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Hilton Phoenix Resort at the Peak

4.0 star property
Family-friendly resort with 7 outdoor pools and 2 hot tubs

Photo gallery for Hilton Phoenix Resort at the Peak

7 outdoor pools, pool umbrellas, pool loungers
Meeting facility
Presidential Suite, 1 King Bed (Agave Suite)
Ballroom
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
The current price is AU$268
includes taxes & fees
20 July - 21 July

Explore the area

Map
7677 N 16th St, Phoenix, AZ, 85020
  • Arizona Biltmore Resort - Links Course
    ‪5 min drive‬
  • Arizona Biltmore Country Club
    ‪6 min drive‬
  • Biltmore Fashion Park
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed (Agave)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Agave)

8.2 out of 10
Very good
(76 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador, Agave)

Suite, 1 King Bed (Ambassador, Agave)

Suite, 1 King Bed (Ambassador, Agave)

7.6 out of 10
Good
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Agave, Roll-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Agave, Roll-in Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

7.2 out of 10
Good
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Agave)

Suite, 2 Queen Beds (Agave)

Suite, 2 Queen Beds (Agave)

8.2 out of 10
Very good
(96 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub (Agave)

LCD TV, iPod dock

Room, Accessible, Bathtub (Agave)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible

7.2 out of 10
Good
(17 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

8.2 out of 10
Very good
(183 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Agave Suite)

Presidential Suite, 1 King Bed (Agave Suite) | Living area

Presidential Suite, 1 King Bed (Agave Suite)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.0 out of 10
Very good
(132 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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27 July - 28 July
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About the area

Phoenix

A family-friendly stay in Phoenix awaits you at Hilton Phoenix Resort at the Peak. You'll be 3.8 km (2.4 mi) from Phoenix Mountains Preserve and 4.2 km (2.6 mi) from Arizona Biltmore Resort - Adobe Course. Highlights at this resort include 7 outdoor swimming pools, 2 hot tubs and a full-service spa. .A relaxing visit to Tocasierra Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Hole-in-the-Wall, serves American cuisine and is open for breakfast, lunch and dinner. Slim Picken's is the resort's own bar. Enjoy the free water park, gym, lazy river and sauna. 49814 square feet (4628 square metres) of event facilities include 32 meeting rooms and a conference centre. Other amenities include Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Camelback East resort include Grand Canyon University and Phoenix Convention Center.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Arizona Biltmore Resort - Adobe Course - 5 min drive - 4.2 km
  • Arizona Biltmore Resort - Links Course - 5 min drive - 4.2 km
  • Arizona Biltmore Country Club - 6 min drive - 5.3 km
  • Biltmore Fashion Park - 6 min drive - 4.9 km
  • Grand Canyon University - 13 min drive - 12.1 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Sky Harbor International Airport (PHX) - 15 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Aunt Chiladas Squaw Peak - ‬5 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬2 min drive
  • ‪Feeney's A Restaurant & Bar - ‬3 min drive

About this property

Hilton Phoenix Resort at the Peak

Family-friendly resort with 7 outdoor pools and 2 hot tubs
Hilton Phoenix Resort at the Peak offers its guests a full-service spa, a complimentary water park, 7 outdoor swimming pools, and 2 hot tubs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this resort measures 49814 square feet (4628 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the family-friendly Hilton Phoenix Resort at the Peak. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix resort.

  • 432 guestrooms or units
  • 4 levels
  • 2 buildings
  • 49814 sq ft of conference space
  • 4628 sq. m of conference space
  • Built in 1977
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Phoenix Resort at the Peak offers 432 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. LCD televisions come with premium cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Tocasierra Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

Languages

English, German, Russian, Spanish

Similar properties

Exterior

Hilton Phoenix Tapatio Cliffs Resort

  • Pool
  • Hot tub
  • Spa
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4.2 out of 5, Very good, 1,954 reviews
The price is AU$250
includes taxes & fees
27 July - 28 July
Hilton Phoenix Tapatio Cliffs Resort

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 19 for adults and USD 8.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Hole-in-the-Wall
  • Slim Picken's

Things to do

  • 2 hot tubs
  • 7 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • Computer station
  • Conference centre (49,814 square foot of space)

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Communal living room
  • Designated smoking areas
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.00 for adults and from USD 8.75 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Squaw Pointe
Hilton Squaw Resort
Pointe Hilton Squaw Peak
Pointe Hilton Squaw Peak Phoenix
Pointe Hilton Squaw Peak Resort
Pointe Hilton Squaw Peak Resort Phoenix
Pointe Squaw Hilton Resort
Squaw Peak Hilton Resort
Squaw Peak Pointe Hilton
Squaw Peak Resort
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Phoenix At The Peak
Pointe Hilton Squaw Peak Resort
Hilton Phoenix Resort at the Peak Resort
Hilton Phoenix Resort at the Peak Phoenix
Hilton Phoenix Resort at the Peak Resort Phoenix

Frequently asked questions

What is the cancellation policy at Hilton Phoenix Resort at the Peak?

Hilton Phoenix Resort at the Peak offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Phoenix Resort at the Peak?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at Hilton Phoenix Resort at the Peak on 20 July 2025 start from AU$207.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Phoenix Resort at the Peak?

Yep, Hilton Phoenix Resort at the Peak has a free self car park.

Is there a spa on site at Hilton Phoenix Resort at the Peak?

Yep, Tocasierra Spa is available for guests. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hilton Phoenix Resort at the Peak have a pool?

Yep, and guests love it! Hilton Phoenix Resort at the Peak has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hilton Phoenix Resort at the Peak have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Phoenix Resort at the Peak?

Hilton Phoenix Resort at the Peak features 7 outdoor pools, 2 hot tubs and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Phoenix Resort at the Peak a romantic place to stay?

Couples spa treatments and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Phoenix Resort at the Peak.

Is Hilton Phoenix Resort at the Peak family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hilton Phoenix Resort at the Peak is a hit with families.

Does Hilton Phoenix Resort at the Peak serve breakfast?

Yep, full breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Phoenix Resort at the Peak?

No, Hilton Phoenix Resort at the Peak does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Phoenix Resort at the Peak?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Phoenix Resort at the Peak?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Phoenix Resort at the Peak Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1324 out of 3132 reviews
Rating 8 - Good. 700 out of 3132 reviews
Rating 6 - Okay. 524 out of 3132 reviews
Rating 4 - Poor. 308 out of 3132 reviews
Rating 2 - Terrible. 276 out of 3132 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yalisa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Disappointed and not worth the price

Property was not in the condition pictured with the booking. Staff was friendly and service was good but the room was not in great condition (dingy carpet, rust stained tub, dingy bedding, no microwave) and tiled stairs leading to the pool were all cracked and broken with pieces missing. Property needs to be updated and repaired so it's in better condition, especially considering the price for our room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, pools were great, family friendly, friendly staff, only drawback rooms were slightly outdated and our patio faced the trash bin
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 4 nights in Apr 2025

6/10 Okay

Warren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were lovely. The resort itself is in dire need of refreshing!
Stayed 2 nights in Apr 2025

4/10 Poor

David

Stayed 5 nights in Apr 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
toilet was clogged before we even used it! Apparently someone before us decided to flush a bar of soap down the toilet! took maintenance 3 attempts to remove the clog.very inconvenient

8/10 Good

Marc A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Apr 2025

6/10 Okay

Deborah

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremi, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

JANELL

Stayed 3 nights in Apr 2025

8/10 Good

Stacy

Stayed 2 nights in Apr 2025

6/10 Okay

EMILIA

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff and waterpark great. Room old and in poor condition (mold in shower, peeling paint, etc). Food onsite overpriced and tasted not good but edible. Onsite Starbucks/gift shop good.
Stayed 3 nights in Apr 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I did not like that the rooms ac was on at certain times and very loud and that there was mold in the bathroom the shower head was full of like scale and the toilet was broken even after they “fixed it” the pool had tiles missing and was dirty and there was broken windows in the lounge area by the pool. However the concierge was extremely nice helpful. The room was smelly and the carpet was very dirty the bed was very hard
Stayed 2 nights in Apr 2025

6/10 Okay

Whitney

Travelled with partner
Liked: Staff & service, amenities
The room was very outdated however the property was gorgeous
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful throughout & felt truly cared if we enjoyed our stay. We definitely look forward to visiting again
Stayed 4 nights in Apr 2025

6/10 Okay

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Too many children in the hot tub, jumping and splashing couldn’t enjoy the hot tub. Hotel needs to be upgraded, very dated. Grounds are beautiful!
Stayed 2 nights in Mar 2025

8/10 Good

lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

2/10 Terrible

Kaylee Jean

Hidden charges
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for my family of 4. The pool and the water park are great on a hot day. The lobby store has a lot of things to buy if you forgot toiletries or pool items. Starbucks and snacks are there as well which is a bonus. The rooms are a little outdated but it seems like the hotel is currently working on updating some of the rooms. Overall we had a great stay. Staff was great and sent a text every day asking if we needed anything and were fast to respond. We would stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations and a very convenient location
Stayed 5 nights in Apr 2025

10/10 Excellent

clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Clint

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smell, the hotel doesn’t have many features open such as the pool cabana bars. There is rust around the windows of the pool cabana building. 1 hot tub was not working in the North Pointe. We stayed here last year and booked again hoping improvements would be made but they were not. We will not recommend this resort or stay again.
Stayed 4 nights in Apr 2025