See all properties
Save

Alila Mayakoba

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Alila Mayakoba

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Sports facility
4 restaurants, dinner served, Mexican cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Pet-friendly
  • Bar

Explore the area

View map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪11 min walk‬
  • Place, Maroma Beach
    ‪20 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪85 min drive‬

Room options

View all photos for Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Harmony, Beach Area, w/Plunge Pool)

Suite (Harmony, Beach Area, w/Plunge Pool)

Suite (Harmony, Beach Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • 120 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View (w/ Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Studio, Ocean View (w/ Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Beachfront (w/ Plunge Pool)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (Sanctuary,w/Plunge Pool, Acces Shower)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sanctuary, Lagoon Area)

Suite (Sanctuary, Lagoon Area)

Suite (Sanctuary, Lagoon Area)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (HARMONY SUITE BEACH AREA)

Suite (HARMONY SUITE BEACH AREA)

Suite (HARMONY SUITE BEACH AREA)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Exterior detail

Holiday Inn Express & Suites Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,011 reviews
The price is AU$157
includes taxes & fees
12 Dec - 13 Dec
Holiday Inn Express & Suites Playa Del Carmen by IHG

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Alila Mayakoba. You'll be 0.7 km (0.4 mi) from El Camaleón Mayakoba Golf Course and 8.2 km (5.1 mi) from Maroma Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Alila can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Chef’s Atelier, serves Mexican cuisine. Sanctuary Bar is the resort's own lobby lounge. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and free use of bicycles. Each morning full breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 5-property class Playa del Carmen resort include Quinta Avenida and Mamitas Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 11 min walk - 1.0 km
  • Mamitas Beach - 11 min drive - 9.6 km
  • Quinta Avenida - 11 min drive - 9.9 km
  • Maroma Beach - 20 min drive - 10.2 km
  • Xcaret Eco Theme Park - 25 min drive - 19.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪Black & White - ‬4 min drive
  • ‪El Charro - ‬4 min drive
  • ‪La Hacienda - ‬5 min drive
  • ‪Yookoso - ‬4 min drive

About this property

Alila Mayakoba

Luxury resort on the beach, with 2 outdoor pools
Some rates at Alila Mayakoba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Alila Mayakoba, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This luxury resort also offers a health club, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 182 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 66736 sq ft of conference space
  • 6200 sq. m of conference space
  • Built in 2016
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Alila Mayakoba offers 182 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Alila has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)
Maroma, A Belmond Hotel, Riviera Maya
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, 121 reviews
The price is AU$1,841
includes taxes & fees
17 Dec - 18 Dec
Maroma, A Belmond Hotel, Riviera Maya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 35 for adults and USD 18 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Casa Amate
  • Chef’s Atelier
  • K'in
  • Origen
  • Sanctuary Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach yoga
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkelling
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 66,736 square feet of conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Magnifying mirror
  • No lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 2 March 2025 to 12 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night, plus a deposit of USD 100 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

What is the cancellation policy at Alila Mayakoba?

Alila Mayakoba offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alila Mayakoba?

Yep, Alila Mayakoba has a free self car park and free valet parking.

Are there any beaches close to Alila Mayakoba?

The closest beach to Alila Mayakoba is Maroma Beach (8.1 km).

Is there a spa on site at Alila Mayakoba?

Yep, Spa Alila is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Alila Mayakoba have a pool?

Alila Mayakoba has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Alila Mayakoba?

Alila Mayakoba features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Alila Mayakoba a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Alila Mayakoba.

Is Alila Mayakoba family-friendly?

You bet! With amenities such as supervised childcare, 2 outdoor pools and a private beach, it's no surprise that Alila Mayakoba is a hit with families.

Does Alila Mayakoba serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at Alila Mayakoba?

No, Alila Mayakoba does not offer an airport shuttle service.

Is there a bar or restaurant at Alila Mayakoba?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alila Mayakoba?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alila Mayakoba?

Furry friends are welcome at Alila Mayakoba, with food and water bowls on offer.

Is there a golf course on site at Alila Mayakoba?

There is a golf course next to Alila Mayakoba.