Hilton Phoenix Resort at the Peak

4.0 star property
Family-friendly resort with 7 outdoor pools and 2 hot tubs

Photo gallery for Hilton Phoenix Resort at the Peak

7 outdoor pools, pool umbrellas, pool loungers
Presidential Suite, 1 King Bed (Agave Suite)
Meeting facility
Lobby
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
The current price is AU$197
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
7677 N 16th St, Phoenix, AZ, 85020
  • Place, Arizona Biltmore Country Club
    ‪5 min drive‬
  • Place, Arizona Biltmore Resort - Adobe Course
    ‪5 min drive‬
  • Place, Wrigley Mansion
    ‪5 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(18 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Agave, Roll-in Shower)

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Ambassador, Agave)

8.0 out of 10
Very good
(16 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Agave)

8.0 out of 10
Very good
(87 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub (Agave)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds (Agave)

8.0 out of 10
Very good
(112 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Agave Suite)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.2 out of 10
Very good
(185 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.0 out of 10
Very good
(132 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Ambassador)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Phoenix

A family-friendly stay in Phoenix awaits you at Hilton Phoenix Resort at the Peak. You'll be 3.8 km (2.4 mi) from Phoenix Mountains Preserve and 4.2 km (2.6 mi) from Arizona Biltmore Resort - Adobe Course. Highlights at this resort include 7 outdoor swimming pools, 2 hot tubs and a full-service spa. .A relaxing visit to Tocasierra Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Hole-in-the-Wall, serves American cuisine and is open for breakfast, lunch and dinner. Slim Picken's is the resort's own bar. Enjoy the free water park, gym, lazy river and sauna. 49814 square feet (4628 square metres) of event facilities include 32 meeting rooms and a conference centre. Other amenities include Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Camelback East resort include Phoenix Convention Center and Biltmore Fashion Park.

What's nearby

  • Arizona Biltmore Country Club - 5 min drive - 4.2 km
  • Arizona Biltmore Resort - Adobe Course - 5 min drive - 4.2 km
  • Wrigley Mansion - 5 min drive - 4.2 km
  • Arizona Biltmore Resort - Links Course - 5 min drive - 4.9 km
  • Biltmore Fashion Park - 6 min drive - 5.7 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Sky Harbor International Airport (PHX) - 15 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Aunt Chiladas Squaw Peak - ‬5 min walk
  • ‪Arizona American Italian Club - ‬14 min walk
  • ‪Panda Express - ‬14 min walk
  • ‪Los Taquitos - ‬13 min walk

About this property

Hilton Phoenix Resort at the Peak

Family-friendly resort with 7 outdoor pools and 2 hot tubs
Hilton Phoenix Resort at the Peak offers its guests a full-service spa, a complimentary water park, 7 outdoor swimming pools, and 2 hot tubs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this resort measures 49814 square feet (4628 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the family-friendly Hilton Phoenix Resort at the Peak. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix resort.

  • 432 guestrooms or units
  • 4 levels
  • 2 buildings
  • 49814 sq ft of conference space
  • 4628 sq. m of conference space
  • Built in 1977
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Phoenix Resort at the Peak offers 432 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. LCD televisions come with premium cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Tocasierra Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 19 for adults and USD 8.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Hole-in-the-Wall
  • Slim Picken's

Things to do

  • 2 hot tubs
  • 7 outdoor pools
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • Computer station
  • Conference centre (49,814 square foot of space)

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Communal living room
  • Designated smoking areas
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.00 for adults and from USD 8.75 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Squaw Pointe
Hilton Squaw Resort
Pointe Hilton Squaw Peak
Pointe Hilton Squaw Peak Phoenix
Pointe Hilton Squaw Peak Resort
Pointe Hilton Squaw Peak Resort Phoenix
Pointe Squaw Hilton Resort
Squaw Peak Hilton Resort
Squaw Peak Pointe Hilton
Squaw Peak Resort
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Phoenix At The Peak
Pointe Hilton Squaw Peak Resort
Hilton Phoenix Resort at the Peak Resort
Hilton Phoenix Resort at the Peak Phoenix
Hilton Phoenix Resort at the Peak Resort Phoenix

Frequently asked questions

What is the cancellation policy at Hilton Phoenix Resort at the Peak?

Hilton Phoenix Resort at the Peak offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Phoenix Resort at the Peak?

As of 8 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Phoenix Resort at the Peak on 28 Dec 2025 start from AU$137.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Phoenix Resort at the Peak?

Yep, Hilton Phoenix Resort at the Peak has a free self car park.

Is there a spa on site at Hilton Phoenix Resort at the Peak?

Yep, Tocasierra Spa is available for guests. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hilton Phoenix Resort at the Peak have a pool?

Yep, and guests love it! Hilton Phoenix Resort at the Peak has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hilton Phoenix Resort at the Peak have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Phoenix Resort at the Peak?

Hilton Phoenix Resort at the Peak features 7 outdoor pools, 2 hot tubs and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Phoenix Resort at the Peak a romantic place to stay?

Couples spa treatments and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Phoenix Resort at the Peak.

Is Hilton Phoenix Resort at the Peak family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hilton Phoenix Resort at the Peak is a hit with families.

Does Hilton Phoenix Resort at the Peak serve breakfast?

Yep, full breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Phoenix Resort at the Peak?

No, Hilton Phoenix Resort at the Peak does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Phoenix Resort at the Peak?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Phoenix Resort at the Peak?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Hilton Phoenix Resort at the Peak Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 1351 out of 3189 reviews
Rating 8 - Good. 685 out of 3189 reviews
Rating 6 - Okay. 545 out of 3189 reviews
Rating 4 - Poor. 319 out of 3189 reviews
Rating 2 - Terrible. 289 out of 3189 reviews

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, Comfortable, clean and well appointed. Wifi was troublesome to aconnect to, this needed staff assitance. Check-in staff were surly and acted like they didn't want to be there.
Stayed 1 night in Sep 2025

6/10 Okay

Brad

Liked: Staff & service
T
Stayed 1 night in Sep 2025

8/10 Good

ANNMARIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace
Stayed 1 night in Sep 2025

4/10 Poor

yvonne

10/10 Excellent

Jesse

Stayed 1 night in Aug 2025

6/10 Okay

Brandee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in our stay here. First off they should at least tell guests on their website they are under construction. It was a mess, very confusing as far as where to go. We came up to enjoy the lazy river from Tucson and were very disappointed. There was minimal parking and no loungers. The staff at the lazy river were not knowledgeable in the layout or the prices for covered seating areas. We were told $114 and $140 then when we find there are no loungers and we go to rent one we are told they are $414 and $440. The place is old and rundown, not Hilton’s best.
Stayed 1 night in Aug 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would return

The resort was clean plenty of swimming opportunities we came during the week for funeral and it wasn’t crowded. It was a comfortable stay .
Stayed 2 nights in Sep 2025

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great!
Stayed 1 night in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
There was a lot of construction that was not shared prior to checking in. That was a bit of an inconvenience and many of the property amenities were not available. No swim up bars. Horrible parking. No spa.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzette

Stayed 4 nights in Aug 2025

6/10 Okay

Dinesh

Stayed 3 nights in Aug 2025

6/10 Okay

Benjamin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Old, needs and update.

The rooms are dirty and outdated. I am sure the water park is nice but I didn’t have time to check since it was for work. But the carpet is gross and everything is very old and smells that way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
No comments everything was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The lazy river was great
Stayed 1 night in Aug 2025

10/10 Excellent

Saul

Stayed 2 nights in Aug 2025

10/10 Excellent

Henrry

Stayed 1 night in Aug 2025

2/10 Terrible

Aimee

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Construction Needs to be told upfront.

As we pulled up we noticed the large amount of construction going on, I doubled checked both hotels.com and hilton.com site for any mention of this, there was none. This left the place looking more run down than it was, made parking hard to find, and felt like a heads up would have gone a long way when booking so it wasn't a surprise. We have been to this property once before and expected more or less the same experience, but we did not get that. The staff that we interacted with didn't seem aware of the lack of notification or care.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond our expecations!!!!!

I would stay at this resort anytime without question. The staff is beyond amazing, the property is so clean, it's conveniently located, and I can't say anything negative about this property! Don't hesitate to stay here because you won't regret your decision, I promise. The Bellmen were probably our favorite people on the property, including Dick and Xavier, who made the entire trip so amazing for us!!! I will be back for sure!!! Can't wait to see the new renovations, too!
Stayed 3 nights in Aug 2025

8/10 Good

Tonette

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the pool, restaurant and balcony in our room. We would have rated a highly review but there was a lot of renovation/construction which limited our activities and access to the resort. We will definitely stay again in the future when the renovations are completed.
Stayed 2 nights in Aug 2025

6/10 Okay

Justin

Stayed 3 nights in Aug 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, property conditions & facilities
Carpet was disgusting. The fronts of the cabinets visible spills and dirt. The corners of the bathroom were filthy. The balcony looked like it's never been cleaned. Very unhappy
Stayed 2 nights in Aug 2025

10/10 Excellent

Maroun

Stayed 1 night in Aug 2025