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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property

Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

Aerial view
Property video
Three Bedroom Suite | View from room
14 restaurants; breakfast, lunch and dinner served
Aerobics facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Spa
  • Parking included
The current price is AU$470
includes taxes & fees
30 June - 1 July

Explore the area

View map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock, ping pong

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

View from room

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | View from room

Three Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Fives Beach Hotel - Á la Carte All Inclusive. You'll be 2.7 km (1.7 mi) from Gran Coyote Golf and 3.4 km (2.1 mi) from Punta Esmeralda Beach. Highlights at this all-inclusive property include 14 restaurants, 8 outdoor swimming pools and a full-service spa. .A relaxing day at The Spa by The Fives can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, SEA OLIVE - TRATTORIA, serves pizza and is open for lunch and dinner. With 3 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a shopping centre shuttle. .Sights within a 10-minute drive of this 4.5-property class The Fives property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 6.0 km
  • Playa del Carmen Main Beach - 13 min drive - 6.3 km
  • Maroma Beach - 21 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Bar L'Elefant - ‬15 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At The Fives Beach Hotel - Á la Carte All Inclusive, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 14 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The Spa by The Fives has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel - Á la Carte All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

What is the cancellation policy at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of 4 June 2026, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on 30 June 2026 start from AU$470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Fives Beach Hotel - Á la Carte All Inclusive has a free self car park and free valet parking.

Are there any beaches close to The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Fives Beach Hotel - Á la Carte All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, jet skiing and snorkelling. You can also find boat tours.

Is there a spa on site at The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Spa by The Fives is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

The Fives Beach Hotel - Á la Carte All Inclusive has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive features 3 poolside bars, 8 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Fives Beach Hotel - Á la Carte All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Fives Beach Hotel - Á la Carte All Inclusive.

Is The Fives Beach Hotel - Á la Carte All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that The Fives Beach Hotel - Á la Carte All Inclusive is a hit with families.

Does The Fives Beach Hotel - Á la Carte All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Fives Beach Hotel - Á la Carte All Inclusive?

No, The Fives Beach Hotel - Á la Carte All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Beach Hotel - Á la Carte All Inclusive?

Relax with a coldie at the 3 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves pizza.

What time are check-in & check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Fives Beach Hotel - Á la Carte All Inclusive?

No, pets and service animals are not allowed.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marin

Liked: Cleanliness, amenities, property conditions & facilities
The many pools
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
We loved it. The room was spotless and cleaned and stocked daily. The food and drinks were outstanding - we didn’t have a bad meal. The staff are all so friendly and willing to go above and beyond. We loved the daily pop-up events the resort had, they really catered to all ages. We can’t wait to go back again.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Klementina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family! Property was clean and all staf was good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything - our rooms, the food, the vibe - was fantastic! The staff deserve an extra call out though because everyone we talked with or had questions for were so very kind and helpful. Thank you so much!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing entert
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable and the staff was very friendly.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

MARICELA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Why a great place to vacation. Beach access and pools were great to relax in and enjoy.
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. The buffet was amazing
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation stay
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Adrian M

Liked: Cleanliness, staff & service, property conditions & facilities
The whole Hotel was at a great location, great food and great staff.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Chad Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Madhumithaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family option
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Dylan

Liked: Amenities, property conditions & facilities
Acceptable
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food and the amazing workers
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

Juliet

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was painfully cold. There isn’t enough pool chairs. People were reserving chairs at 4am. When we finally got up to reserve a chair, our belongings were removed. We had planned to return for spring break, but since the pool wasn’t enjoyable- we won’t.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Mailha

Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Very clean and the food was always consistently high quality.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, no worries at all. Really enjoyed the resort.
Stayed 3 nights in May 2025