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DoubleTree by Hilton Philadelphia Center City

4.0 star property
Hotel with an indoor pool, 8-minute walk to Rittenhouse Square

Photo gallery for DoubleTree by Hilton Philadelphia Center City

Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk
Daily buffet breakfast for a fee
Hypo-allergenic bedding, down duvets, in-room safe, desk
Junior Suite, 1 King Bed, Accessible, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Breakfast available
The current price is AU$199
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
237 S. Broad St., Philadelphia, PA, 19107
  • Place, Kimmel Center for the Performing Arts
    ‪2 min walk‬
  • Place, Rittenhouse Square
    ‪6 min walk‬
  • Place, Reading Terminal Market
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Dishwasher
TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Junior Suite, 1 King Bed, Accessible, Non Smoking

Junior Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible Kitchenette

42-inch TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible Kitchenette

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mobility Accessible King Studio with Roll in Shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Mobility Accessible King Studio with Roll in Shower

  • Sleeps 3

View all photos for Mobility Accessible Junior King Suite with Rol in Shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Mobility Accessible Junior King Suite with Rol in Shower

  • Sleeps 2

View all photos for Accessible Queen Room with Tub and Near Elevator

Hypo-allergenic bedding, down duvets, in-room safe, desk

Accessible Queen Room with Tub and Near Elevator

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Roll in Shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Mobility Accessible Queen Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible Two Queen Room with Tub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for High Floor Queen Room with City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

High Floor Queen Room with City View

  • Sleeps 2

View all photos for High Floor King Room with City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

High Floor King Room with City View

  • Sleeps 2

View all photos for High Floor Two Queen Room with City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

High Floor Two Queen Room with City View

  • Sleeps 4

View all photos for Standard King Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard King Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Two Queen Room

  • Sleeps 4

View all photos for Pure Wellness Queen Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Pure Wellness Queen Room

  • Sleeps 2

View all photos for Pure Wellness Two Queen Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Pure Wellness Two Queen Room

  • Sleeps 4

View all photos for King Studio with Kitchenette

Hypo-allergenic bedding, down duvets, in-room safe, desk

King Studio with Kitchenette

  • Sleeps 3

View all photos for King Suite with Kitchenette

Hypo-allergenic bedding, down duvets, in-room safe, desk

King Suite with Kitchenette

  • Sleeps 3

View all photos for Two Queen Suite with Kitchenette

Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Suite with Kitchenette

  • Sleeps 4

View all photos for Junior King Suite with City View High Floor

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior King Suite with City View High Floor

  • Sleeps 2

Standard Queen Room

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(170 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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Club Quarters Hotel Rittenhouse Square, Philadelphia

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4.5 out of 5, Wonderful, 4,279 reviews
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includes taxes & fees
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About the area

Philadelphia

DoubleTree by Hilton Philadelphia Center City places you in the centre of Philadelphia, within just a 15-minute stroll of popular places like Pennsylvania Convention Center and Rittenhouse Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .Enjoy the gym and pool loungers. Business travellers can take advantage of conference space and a business centre. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 20-minute walk of this 4-property class Center City hotel, attractions include Reading Terminal Market and Liberty Bell Center.

What's nearby

  • Kimmel Center for the Performing Arts - 2 min walk - 0.2 km
  • Rittenhouse Square - 6 min walk - 0.6 km
  • City Hall - 8 min walk - 0.7 km
  • Reading Terminal Market - 9 min walk - 0.8 km
  • Pennsylvania Convention Center - 12 min walk - 1.1 km

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia International Airport (PHL) - 27 min drive

Restaurants

  • ‪Franky Bradley's - ‬2 min walk
  • ‪Standing O Bar/Bistro - ‬1 min walk
  • ‪Loch Bar - ‬3 min walk
  • ‪Good Karma Cafe - ‬2 min walk
  • ‪Estia - ‬2 min walk

About this property

DoubleTree by Hilton Philadelphia Center City

Hotel with an indoor pool, 8-minute walk to Rittenhouse Square
DoubleTree by Hilton Philadelphia Center City offers its guests an indoor pool, a 24-hour health club, and in-room fitness. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You'll find a business centre on site.

WiFi is available in public spaces for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Philadelphia Center City. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

  • 481 guestrooms or units
  • 26 levels
  • Built in 1983
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Philadelphia Center City offers 481 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 48 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 15 to 30 for adults and USD 10 to 14 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Academy Coffee + Market

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 7 July 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 to 30.00 for adults and USD 10.00 to 14.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 899751

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Philadelphia Center City?

DoubleTree by Hilton Philadelphia Center City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Philadelphia Center City?

As of 3 Jan 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Philadelphia Center City on 25 Jan 2026 start from AU$198.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Philadelphia Center City?

Yep, DoubleTree by Hilton Philadelphia Center City has a secured covered self car park with in/out privileges for USD 48 per night. A self car park is also available, for a fee.

Does DoubleTree by Hilton Philadelphia Center City have a pool?

DoubleTree by Hilton Philadelphia Center City has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does DoubleTree by Hilton Philadelphia Center City serve breakfast?

Yep, buffet brekkie is offered on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Philadelphia Center City?

No, DoubleTree by Hilton Philadelphia Center City does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Philadelphia Center City?

Yep, you can grab a meal at DoubleTree by Hilton Philadelphia Center City's onsite restaurant.The property will be renovating its dining venue from July 7 2025 until November 30 2025 (completion date subject to change).

What time are check-in & check-out at DoubleTree by Hilton Philadelphia Center City?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Philadelphia Center City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 806 out of 1566 reviews
Rating 8 - Good. 345 out of 1566 reviews
Rating 6 - Okay. 232 out of 1566 reviews
Rating 4 - Poor. 101 out of 1566 reviews
Rating 2 - Terrible. 82 out of 1566 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ebonie Michelle

Business traveller
You changed me twice
Stayed 2 nights in Sep 2025

6/10 Okay

blaine

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was clean and spacious. The directions about parking are somewhat confusing, but it was really convenient to have in and out privileges.
Stayed 2 nights in Sep 2025

8/10 Good

Ka Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Manoj

Stayed 1 night in Jul 2025

2/10 Terrible

Mercedes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please let us know if you are renovating. I expect more from a hotel where I pay $250+ per night. Not dripping celilings and flooded sinks. I’m a dissatisfied and sad Hilton Honors member.
Stayed 2 nights in Sep 2025

4/10 Poor

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways filled with garbage and dirty linens. 12 am on Saturday night. 23rd floor. No way to call front desk to report it. Garage also gross.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ivey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Fine. Arrived late and staff understood
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Marcel

Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Stayed 1 night in Sep 2025

10/10 Excellent

Frankie

Stayed 1 night in Sep 2025

8/10 Good

Max

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly W

Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service
The bathroom could use updating- peeling-cracked vanity legs and bathroom door. The ceiling had multiple stains. Also, the toilet was very low. The air conditioner was very loud turning on and off it kept me awake for most of the night.
Stayed 1 night in Sep 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, the renovation does impact check in and "the bar" so couldnt order drinks other than was on the shelf.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

George

Liked: Room comfort
Stayed 1 night in Aug 2025