You can enjoy a TV with cable channels, and each apartment features a sitting area, in-room massages, and a ceiling fan. A refrigerator and a microwave make in-room dining convenient. A hair dryer, an iron/ironing board, and free toiletries are also available. Weekly housekeeping is available.
This business-friendly apartment building offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and childcare. There's also the convenience of an airport shuttle.
With a stay at this 4.5-star Port Douglas property, you'll be 1.7 km (1.1 mi) from Wildlife Habitat and 4.2 km (2.6 mi) from Crystalbrook Superyacht Marina.
20 Feb. 2020 by Hotel Manager
Thank you anonymous for your review. In making your booking you selected a weekly serviced apartment hotel rooms are serviced on a weekly basis. I am sorry this was not to your liking, but there are other options are to provide daily cleaning. Lovely to read you enjoyed the direct access to the pool, and I do trust that the room was clean for your arrival.
13 Feb. 2020 by Hotel Manager
Thanks for submitting feedback on your stay with us. We love hearing how our guests stay was. So pleased to know our staff helped make your stay enjoyable. Hope you can visit again one day.
10 Jan. 2020 by Hotel Manager
So pleased to read that you and your family had an amazing holiday with us in Port Douglas. My team and I look forward to welcoming you back next time you can get away.
1 Dec. 2019 by Hotel Manager
Thanks for taking the time to submit a review, it is appreciated. Very pleased to read you enjoyed your stay and like the passivity of the plunge pool apartment. Whilst it does look to be very private, we don’t market it that way because of the reasons you’ve highlighted in your review. Thank you for staying with us.
10 Oct. 2019 by Hotel manager
Thank you for your review. My team and I are pleased you enjoyed your time with us and thank you for letting us know you had a great stay. We hope to see you again.
10 Oct. 2019 by Hotel manager
Hi, lovely to read enjoyed your time and we thank you for choosing to stay with us. We hope that on your next visit to Port Douglas we will have the opportunity to be of service to you again.
2 Oct. 2019 by Hotel manager
Great to read you enjoyed your stay. We hope to see you again next time you visit tropical Australia
29 Sep. 2019 by Hotel Manager
Thanks for your review, lovely to have you stay and so pleased we were able to meet your expectations.
22 Sep. 2019 by Hotel Manager
We are sorry we were not able to meet your expectations. If you would like to discuss your concerns with us we would welcome specific feedback so we can address our shortcomings.
2 Sep. 2019 by Hotel Manager
Thanks for your feedback. We would like to leave the air-conditioners running all the time but unfortunately we are unable to do so. I hope once they had been on for a while that the odor dissipated.
Silkari Lagoons Port Douglas offers its guests 6 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury Silkari Lagoons Port Douglas. This 4.5-star Port Douglas apartment is smoke free.
Available in some public areas: Free WiFi
Silkari Lagoons Port Douglas offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include day beds. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries. Cable television is provided. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.