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Aparthotel

Mareazul Beach Condos Playa Del Carmen

4.0 star property

Photo gallery for Mareazul Beach Condos Playa Del Carmen

Exterior
Elite Apartment
Ocean Front Splash Private Pool Villa | Living area
Ocean Front Penthouse Deluxe | Beach/ocean view
Body treatments, hydrotherapy, aromatherapy, hot stone massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Federal Puerto Juárez Km 294, Playa del Carmen, QROO, 77710
  • Place, Punta Esmeralda Beach
    ‪17 min walk‬
  • Place, Playa 88
    ‪3 min drive‬
  • Place, Gran Coyote Golf
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Ocean Front Penthouse Deluxe

Ocean Front Penthouse Deluxe | Terrace/patio

Ocean Front Penthouse Deluxe

  • Ocean view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Futon

View all photos for Deluxe Ocean View 3bdr + Studio Villa

Deluxe Ocean View 3bdr + Studio Villa

Deluxe Ocean View 3bdr + Studio Villa

  • Ocean view
  • 223 sq m
  • 4 bedrooms
  • Sleeps 9
  • 2 King Beds, 2 Single Beds, 2 Single Bunk Beds and 1 Single Futon

View all photos for Splash Private Pool Villa Ground Floor

Splash Private Pool Villa Ground Floor

Splash Private Pool Villa Ground Floor

  • Garden view
  • 177 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Elite Apartment

Garden view

Elite Apartment

  • Beach view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Partial Ocean View Deluxe 2 bedroom

Garden view

Partial Ocean View Deluxe 2 bedroom

  • Partial ocean view
  • 177 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean Front Splash Private Pool Villa

Ocean Front Splash Private Pool Villa | Private pool

Ocean Front Splash Private Pool Villa

  • Beach view
  • 186 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Ocean View Penthouse Deluxe

Garden view

Ocean View Penthouse Deluxe

  • Ocean view
  • 186 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Ocean View 3 Bdrm Penthouse

Garden view

Ocean View 3 Bdrm Penthouse

  • Ocean view
  • 232 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 3 Single Beds

View all photos for Deluxe 4 bedroom Ocean View

Deluxe 4 bedroom Ocean View | Bathroom

Deluxe 4 bedroom Ocean View

  • Ocean view
  • 351 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 2 Single Beds

View all photos for Premium Penthouse, 2 Bedrooms, Ocean View, Executive Level

Premium Penthouse, 2 Bedrooms, Ocean View, Executive Level

Premium Penthouse, 2 Bedrooms, Ocean View, Executive Level

  • Ocean view
  • 186 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Private pool 2 bedroom plus extra bed 702S

Private pool 2 bedroom plus extra bed 702S | Living area

Private pool 2 bedroom plus extra bed 702S

  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 2 Queen Beds

View all photos for Private pool 2 bedroom plus extra bed 703S

Garden view

Private pool 2 bedroom plus extra bed 703S

  • 186 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Single Bed, 1 Single Futon and 1 Large Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Futon

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About the area

Playa del Carmen

A family-friendly stay in Playa del Carmen awaits you at Mareazul Beach Condos Playa Del Carmen. You'll be 3.2 km (2 mi) from Playa del Carmen Main Beach and 3.2 km (2 mi) from Quinta Avenida. Highlights at this beachfront aparthotel include 3 outdoor swimming pools, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features Smart televisions with cable channels, along with free WiFi, a furnished lanai and a dining area. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A sitting area, a coffee/tea maker and Netflix are also available. Housekeeping is available on request. .A day of pampering can include deep-tissue massages, hot stone massages and body treatments along with aromatherapy and hydrotherapy. For a drink, you can stop by the aparthotel's own beach bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Corasol aparthotel include Playacar Beach and Playa del Carmen Maritime Terminal.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Punta Esmeralda Beach - 17 min walk - 1.5 km
  • Playa 88 - 3 min drive - 1.5 km
  • Guadalupe Church - 3 min drive - 2.5 km
  • Gran Coyote Golf - 4 min drive - 2.1 km
  • 28 de Julio Square - 6 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • ‪Naos - ‬19 min walk
  • ‪Hadar - ‬19 min walk
  • ‪Sunset Grill - ‬11 min walk
  • ‪La Palapa Del Sol - ‬19 min walk
  • ‪The Royal Market - ‬13 min walk

About this property

Mareazul Beach Condos Playa Del Carmen

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Mareazul Beach Condos Playa Del Carmen for summer fun including 3 outdoor swimming pools, outdoor tennis courts and a playground.

You can enjoy a drink at the beach bar. Public spaces have free WiFi. This beach aparthotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 60 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Mareazul Beach Condos Playa Del Carmen offers 60 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished lanais. This individually decorated and furnished accommodation has separate sitting areas and includes desk chairs and dining tables. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 60-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Thai massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 3 outdoor pools
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Highchair
  • Playground
  • Travel cot

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Mixer
  • Oven
  • Toaster
  • Toaster oven

Dining

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 50 for adults and USD 10 to 40 for children
  • A beach bar
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 75 per week

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 60-inch Smart TV with cable channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Furnished lanai
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 538 square feet of conference space
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Golf caddies
  • Grocery/convenience store
  • Housekeeping on request
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Restaurant dining guides

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Golf caddies
  • Golf clubs/equipment
  • Optional golf privileges
  • Pro golf lessons
  • Golf lessons nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 60 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Mareazul Beach Condos Playa Del Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per week.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 for adults and USD 10 to 40 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 75 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and Discover. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mareazul Condos Carmen Carmen
Mareazul Beach Condos Playa Del Carmen Aparthotel
Mareazul Beach Condos Playa Del Carmen Playa del Carmen

Frequently asked questions

Is parking available at Mareazul Beach Condos Playa Del Carmen?

Yep, Mareazul Beach Condos Playa Del Carmen has a free self car park.

Are there any beaches close to Mareazul Beach Condos Playa Del Carmen?

Yep, Mareazul Beach Condos Playa Del Carmen is a short 12-minute walk from Punta Esmeralda Beach.

Is there a spa on site at Mareazul Beach Condos Playa Del Carmen?

There's no onsite spa, but this property does offer services like body treatments as well as Thai massages.

Does Mareazul Beach Condos Playa Del Carmen have a pool?

Mareazul Beach Condos Playa Del Carmen has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Mareazul Beach Condos Playa Del Carmen?

Mareazul Beach Condos Playa Del Carmen features a private beach, 3 outdoor pools and golf lessons.

What makes Mareazul Beach Condos Playa Del Carmen a romantic place to stay?

A private beach, plus private lanais in the guestrooms, help set the scene for a romantic weekend at Mareazul Beach Condos Playa Del Carmen.

Is Mareazul Beach Condos Playa Del Carmen family-friendly?

You bet! With amenities such as a playground and 3 outdoor pools, as well as highchairs and travel cots in the guestrooms, it's no surprise that Mareazul Beach Condos Playa Del Carmen is a hit with families.

Does Mareazul Beach Condos Playa Del Carmen serve breakfast?

You bet, full breakfast is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mareazul Beach Condos Playa Del Carmen?

No, Mareazul Beach Condos Playa Del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Mareazul Beach Condos Playa Del Carmen?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Mareazul Beach Condos Playa Del Carmen?

No, pets and service animals are not allowed.

Is there a golf course on site at Mareazul Beach Condos Playa Del Carmen?

There is a golf course next to Mareazul Beach Condos Playa Del Carmen.

Mareazul Beach Condos Playa Del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 103 reviews
Rating 8 - Good. 26 out of 103 reviews
Rating 6 - Okay. 2 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Apolinar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 10 nights in Oct 2025

10/10 Excellent

Nikoletta

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Oct 2025

10/10 Excellent

Cheryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2025

8/10 Good

Moran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with great pool and beach. If you plan to stay in the property make sure you rent a car otherwise the location is challenging.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
Stayed 7 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of four stayed for seven days, six nights and very much enjoyed our stay. The property was very clean, well-maintained, and quiet. We loved the private pool and the kitchen appliances that enabled us to prepare our own meals.
Stayed 6 nights in Jun 2025

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and my family enjoyed our stay. The restaurants open at 9am and we are early risers so that was our only compliment. Gym is nice! Pool is nice and spacious. Everyone was nice and helpful Will be back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeny, Cypress

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Jennifer, Anderson

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!
Stayed 7 nights in Mar 2025

10/10 Excellent

Raisa, miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the apartment, the area the pool. Communication was very good
Stayed 4 nights in Apr 2025

8/10 Good

Sonia Silva

Liked: Cleanliness, property conditions & facilities
That it was quite.
Stayed 6 nights in Mar 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, room comfort

Overall Good Stay!

Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zach, Rapid City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
To begin, the communication and attention from guest services especially Yasmin was over the top. Like staying at a 5star resort. Welcoming us and making us feel like we made the right decision from the get go. From organizing a birthday event for our youngest while we were there to arranging contacts with rental car agents, private tours to Chichen Itza and more. The rooms while other reviews mentioned they were outdated and in need of some upkeep. I can agree with some of that. I have paid much more to have much worse room condition in America so I guess for me and my family of 5, myself and four girls, it was a perfect escape from the reality that is America today and enjoy beautiful and rich cultural experiences. We felt safe the entire time. Even had a slight accident and their security and host Carlos were right there to help. As stated by our three daughters 10/10 would recommend again. Would I go back, in a heartbeat. No doubt about it. Planning our trip back already.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, room comfort

Needed this time there!

It was the best feeling! Amazing pool, great beach, very comfortable!
Stayed 11 nights in Jan 2025

10/10 Excellent

Mazol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We were very pleased to stay at this very luxurious and upscale condos. Amazing communication!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful to walk through and to just relax on the private beach area and large pool area! The restaurant on property was delicious, staff was very hospitable two thumbs up! Our specific condo was perfect for our group of 7 it was just as the pictures showed we all had a relaxing &fun stay ! We most definitely be returning to Mareazul !
Stayed 4 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
The condo was very well appointed and updated.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall a very pleasant stay with highly trained helpful personnel.
Stayed 6 nights in Dec 2024

8/10 Good

Boyd

Travelled with family
Liked: Cleanliness, room comfort

Fantastic Family Vacay w 3 teens

Had a fantastic time and would love to come back. An amazing pool and beach.
Stayed 6 nights in Oct 2024

10/10 Excellent

Faviola, Amarillo

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Julia, Stafford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time at Mareazul, nice place to stay with family.
Stayed 10 nights in Aug 2024

10/10 Excellent

Dafne, Houston

Travelled with family
Liked: Cleanliness, property conditions & facilities
Supero mis espectativas , demaciado hermoso y limpio , sin duda sera nuestro lugar d hospedaje las siguientes vacaciones.
Stayed 4 nights in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, amenities
The property was really nice, but the apartment had a terrible smell of humidity and it was overwhelming in the master bedroom. We did communicate this problem and they brought us a dehumidifier. The wall above the bed has mold or mildew and the toilet in the master bedroom kept running. The private pool is advertised as a pool but in reality is more like a water fountain that is only about a foot deep. The first pool by the the restaurant has become a birdbath and it is full of feathers and bird droppings. The staff walks by it and does nothing about it. The staff were very courteous and attentive.
Stayed 6 nights in Aug 2024

2/10 Terrible

Hyojin

Disliked: Cleanliness
Stayed 3 nights in Aug 2024