradle Mountain
  • Peppers Cradle Mountain
  • Peppers Cradle Mountain Lodge
  • Peppers Lodge Cradle Mountain
  • Cradle Mountain Resort
  • Peppers Lodge
  • Cradle Mountain Resort
  • Cradle Mountain Lodge
  • Tasmania
  • Cradle Mountain Lodge
  • Cradle Mountain Resort
  • Peppers Cradle Mountain Lodge Hotel
  • Peppers Cradle Mountain Lodge Cradle Mountain
  • Peppers Cradle Mountain Lodge Hotel Cradle Mountain

You should know

  • This hotel caters to LGBTQ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.