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Volta by Casago

3.0 star property

Photo gallery for Volta by Casago

Reception
Reception
Exterior
Reception
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • 24/7 front desk
The current price is AU$412
includes taxes & fees
24 May - 25 May

Explore the area

View map
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Central Square
    ‪10 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Garden view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

This apartment puts you in the heart of Playa del Carmen, within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. .You can enjoy a flat-screen TV with cable channels, and apartment features free WiFi, a ceiling fan and a safe. In-room dining is easy with a kitchen that comes equipped with a microwave and a stovetop. A hairdryer, an iron/ironing board and a wardrobe or cupboard are also available. .Enjoy the outdoor swimming pool and pool loungers. Additionally, you'll find a rooftop terrace, concierge services and a 24-hour front desk. There's also the convenience of airport drop-off service.
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Central Square - 10 min walk - 0.9 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • ‪Café Choux Choux - ‬1 min walk
  • ‪Trattoria del Centro - ‬3 min walk
  • ‪Fuego Santo - ‬4 min walk
  • ‪Mu. Burgerhouse - ‬2 min walk
  • ‪Wings Factory - ‬3 min walk

About this property

Volta by Casago

Volta by Casago offers its guests an outdoor pool, a rooftop terrace, and concierge services. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 3-star Playa del Carmen apartment is smoke free.

  • 1 guestroom or unit
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Concierge
  • Lift
  • No smoking on site
Air-conditioned accommodation at this apartment offers a safe and a hairdryer. Accommodation at this 3-star apartment has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen apartment provides complimentary wireless Internet access. 60-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 60-inch flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Safe

Location highlights

  • In the city centre
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Shuttle transfer per adult: USD 200 (return)
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes window guards in all accommodation.

Property is also known as

Volta by Casago Apartment

Volta by Casago Playa del Carmen

Volta by Casago Apartment Playa del Carmen

Frequently asked questions

What is the cancellation policy at Volta by Casago?

Volta by Casago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Volta by Casago?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Volta by Casago on 24 May 2026 start from AU$412, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Volta by Casago?

Yep, Volta by Casago is a short 9-minute walk from Playa del Carmen Main Beach.

Does Volta by Casago have a pool?

Volta by Casago has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Volta by Casago?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Volta by Casago?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Volta by Casago?

No, pets are not allowed.

Volta by Casago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

ROBERT

Disliked: Room comfort

Almost good....

Location, building and room we're all great. The area and building do get loud in the evening. Great rooftop pool with hot tub and bar. Room could be cleaner, but the real issue was a lack of water pressure and zero hot water. If you're ok with cold showers, this place is for you!
Stayed 4 nights in Jan 2024

10/10 Excellent

Danielle E

Liked: Cleanliness, amenities, property conditions & facilities
I spend 3 nights at this vacation property and I had a wonderful time! Even though it is not a hotel, the condo's employees were very polite and helpful. The host's local contact was wonderful, easy to communicate with, and available if you need anything. I arrived 2 hours before the check-in time, and I was able to wait at the wonderful rooftop area. It is even better than it looks on the pictures! I've got to do some work (there is a work common area), I enjoyed a cocktail at the bar (open from 12-8pm) and relax at the pool/jacuzzi. There is also a decent size gym, for who doesn't like to skip a workout. The apartment was spotless, very modern, fully equipped and quiet. Super clean! There is a big supermarket a few blocks away, the Selecto Super, with a wonderful bakery. I opted to have breakfast at home, but there are many restaurants that serve breakfast in the neighborhood. At night, you can go have dinner at great restaurants, within a short walk from the apartment. I definitely recommended this place, and I'm already planning my next stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaniness and well secured..
Stayed 4 nights in Aug 2023