See all properties
Save

DoubleTree by Hilton Philadelphia Center City

4.0 star property
Hotel with a 24-hour health club, a short walk to Rittenhouse Square
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Philadelphia Center City

Lobby
Indoor pool, pool loungers
Front of property
Junior Suite, 1 King Bed, Accessible, Non Smoking
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
237 S. Broad St., Philadelphia, PA, 19107
  • Walnut Street
    2 min walk
  • Kimmel Center for the Performing Arts
    3 min walk
  • Thomas Jefferson University Hospital
    7 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    21 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchenette

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible Kitchenette

42-inch TV with cable channels

Studio, 1 King Bed, Accessible Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Junior Suite, 1 King Bed, Accessible, Non Smoking

Junior Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Wyndham Philadelphia Historic District
Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (2525)
The price is AU$324
for 1 night
includes taxes & fees
6 Nov - 7 Nov
Wyndham Philadelphia Historic District

About the area

Philadelphia

DoubleTree by Hilton Philadelphia Center City places you in the centre of Philadelphia, within just a 15-minute stroll of popular places like Rittenhouse Square and Pennsylvania Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .Enjoy the gym and pool loungers. Business travellers can take advantage of conference space and a business centre. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 20-minute walk of this Center City hotel include Reading Terminal Market and Independence Hall.

What's nearby

  • City Hall - 7 min walk
  • Rittenhouse Square - 8 min walk
  • Reading Terminal Market - 11 min walk
  • Pennsylvania Convention Center - 12 min walk
  • Liberty Bell Center - 18 min walk

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia International Airport (PHL) - 21 min drive

Restaurants

  • ‪Franky Bradley's - ‬2 min walk
  • ‪Bud & Marilyn's - ‬2 min walk
  • ‪Standing O - ‬1 min walk
  • ‪Del Frisco's Grille - ‬1 min walk
  • ‪Alice Pizza and Restaurant - ‬3 min walk

About this property

DoubleTree by Hilton Philadelphia Center City

Hotel with a 24-hour health club, a short walk to Rittenhouse Square
DoubleTree by Hilton Philadelphia Center City offers its guests an indoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You'll find a business centre on site.

WiFi is available in public spaces for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Philadelphia Center City. Parking is available for a fee.

This Philadelphia hotel is smoke free.

  • 481 guestrooms or units
  • 26 levels
  • Built in 1983
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Philadelphia Center City offers 481 accommodations with a safe and complimentary bottles of water. This accommodation is furnished with queen sofa beds. Beds feature down duvets. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French, Polish, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 14 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Academy Coffee + Market

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 14.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 899751

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Philadelphia Center City?

DoubleTree by Hilton Philadelphia Center City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Philadelphia Center City?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Philadelphia Center City on 17 Nov 2024 start from AU$294.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Philadelphia Center City?

Yep, DoubleTree by Hilton Philadelphia Center City has a secured covered self car park with in/out privileges for USD 38 per night.

Does DoubleTree by Hilton Philadelphia Center City have a pool?

DoubleTree by Hilton Philadelphia Center City has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does DoubleTree by Hilton Philadelphia Center City serve breakfast?

Yep, buffet brekkie is offered on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Philadelphia Center City?

No, DoubleTree by Hilton Philadelphia Center City does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Philadelphia Center City?

Yep, you can grab a meal at DoubleTree by Hilton Philadelphia Center City's onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Philadelphia Center City?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Philadelphia Center City?

Furry friends are welcome at DoubleTree by Hilton Philadelphia Center City, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

DoubleTree by Hilton Philadelphia Center City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 615 out of 1208 reviews" "
Rating 8 - Good. 285 out of 1208 reviews" "
Rating 6 - Okay. 168 out of 1208 reviews" "
Rating 4 - Poor. 69 out of 1208 reviews" "
Rating 2 - Terrible. 71 out of 1208 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Anesha, Richmond

Travelled with group
Liked: Staff & service
It was okay for one night. Standard.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Room was clean & comfortable. All staff we encountered were friendly and courteous. We parked in the lot connecting to the hotel, and walked to restaurants nearby. We were in town for a concert at the stadium and the with the Subway entrance so close by, it made our trip to/from the Sports Complex quick and easy. Would definitely stay here again!
Stayed 1 night in Jul 2024

2/10 Terrible

lucille, Port Matilda

Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Stayed 1 night in Jul 2024

4/10 Poor

Michele

Stayed 1 night in Jul 2024

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a mouse!
Stayed 2 nights in Jul 2024

2/10 Terrible

WANETTA

Disliked: Cleanliness, property conditions & facilities
The hotel is outdated and badly needs renovations. It has a smell that is undoubtedly from the old carpet that needs to be replaced or at least deeply cleaned. Calling for anything from housekeeping is a hassle; takes them hours to get anything to you. Washcloths very scarce and they seem like they don’t want to issue them out. Housekeeping doesn’t speak or understand English; had to use pictures to show them what I was asking for. The front desk customer service was excellent.
Stayed 3 nights in Jul 2024

8/10 Good

walter

Stayed 2 nights in Jul 2024

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and convenience
Stayed 2 nights in Jul 2024

10/10 Excellent

Eliset

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
It was an amazing time. I would definitely recommend it and make sure to ask for their cookies!
Stayed 1 night in Jul 2024

10/10 Excellent

sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Stayed 1 night in Jul 2024

8/10 Good

Jose

Stayed 1 night in Jul 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Rooms were large and well priced.
Stayed 3 nights in Jul 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room. Very noisy being in center city. Sirens and motorcycles all night. If you’re a light sleeper, that could be a problem for you. Otherwise, very clean room, very good service.
Stayed 1 night in Jul 2024

4/10 Poor

Alexander

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service
There were numerous unsheltered people loitering around the hotel. There is an area with exterior stairs that go down to a lower level of the hotel, there was an unsheltered person half naked yelling at passerby, and it smelled like urine and human waste. There was a lot of noise from people screaming on the streets and people on ATV and dirt bikes driving up and down in front of the hotel and the police just watching not doing anything. This went on into the early hours. There was a staff member that hunted my family down into the elevator and stuck his hand into the elevator and it scared us. He was very stern and lacked any customer service etiquette when addressing my family and I about our two registered dogs that traveled with us. He demanded our hotel room number and I advised that our dogs were registered to the room. Overall my experience of Philadelphia is not great, the city is really dirty, garbage everywhere, the areas to access the subway smelled terrible of urine and human feces. There was vomit and human feces smeared on several buildings. There were some excellent restaurants and really cool historic and modern architecture but if you are planning to travel with young kids and dogs, I would recommend going somewhere cleaner and safer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of the city
Stayed 3 nights in Jun 2024

10/10 Excellent

Carolyn

Stayed 2 nights in Jul 2024

4/10 Poor

Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was not kept secure or clean. Sauna was closed. Checkin line was under staffed and took forwcer. Cookies not warm and the no nut option was not available. Only hilight was siera in the coffee shop.
Stayed 2 nights in Jul 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a rat in our room. The most disgusting experience I’ve ever had in a hotel. The staff was rude as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Jamilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their cookies lol
Stayed 1 night in Jul 2024

4/10 Poor

Jeffrey

Disliked: Staff & service, property conditions & facilities
Bad Experience- worst than Motel 6
What a dump !! Only 1 ice machine working in the whole hotel. Vending machines didn’t work, the hallways and common area felt like no AC working and hot. The convent store closed at 11 pm on Friday night. The carpet in the hotel room outside the bathroom was wet because the toilet over flowed from previous people. The toilet never really worked and kept getting clogged for no reason. The Air Conditioning was broken it would go from extremely cold to extremely hot, weird !!
Stayed 1 night in Jul 2024

6/10 Okay

Danielle

All was fine except the room had a strange smell, almost like ammonia.
Stayed 1 night in Jul 2024