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The Fives Downtown Hotel - Curio Collection by Hilton

Property class: 4.5

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

A modern atrium with a central fire feature, green vertical gardens, and a wooden deck.
A modern hotel atrium with a vertical garden, indoor pool, and multiple balconies with plants.
A modern hotel atrium with a central garden, multiple floors, and a dining area with tables and chairs.
A modern building with a central atrium surrounded by lush greenery and palm trees.
A modern bedroom with a large bed, wooden paneling on the walls, and two bedside tables with lamps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$187
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A bedroom with a wooden geometric wall design, a grey upholstered headboard, and two patterned pillows.

Deluxe Room, 1 King Bed, Courtyard View

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Courtyard View

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

A modern bedroom with a large bed, wooden panel wall, and a view through a sliding door.

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Partial Ocean View

A modern living room with a sofa, a round table, and a chair, a large window with a view of the sea and buildings, and a patterned wall.

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

A modern bedroom with a large bed, a built-in bathtub, and a geometric-patterned wall.

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

A neatly made bed with white and blue floral pillows, a wooden nightstand with a clock, and a wall with a geometric wood panel design.

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

A hotel room with a balcony, a bed with a blue and white patterned headboard, and two pink armchairs.

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a sofa, two pink chairs, a bed, and a decorative wall with circular patterns.

Junior Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Mezzanine Residence)

A modern hotel room with a loft bed, a dining area with a bar, and vibrant pink chairs.

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Double Beds, Bay View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

Playa del Carmen

A luxury stay in the heart of Playa del Carmen awaits you at The Fives Downtown Hotel - Curio Collection by Hilton. Within just a 10-minute stroll, you'll find Quinta Avenida and Central Square. Highlights at this Art Deco hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at The Spa by The Fives can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Mercatto, is open for breakfast. Cantina El Tigre is the hotel's own bar. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute walk of this 4.5-property class Downtown Playa del Carmen hotel include Quinta Alegría Shopping Mall and Mamitas Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km
  • Mamitas Beach - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Carboncitos - ‬3 min walk
  • ‪La Frontera Restaurant Bar - ‬2 min walk
  • ‪Pez Vela - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

The Fives Downtown Hotel - Curio Collection by Hilton offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel - Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Playa del Carmen hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
The Fives Downtown Hotel - Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Parking on site (USD 18 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 22 for adults and USD 9.50 to 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cantina El Tigre
  • Fives Rooftop
  • Mercatto

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • Lift
  • Thin carpet in public areas

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.11 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • Parking
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults and USD 9.5 to 11 for children
  • Self-parking fee: USD 18 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

What is the cancellation policy at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on 15 Nov 2026 start from AU$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Downtown Hotel - Curio Collection by Hilton?

Yep, The Fives Downtown Hotel - Curio Collection by Hilton has free valet parking. Self car park with in/out privileges is also available for USD 18 per night. Onsite parking is limited.

Are there any beaches close to The Fives Downtown Hotel - Curio Collection by Hilton?

Yep, The Fives Downtown Hotel - Curio Collection by Hilton is a short 3-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling.

Is there a spa on site at The Fives Downtown Hotel - Curio Collection by Hilton?

Yep, The Spa by The Fives is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a pool?

The Fives Downtown Hotel - Curio Collection by Hilton has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton features 2 outdoor pools, a full-service spa and 2 restaurants.

What makes The Fives Downtown Hotel - Curio Collection by Hilton a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Fives Downtown Hotel - Curio Collection by Hilton.

Does The Fives Downtown Hotel - Curio Collection by Hilton serve breakfast?

Yep, cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Fives Downtown Hotel - Curio Collection by Hilton?

No, The Fives Downtown Hotel - Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Downtown Hotel - Curio Collection by Hilton?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 857 reviews
Rating 8 - Good. 191 out of 857 reviews
Rating 6 - Okay. 65 out of 857 reviews
Rating 4 - Poor. 35 out of 857 reviews
Rating 2 - Terrible. 45 out of 857 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy check in, clean rooms, optimal AC. Friendly and helpful staff.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool and bar are very nice.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here! The rooms were clean and well maintained, the pool was great, and the staff were very kind and helpful!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right by 10 Ave.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing, staff were fantastic, service was great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and poolside were great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and VERY clean!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large room with stove top microwave and refrigerator
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

The rooftop lunch food was delicious and staff were very friendly and attentive.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Location great but otherwise not worth the money. No activities, musty smell in room. Staff need to be more customer orientated.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time/ the breakfast is amazing, staff amazing! Music far to loud in the morning by the pool there is no quiet zones for relaxing, its party time at the poolside at 10 am til closing, staff were kind enough to turn down a little, We would stay again.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great! Very friendly staff working the bar area.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Room & staff. The pool is also amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities were all top notch!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st thing I liked about the property was the location! It’s close to everything. The ferry station, 5th avenue shopping and clubs! 2 nd was how clean and well maintained the property is. 3 rd was the staff very friendly and helpful. Love the bartenders at the Rooftop Bar! It was nice you could order food from there. The food and drinks were great! The taxi station was a nice amenity!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finished a solo trip and was my first time staying at this hotel. The staff was completely outstanding rooftop staff breakfast staff super nice would absolutely stay here again. Traveled by myself and been to Playa many times one block away from the walking street gorgeous gorgeous pool area. I would honestly say the only thing that lacked a little bit was the Jim, breakfast was good and 100% really happy with my choice of the hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around. Excellent staff, location, property etc.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Amazing rooftop and views.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location. Nice rooms and shower, nice pool. But jacuzzi was not hot and the view from room wasn’t great. Staff was nice and helpful
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
the bathroom door was about to fall off and the deck boards were loose rotten and splintered. the pool was ice but the tiles were falling off. there were a lot of hidden charges.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
It was kind of close to other places
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great views. Easy check in. Within walking distance to tons of stuff!
Stayed 1 night in Dec 2025

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