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Sandos Playacar All Inclusive

Property class: 4

Photo gallery for Sandos Playacar All Inclusive

An aerial view of a resort with a large pool, beach, and ocean.
Property video
A beach with clear turquoise water, white sand, and palm trees.
A modern living room with a sofa, coffee table, and chairs, a large sliding glass door leading to a balcony with a view of the ocean.
A modern building with a stone facade, large windows, and a covered entrance with steps leading up to it.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
The current price is AU$448
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Beach
    ‪3 min walk‬
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪9 min walk‬
  • Place, Playacar Golf Club
    ‪5 min drive‬

Room options

View all photos for Jr Suite Hacienda

A hotel room with a bed, two blue armchairs, a desk with a chair, a water dispenser, and a television.

Jr Suite Hacienda

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Riviera Family King Junior Suite

A hotel room with a large bed, two framed pictures on the wall, a wooden bunk bed, a balcony with a chair, and a nightstand with a lamp.

Riviera Family King Junior Suite

8.0 out of 10
Very good
(70 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

A hotel room with two beds, a dining area, and a view of a swimming pool.

Riviera Family Queen Junior

8.2 out of 10
Very good
(108 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

A four-poster bed with a view of lush greenery outside.

Hacienda One Bedroom Suite

7.8 out of 10
Good
(11 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Select Ocean Front Adults only

A hotel room with two beds, a ceiling fan, a balcony with a view of the ocean, and a dining area.

Select Ocean Front Adults only

7.6 out of 10
Good
(9 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Select Superior Adults Only

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view.

Select Superior Adults Only

7.0 out of 10
Good
(47 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Platinum King Junior Suite - 2 kids/teens stay free

A modern hotel room with a large bed, a desk, a chair, a balcony with a view, and a ceiling fan.

Platinum King Junior Suite - 2 kids/teens stay free

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Platinum King Junior Suite Ocean Front- 2 kids/teens stay free

A hotel room with a large bed, a seating area with chairs, a view of the ocean, and a decorative wall.

Platinum King Junior Suite Ocean Front- 2 kids/teens stay free

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Platinum King Master Suite - 2 kids/teens stay free

A modern bedroom with a large bed, a round wooden table, a built-in vanity, and a geometric-patterned headboard.

Platinum King Master Suite - 2 kids/teens stay free

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Platinum King Master Suite Ocean Front - 2 kids/teens stay free

A modern bedroom with a geometric-patterned headboard, a large bed, bedside tables, and a bathroom with a bathtub and mirror.

Platinum King Master Suite Ocean Front - 2 kids/teens stay free

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Sandos Playacar All Inclusive. You'll be 2.7 km (1.7 mi) from Xaman Ha Aviary and 3 km (1.9 mi) from Playacar Golf Club. .A relaxing visit to Spa Sandos can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. Spend the day at the beach where you'll find sunloungers, and enjoy the 8 outdoor swimming pools and free water park. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Beach - 3 min walk - 0.3 km
  • Piste Cyclable sur Paseo Xaman-Ha - 9 min walk - 0.8 km
  • Mahi Golf Course - 19 min walk - 1.6 km
  • Playacar Golf Club - 5 min drive - 1.8 km
  • Mayan Ruins of Playacar - 6 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬14 min walk
  • ‪Turquesa - ‬16 min walk
  • ‪rosa roja - ‬10 min walk
  • ‪Restaurante Miramare - ‬13 min walk
  • ‪Festival Grand Buffet - ‬2 min walk

About this property

Sandos Playacar All Inclusive

Sandos Playacar All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sandos Playacar All Inclusive, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 819 guestrooms or units
  • 3 levels
  • 7 buildings
  • 9 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Sandos Playacar All Inclusive offers 819 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Spa Sandos has 22 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 3,142 reviews
The price is AU$313
includes taxes & fees
9 Nov - 10 Nov
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Playacar All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Is parking available at Sandos Playacar All Inclusive?

Yep, Sandos Playacar All Inclusive has a free self car park.

How much does it cost to stay at Sandos Playacar All Inclusive?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on 9 Nov 2026 start from AU$448, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sandos Playacar All Inclusive?

Yep, Sandos Playacar All Inclusive is a short 4-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Sandos Playacar All Inclusive?

Yep, Spa Sandos is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as beachside massages.

Does Sandos Playacar All Inclusive have a pool?

Yep, and guests love it! Sandos Playacar All Inclusive has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Sandos Playacar All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sandos Playacar All Inclusive?

Sandos Playacar All Inclusive features 3 poolside bars, 8 outdoor pools and a full-service spa.

What makes Sandos Playacar All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sandos Playacar All Inclusive.

Is Sandos Playacar All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Sandos Playacar All Inclusive is a hit with families.

Does Sandos Playacar All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sandos Playacar All Inclusive?

No, Sandos Playacar All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sandos Playacar All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at Sandos Playacar All Inclusive's 9 restaurants.

What time are check-in & check-out at Sandos Playacar All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sandos Playacar All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Sandos Playacar All Inclusive?

There isn't one on site, but Mahi Golf Course is a short 19-minute walk away.

Sandos Playacar All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 546 out of 1322 reviews
Rating 8 - Good. 331 out of 1322 reviews
Rating 6 - Okay. 199 out of 1322 reviews
Rating 4 - Poor. 125 out of 1322 reviews
Rating 2 - Terrible. 121 out of 1322 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel, lots of food options, and amazing staff.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very family friendly, food was great, pool bartender Eddy, was very friendly and great with the drinks.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly resort with couples only options as well
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean everyday, and the staff was great.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience with our family of 4. We did upgrade and join the vacation club too.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great food. Clean pools and great environment overall.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with kids.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented, we had a wonderful stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had the best time! All of the resort staff are friendly and helpful. The sargassum made the beach unpleasant, but that’s not the hotel’s fault. My kids loved the family pool and the nightly shows.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were perfect for all ages! The staff was very friendly and extremely accommodating. Would travel here again!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort around
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was always clean and tidy. very well kept. family friendly
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first all inclusive resort we have ever been to. It was amazing! Food was delicious. The pool and bar were exceptional. The staff were helpful and were always attentive.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Really excellent resort overall.
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Good food
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rate 7/10
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay definitely going back!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that they don’t have room service for food.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first all inclusive vacation was amazing! No complaints whatsoever, all the staff were very helpful, spoke to us in either Spanish or English, the entire resort smelled good and clean. Good was amazingly good as well!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean rooms, beautiful pools.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled during the month of May as a family of 5 people ( 2 adults and 3 kids age 15, 12, and 9) Let me start by saying the food variety is amazing, ocean is beautiful and staff is super friendly. Ladies on the beach( Claudia and Monse) tend to provide nice entertainment. I highly recommend this resort.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Jun 2026