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4.2 out of 5

"Great location close to visitors centre and had an art gallery onsite. Rooms very clean and modern. " More

By a verified traveller on Sat 06 Nov 2021

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Hotel Description

At Cradle Mountain Hotel you'll be within a 15-minute walk of Cradle Mountain-Lake St. Clair National Park and 2.2 km (1.4 mi) from Devils at Cradle. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy TVs with digital channels, and all 60 individually decorated rooms feature free WiFi, balconies, and coffee/tea makers. Dining in is an option with room service, and minibars provide refreshments. Hair dryers, irons/ironing boards, and desks are also available.

This business-friendly hotel offers a business center, a 24-hour front desk, and a library. Added amenities include laundry facilities, a garden, and express check-out. Each morning buffet breakfast is available.

In proximity to this 4-star Cradle Mountain hotel you'll find Cradle Mountain.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$233* Per night/room 2 Dec. - 3 Dec.

Deluxe Spa Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier King Room - Split Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cradle Mountain Hotel ratings based on 353 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cradle Mountain Hotel

Everyone (251) Couples (54) Family (35)
5 out of 5
Great location close to visitors centre and had an art gallery onsite. Rooms very clean and modern.

Posted by on 6 Nov. 2021

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1 out of 5
I don’t recommend to those who got baby. None of the rooms got microwave. No kitchen areas.

Posted by on 24 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Cradle Mountain Hotel

Good afternoon. Thanks for your feedback. We do not advertise anywhere that we have microwave or kitchen facilities. Kind regards

5 out of 5
Stunning forest just outside of our room. Staff were lovely and went above and beyond, particularly in the restaurant. Very happy with our stay right in Cradle Mountain.

Posted by on 21 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Cradle Mountain Hotel

Great to hear you enjoyed your stay! Kind regards,

5 out of 5
The property was well appointed and easily accessible Staff were friendly and accommodating Restaurant was ambient with very helpful staff and the meal choices pleasant No snow for a perfect visit but otherwise lovely I have a couple of things that I need to discuss with the Hotel regarding unexpected charges but I have emailed them directly…

Posted by on 7 Sep. 2021

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5 out of 5
Love this place… 3rd time visitors will hopefully return soon

Posted by on 2 Sep. 2021

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3 out of 5
Correspondence advising restaurants /bar would be closed the evening of our stay would have been good. We only learnt on arrival that we had to order from limited room service menu and be confined to our room with two young children. Food was average too.

Posted by on 1 Aug. 2021

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4 out of 5
The hotel was really lovely with comfy beds and great views. Most staff were great until we were double charged for our entire stay and only informed via email after we had left. We had small children with us and no mention was made of the great kids activities at the adjoining art gallery which we only discovered ourselves on our final morning.

Posted by on 21 Jul. 2021

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5 out of 5
Nice and cosy accomodation in a great location. Clean room and comfortable bed. Very friendly helpful staff. Only downside was that you could hear people walking up and down the hallway as the door/wall was thin. Will be staying again!

Posted by on 7 Jul. 2021

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4 out of 5
Customer service and wait times were terrible in bar and restaurant. Reception staff helpful and efficient. Venue and surroundings were beautiful.

Posted by on 30 Jun. 2021

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5 out of 5
Rooms were roomy and clean. Meals were good value and tasty. Check in was very good. The staff were great. Very friendly and helpful

Posted by on 8 Jun. 2021

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A library, gift shops/newsstands, and a garden are also featured at the business-friendly Cradle Mountain Hotel. Free self parking is available. A complete renovation of Cradle Mountain Hotel was completed in June 2018. This 4-star Cradle Mountain hotel is smoke free.

  • 1 building
  • 1 floor
  • 60 guestrooms or units
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cradle Mountain Hotel offers 60 accommodations with minibars and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Cradle Mountain Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 27 for adults and AUD 13.50 for children (approximately)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cradle Mountain Hotel
  • Hotel Cradle Mountain
  • Cradle Mountain Chateau Cradl
  • Cradle Mountain Hotel Hotel
  • Cradle Mountain Hotel Cradle Mountain
  • Cradle Mountain Hotel Hotel Cradle Mountain

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.