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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Property class: 2.5

Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

An outdoor seating area with wicker furniture, a sofa, and blue tables.
A modern interior with a bar area, seating, and a flat-screen TV mounted on a wooden wall.
A modern interior with a wooden wall, a flat-screen TV, a central table with chairs, and a unique hanging light fixture.
A reception area with a stone counter, a wooden reception desk, and a large abstract wall art piece.
A hotel room with two beds, a TV, and a wooden dresser.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is AU$151
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, State Farm Stadium
    ‪20 min drive‬
  • Place, Desert Diamond Arena
    ‪21 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

A hotel room with two beds, a television, and a wardrobe.

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(114 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

A hotel room with a large bed, a desk with a TV, a chair, and a bedside table with a phone.

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

A hotel room with two beds, a TV, and a wooden dresser.

Suite, 2 Double Beds, Living Room, Non-Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a TV on a dresser, and a window with curtains.

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(127 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a TV on a dresser, and a window with curtains.

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

A hotel room with two beds, a TV, and a wooden dresser.

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

A hotel room with a large bed, a desk with a TV, a chair, and a bedside table with a phone.

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

A hotel room with a large bed, a desk with a TV, a chair, and a bedside table with a phone.

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room

  • Sleeps 10

Room

  • Sleeps 8

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a television, a desk, and a wardrobe.

2 Double Beds, Suite, Nonsmoking

  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

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Comfort Inn & Suites Surprise Near Sun City West

Surprise Original Townsite
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,005 reviews
The price is AU$130
includes taxes & fees
28 Sept - 29 Sept
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About the area

Surprise

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, you'll be 5.6 km (3.5 mi) from Surprise Stadium and 6.1 km (3.8 mi) from Uptown Alley. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym, Hot tub and pool loungers. 2906 square feet (270 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. .Sights within a 15-minute drive of this Surprise Original Townsite hotel include Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.2 km
  • Peoria Sports Complex - 14 min drive - 10.9 km
  • State Farm Stadium - 20 min drive - 20.6 km
  • Desert Diamond Arena - 21 min drive - 21.0 km
  • Camelback Ranch - 25 min drive - 18.4 km

Getting around

  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2906 square feet (270 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Comfort Inn & Suites Surprise Near Sun City West
Surprise Original Townsite
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,005 reviews
The price is AU$130
includes taxes & fees
28 Sept - 29 Sept
Comfort Inn & Suites Surprise Near Sun City West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on 28 Sept 2026 start from AU$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yep, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel has a free self car park.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a pool?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is a hit with families.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel serve breakfast?

You bet, guests are hooked on the free full brekkie here! Offered daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1034 reviews
Rating 8 - Good. 230 out of 1034 reviews
Rating 6 - Okay. 135 out of 1034 reviews
Rating 4 - Poor. 40 out of 1034 reviews
Rating 2 - Terrible. 34 out of 1034 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Will stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Great area, convenient location, nice facility. We will stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were adorable.definitely will stay again
Stayed 1 night in May 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and we had a pleasant stay. The Breakfast was very good!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay there.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and rooms, staff was very helpful and accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th time staying, look forward to booking again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but looks well maintained and renovated. Breakfast is very good. My family and I would stay there again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness
Great place!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Anthony P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and breakfast was good .
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lakeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Great breakfast too
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great...plenty of seating and choice of eating on outdoor covered patio
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Great location and good breakfast options
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time booking this hotel and as usual, all my expectations were met. Room was clean and staff was amazing. I look forward to my next stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

percy

Liked: Cleanliness
Decent breakfast , clean overall
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nanotine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice. The staff was very helpful. The breakfast was delicious and we weren't able to use the pool because we were pressed for time
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, third floor suite was nice, bed was comfortable, and staff was friendly
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room , friendly staff and good breakfast made for a great stay.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little cramped (small beds), sleeper couch was not good but the stafff does a good job keeping the facility and pool clean and maintained. Breakfast was typical hotel breakfast but the attendant serving the hotel items was super friendly and very helpful.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast and staff was very accommodating for my elderly mother. This was our 4th year staying during Spring baseball.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yhasheua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great for location around so many restaurants and convenient shops, very well kept up with, and friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Bryant

Liked: Cleanliness, amenities, property conditions & facilities
Great food, lovely outdoor pool and hot tub!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Cherese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean room
Stayed 1 night in May 2026