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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property
Hotel in Phoenix with free breakfast and free airport shuttle

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Free buffet breakfast
Property preview
Property amenity
Exterior
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Pool
The current price is AU$179
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
3401 E University Drive, Phoenix, AZ, 85034
  • Chase Field
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(106 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(143 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Jetted bath
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed

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About the area

Phoenix

At Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG, you'll be 6.8 km (4.3 mi) from Arizona State University and 8.6 km (5.4 mi) from Phoenix Convention Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a free airport shuttle. .Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this South Mountain hotel include Chase Field and Tempe Town Lake.

What's nearby

  • Arizona Mills Mall - 5 min drive - 7.9 km
  • Chase Field - 7 min drive - 8.3 km
  • PHX Arena - 7 min drive - 9.4 km
  • Phoenix Convention Center - 7 min drive - 9.8 km
  • Arizona State University - 8 min drive - 8.7 km

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Sky Harbor International Airport (PHX) - 10 min drive

Restaurants

  • ‪Circle K - ‬15 min walk
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪SanTan Brewery & Pub - ‬7 min drive
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and free airport shuttle
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 1,992 reviews
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includes taxes & fees
28 Sept - 29 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG on 27 Sept 2025 start from AU$178.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yep, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG has an uncovered self car park with in/out privileges for USD 10.00 per night.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG have a pool?

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG has an outdoor pool.

Is Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG serve breakfast?

You bet, visitors give top marks to the free buffet breakfast here! It's the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1185 out of 1719 reviews
Rating 8 - Good. 327 out of 1719 reviews
Rating 6 - Okay. 113 out of 1719 reviews
Rating 4 - Poor. 57 out of 1719 reviews
Rating 2 - Terrible. 37 out of 1719 reviews

Reviews

6/10 Okay

Meagan

The staff was helpfu! The pool was really gross.
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone.. thank you all !!
Stayed 1 night in Jun 2025

6/10 Okay

robert b

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

G

Stayed 1 night in Jun 2025

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Day trip

Very nice, clean and convenient!!
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Disliked: Room comfort
After a 6hr flight from the East Coast we arrived to the hotel around 11pm byt the time we got our car. When we arrived at the hotel we were told there was no available parking in the lot due to airport shuttle parking. The owner of the hotel also owns 2 other hotels down the street and were told to park in one of them. We previously booked our last night stay for convenience as we had a flight out the next day. we were able to park this time in the parking lot but there would be an added $10.00 charge (they did kindly waive it) Talk about adding insult to injury. Very Poor Hospitality.
Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, but the shuttle drivers were not great. The lady that took us to the airport didn't give any information about how to get back to the hotel on our return. The gentleman that picked us up... wouldn't even lift our small bags and put them in the van. He was also driving for a coworker who seemed strange. The 2nd driver was not friendly or helpful. The other staff at the hotel always have seemed super nice, and that is why we returned.
Stayed 1 night in Jun 2025

4/10 Poor

mark

Disliked: Staff & service, room comfort
No parking was directed to parking 3 buildings down the street . Bed was awful .. mattress old . Breakfast was good . I've stayed at multiple HI Expesses over the years ... usually good .. this one was terrible . Second check in (stayed when we arrived in Phoenix and then the night before we left ... prepaid ) the front desk tried to charge $10 for parking ... who walks to a hotel ? Never again at this one
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location close to Sky Harbor airport
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
This hotel was incredible. From the moment we walked in, we loved it. The staff were so friendly and kind. The rooms were clean, comfortable and spacious. The gym was above average and we had great workouts. The breakfast was delicious! Even our 10 year old picky eater ate well and said good things! Thank you so much for a wonderful stay! We shall be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming
Stayed 1 night in Jun 2025

8/10 Good

Bonnie

Travelled with family
Stayed 2 nights in Jun 2025

6/10 Okay

Gloria

Business traveller
The check in was inconvenient. I came for business and the room was booked with my bosses card. Although he sent copies of the card front and back and the filled out the form for incidental charges. They made my coworker and I wait about an hour to get checked in. The front desk clerk stated that they also needed copies of his ID front and back although he had already sent the front of his ID. Horrible service at the front desk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucieana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with easy shuttle service to the airport
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great when you need to take an early flight out of Sky Harbor Airport. The early morning shuttle was on time. The hotel staff was very helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was excellent. Soft pillows. Plenty of lighting and ice cold air conditioning during the record heat. The toilet and shower leaked. The Housekeepers room was directly across from us and the housekeepers would chat in the hall early in the morning while we tried to sleep. We didn’t get the complimentary breakfast on Sunday. All the food was gone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Velveth

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was amazing. The shuttle service was a great service
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything here was great. Friendly staff, east shuttle to/from the airport, great breakfast, 24-hour pool, and clear rooms. Only downside is that Waffle House is the only restaurant in walking distance, so if you don't have a car, you have limited options. Would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025