See all properties
Save

Holiday Inn Express Surprise by IHG

2.5 star property
Hotel in Surprise with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express Surprise by IHG

Free daily buffet breakfast
Exterior
Exterior
Exterior
Outdoor pool, open 8:00 AM to 10 PM, pool loungers

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Laundry
The current price is AU$152
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374
  • Surprise Stadium
    ‪8 min walk‬
  • Banner Del E Webb Medical Center
    ‪4 min drive‬
  • Luke Air Force Base
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(76 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(69 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub (Mobility)

Standard Room, Accessible Bathtub (Mobility)

Standard Room, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - king
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
3 outdoor pools, pool umbrellas, pool loungers

Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

Pinnacle Peak
  • Pool
  • Hot tub
  • Spa
  • Restaurant
4.4 out of 5, Excellent, 1,014 reviews
The price is AU$325
includes taxes & fees
17 Aug - 18 Aug
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

About the area

Surprise

At Holiday Inn Express Surprise by IHG you'll be within just a 15-minute stroll of Surprise Stadium and Surprise Tennis Center. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Surprise hotel include State Farm Stadium and Peoria Sports Complex.

What's nearby

  • Surprise Stadium - 8 min walk - 0.8 km
  • Banner Del E Webb Medical Center - 4 min drive - 3.0 km
  • Luke Air Force Base - 15 min drive - 15.4 km
  • Westgate Entertainment District - 20 min drive - 22.5 km
  • State Farm Stadium - 20 min drive - 23.3 km

Getting around

  • Sky Harbor International Airport (PHX) - 48 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Holiday Inn Express Surprise by IHG

Hotel in Surprise with free breakfast and 24-hour fitness centre
Holiday Inn Express Surprise by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express Surprise by IHG. Free self parking is available.

This Surprise hotel is smoke free.

  • 115 guestrooms or units
  • 4 levels
  • 54 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
Holiday Inn Express Surprise by IHG offers 115 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Lobby

Hilton Garden Inn Surprise Phoenix

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 592 reviews
The price is AU$177
includes taxes & fees
3 Aug - 4 Aug
Hilton Garden Inn Surprise Phoenix

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 581 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Surprise by IHG?

Holiday Inn Express Surprise by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Surprise by IHG?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise by IHG on 3 Aug 2025 start from AU$151.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Surprise by IHG?

Yep, Holiday Inn Express Surprise by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express Surprise by IHG have a pool?

Holiday Inn Express Surprise by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10 PM.

Is Holiday Inn Express Surprise by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Surprise by IHG is a hit with families.

Does Holiday Inn Express Surprise by IHG serve breakfast?

You bet, guests highly rate the free buffet breakfast here! Offered weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Surprise by IHG?

No, Holiday Inn Express Surprise by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Surprise by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Surprise by IHG?

No, only service animals are allowed.

Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1011 reviews
Rating 8 - Good. 152 out of 1011 reviews
Rating 6 - Okay. 36 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 20 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel, Fleetwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline, Normandy Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Staff were friendly and helpful. Good buffet breakfast. The room and hotel area was clean. Nice lighted free parking.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kewanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Wonderful rooms and services
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Stayed 4 nights in Apr 2025

6/10 Okay

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Samuel, Fleetwood

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Vetina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonard

Stayed 1 night in Apr 2025

10/10 Excellent

Susan, SUN CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan, SUN CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the hotel. The front desk was always helpful, the hotel was clean and updated, the pool area was nice, and the breakfast area was well-stocked. Great experience and I'd stay here again.

8/10 Good

Jannette, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at. It was very clean, and all staff were so nice. Definitely will stay there again!!! Thanks for a great stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bob

M
Stayed 2 nights in Apr 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and parking and check in was easy
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 6 nights in Apr 2025

6/10 Okay

Leslie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very clean property and friendly staff. Downfall was the AC unit was SO loud. It sounded like a rocket ship in our room. We asked them to take a look at it and it seemed to help quiet it a tad, but was still pretty noise. Other than that it was a nice stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good parking
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He always loves staying here, everyone is so pleasant. Rooms are always clean.
Stayed 1 night in Mar 2025