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Hotel Description

A luxury stay in Playa del Carmen awaits you at The Fives Beach Hotel & Residences - All Senses Inclusive. You'll be 4.8 km (3 mi) from Quinta Avenida and 3.5 km (2.1 mi) from Punta Esmeralda Beach. Highlights at this all-inclusive property include 10 restaurants, 7 outdoor swimming pools, and a full-service spa.

You can enjoy LCD TVs with cable channels, and all 662 rooms feature iPod docks, DVD players, and in-room childcare. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Additionally, coffee/tea makers, free bottled water, and in-room massages are available.

A relaxing day at Spa can include beachside massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, SEA OLIVE, is open for lunch and dinner. With 3 poolside bars and 7 bars/lounges to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite nightclub and free kids' club. Plus you'll find free WiFi in public areas, a 24-hour fitness center, and an outdoor tennis court. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a shopping center shuttle.

Within a 15-minute drive of this 4.5-star Playa del Carmen property, attractions include Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course.

Deluxe Room, Garden View (DELUXE)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$434* Per night/room 2 Jun. - 3 Jun.

Penthouse, Pool View (1 BEDROOM RESORT RESIDENCE)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Pool View (1 BEDROOM SWIM UP POOL RESIDENCE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Garden View (1 BEDROOM RESORT RESIDENCE)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Garden View (2 BEDROOM RESORT RESIDENCE)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, Garden View (3 BEDROOM RESORT RESIDENCE)

Bed Count 1 King Bed Maximum Occupancy 10 Max

About the The Fives Beach Hotel & Residences - All Senses Inclusive

Location Fraccionamiento El Limonar, Xcalacoco, Playa del Carmen, QROO 77710

All-inclusive Details

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Scuba diving excursions not included
  • Surcharge for premium or imported alcoholic beverages
  • Scuba diving certification not included
  • Surcharge for bottled wine
  • All available beverages included
  • Surcharge for bottled liquor
  • Scuba lessons included
  • Activities/services from independent operators not included
  • All on-site activities, facilities and equipment included
  • Off-site tours not included
  • Theme parties included
  • Snorkelling included

Property Features

The Fives Beach Hotel & Residences - All Senses Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Fives Beach Hotel & Residences - All Senses Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 10 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 7
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Fives Beach Hotel & Residences - All Senses Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. LCD televisions come with premium cable channels. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Separate bedroom
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.

Pisco Nikkei & Raw Bar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

FLAVOURS - This family restaurant serves breakfast and dinner. Open daily.

AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Oriola Beach Club Grill - This beachfront restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Fives Beach Hotel & Residences - All Senses Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.5 per accommodation, per night, up to 20 nights

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.