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Sofitel Philadelphia at Rittenhouse Square

4.5 star property
Luxury hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Sofitel Philadelphia at Rittenhouse Square

Exterior
Property video
Bar (on property)
City view
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is AU$344
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
120 S 17th St, Philadelphia, PA, 19103
  • Rittenhouse Square
    ‪3 min walk‬
  • Pennsylvania Convention Center
    ‪9 min walk‬
  • Reading Terminal Market
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Mobility Accessible, Bathtub (Accessible)

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Superior Room, 1 King Bed, Mobility Accessible, Bathtub (Accessible)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
Separate bath and shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Magnifique)

City view

Room, 1 King Bed, Corner (Magnifique)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Magnifique)

City view

Room, 1 King Bed (Magnifique)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds (Accessible)

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 2 Double Beds (Accessible)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
Separate bath and shower
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Separate bath and shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mobility Accessible (Accessible)

Superior Room, 1 King Bed, Mobility Accessible (Accessible) | Bathroom

Superior Room, 1 King Bed, Mobility Accessible (Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
Separate bath and shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

City view

Luxury Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Accessible

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(110 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite, 1 Bedroom

9.0 out of 10
Wonderful
(50 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom, Corner (Prestige)

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom, Corner (Prestige)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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4.3 out of 5, Excellent, 997 reviews
The price is AU$430
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About the area

Philadelphia

A luxury stay in the heart of Philadelphia awaits you at Sofitel Philadelphia at Rittenhouse Square. Within a 5-minute stroll you'll find Rittenhouse Square and Pennsylvania Convention Center within a 15-minute walk. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Liberte, is open for lunch and dinner. 16870 square feet (1567 square metres) of event facilities include 16 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. To-go breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 20-minute walk of this 4.5-property class Center City hotel, attractions include University of Pennsylvania and Reading Terminal Market.

What's nearby

  • Rittenhouse Square - 3 min walk - 0.3 km
  • Pennsylvania Convention Center - 9 min walk - 0.8 km
  • Reading Terminal Market - 11 min walk - 1.0 km
  • Liberty Bell Center - 19 min walk - 1.7 km
  • Philadelphia Museum of Art - 2 min drive - 2.1 km

Getting around

  • 15th-16th & Locust Station - 5 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 20 min walk
  • Philadelphia International Airport (PHL) - 16 min drive

Restaurants

  • ‪Capital One Café - ‬1 min walk
  • Gran Caffe L'Aquila
  • Konditori
  • ‪Dig - ‬1 min walk
  • ‪Dizengoff - ‬3 min walk

About this property

Sofitel Philadelphia at Rittenhouse Square

Luxury hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 16 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16870 square feet (1567 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel Philadelphia at Rittenhouse Square. For a fee, parking is available.

This 4.5-star Philadelphia hotel is smoke free.

  • 306 guestrooms or units
  • 14 levels
  • 16870 sq ft of conference space
  • 1567 sq. m of conference space
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sofitel Philadelphia at Rittenhouse Square offers 306 accommodations with minibars and a safe. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Belarusian, English, French, German, Italian, Russian, Serbian, Spanish, Vietnamese

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The price is AU$213
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 13.99 per day)
  • Available in some public areas: Free WiFi; wired internet (USD 13.99 per day)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 69.83 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chez Colette
  • Liberte

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (16,870 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 300 per stay
  • Maximum 1 (weight limit: 60 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.58 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wired Internet: USD 13.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 13.99 per day (rates may vary)
  • Valet parking fee: USD 69.83 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 966989

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Philadelphia Sofitel
Sofitel Philadelphia Hotel
Accor Philadelphia Hotel
Sofitel Hotel Philadelphia
Sofitel Philadelphia
Sofitel Philadelphia Rittenhouse Square Hotel
Sofitel Philadelphia Rittenhouse Square
Hotel Sofitel Philadelphia at Rittenhouse Square Philadelphia
Philadelphia Sofitel Philadelphia at Rittenhouse Square Hotel
Hotel Sofitel Philadelphia at Rittenhouse Square
Sofitel Philadelphia at Rittenhouse Square Philadelphia
Sofitel Philadelphia
Sofitel Square
Sofitel Square Hotel
Sofitel Philadelphia at Rittenhouse Square Hotel
Sofitel Philadelphia at Rittenhouse Square Philadelphia
Sofitel Philadelphia at Rittenhouse Square Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at Sofitel Philadelphia at Rittenhouse Square?

Sofitel Philadelphia at Rittenhouse Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Philadelphia at Rittenhouse Square?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Sofitel Philadelphia at Rittenhouse Square on 21 Aug 2025 start from AU$294.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Philadelphia at Rittenhouse Square?

Yep, Sofitel Philadelphia at Rittenhouse Square has valet parking with in/out privileges for USD 69.83 per night.

What makes Sofitel Philadelphia at Rittenhouse Square a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Philadelphia at Rittenhouse Square.

Does Sofitel Philadelphia at Rittenhouse Square serve breakfast?

Yep, to-go brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Sofitel Philadelphia at Rittenhouse Square?

No, Sofitel Philadelphia at Rittenhouse Square does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Philadelphia at Rittenhouse Square?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Sofitel Philadelphia at Rittenhouse Square?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Philadelphia at Rittenhouse Square?

Furry friends are welcome at Sofitel Philadelphia at Rittenhouse Square, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 27 kg per pet.

Sofitel Philadelphia at Rittenhouse Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1343 out of 1895 reviews
Rating 8 - Good. 282 out of 1895 reviews
Rating 6 - Okay. 143 out of 1895 reviews
Rating 4 - Poor. 71 out of 1895 reviews
Rating 2 - Terrible. 56 out of 1895 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jacopo

Nn
Stayed 2 nights in Apr 2025

8/10 Good

Fred

Stayed 1 night in May 2025

10/10 Excellent

Hong Wook, Philadelphia

Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

8/10 Good

Doyal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stephane

Stayed 1 night in May 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff.
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic, and staff were very kind and helpful.
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good bye Sofitel

My neutral rating is because of my disappointment with the new policy at Sofitel that charges a fee for early room entry. Until recently, a customer was allowed entry to their room if it was vacant and cleaned, not that I always expected that nor asked for it. A traveler cannot always control the time they'll arrive. On this particular day, it was pouring down rain. It seems customer satisfaction has been replaced by corporate greed. My past two decades of staying in the Sofitel suites has now come to an end.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
it's a beautiful, and every interaction with people at the hotel were amazing. Highly recommend
Stayed 2 nights in May 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took time on Mother's Day weekend to have some me time with a staycation. This hotel was up to date, chic and really beautiful. My luxury room was nice and serene. Room service was good, wish it had a little more options. Also, streaming through google cast was a bit inconvenient, i would have preferred the option to sign in and not have my phone for that. Otherwise , enjoyed my me time.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Well appointed. Friendly and helpful staff. Great location near Rittenhouse Square
Stayed 2 nights in May 2025

6/10 Okay

Israel

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

MADUAKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was right for me
Stayed 3 nights in May 2025

6/10 Okay

Florian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Noisy room. Not a restful night.

Noise. Noise. Noise. Not from outside, but from the AC and ductwork inside and above the room. It was the worst night I’ve had at a hotel in a very long time. The room was clean but didn’t seem well maintained, e.g. light bulbs were missing in lightning fixtures. The hefty and scammy Resort Fee is just the cherry on the icing …… In the upside, the breakfast buffet was lovely - as you’d expect for that price.
Stayed 1 night in May 2025

8/10 Good

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Bevin

Stayed 1 night in May 2025

4/10 Poor

Linsay

Stayed 2 nights in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Richard

Travelled with family
Disliked: Staff & service
Great location, beautiful lobby, and professional valets and bellmen. Unfortunately the front desk staff upsold us on a bunch of stuff we did not understand and we wound up having to pay an extra $300 at check out. Also the hallways and rooms we saw are sorely in need of an update. We won't be staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025