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Arlo, BW Signature Collection

2.0 star property

Photo gallery for Arlo, BW Signature Collection

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)
Exterior
Lobby
Fitness facility
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is AU$246
includes taxes & fees
18 May - 19 May

Explore the area

View map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, National Arts Centre
    ‪2 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Ottawa

At Arlo, BW Signature Collection you'll be within just a 10-minute stroll of popular attractions like Rideau Canal and University of Ottawa. Highlights at this hotel include a 24-hour gym, and in-room kitchens and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a corner/local shop and luggage storage. .Attractions within a 15-minute walk of this Downtown Ottawa hotel include Parliament Hill and Rogers Centre Ottawa.

What's nearby

  • Elgin Street - 1 min walk - 0.1 km
  • Rideau Canal - 2 min walk - 0.2 km
  • National Arts Centre - 2 min walk - 0.2 km
  • Parliament Hill - 7 min walk - 0.6 km
  • University of Ottawa - 8 min walk - 0.7 km

Getting around

  • Parliament Station - 4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Little Victories - ‬3 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Second Cup Café - ‬2 min walk

About this property

Arlo, BW Signature Collection

Arlo, BW Signature Collection offers its guests a 24-hour fitness centre, gift shops/newsstands, and concierge services. WiFi is free in public spaces. Arlo, BW Signature Collection also features laundry facilities, a corner/local shop, and a lift.

This Ottawa hotel is smoke free.

  • 152 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Gift shop
  • Lift
  • No smoking on site
  • Locker space
Arlo, BW Signature Collection offers 152 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Ottawa hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym
  • Foosball table

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift (91 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay), plus a CAD 170 deposit
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is there a free airport shuttle available at Arlo, BW Signature Collection?

No, Arlo, BW Signature Collection does not offer an airport shuttle service.

How much does it cost to stay at Arlo, BW Signature Collection?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Arlo, BW Signature Collection on 18 May 2026 start from AU$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Arlo, BW Signature Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Arlo, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 868 out of 1348 reviews
Rating 8 - Good. 311 out of 1348 reviews
Rating 6 - Okay. 96 out of 1348 reviews
Rating 4 - Poor. 25 out of 1348 reviews
Rating 2 - Terrible. 48 out of 1348 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Hope

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff were wonderful. The suite was clean. Where they could do much better is the continental breakfast - it was not well thought out in terms of guests with any dietary restrictions: Available were one type of muffin - chocolate, fruit turnovers also 1 type only, There were no cereals, toast or bagels as options. There were a few low quality yoghurt options and a few bananas, apples and oranges.
Stayed 1 night in Feb 2026

2/10 Terrible

Sujeewa

Stayed 1 night in Feb 2026

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
We needed a place overnight since our heater broke at -38 in the late afternoon. We were very happy how fast we and affordable we could get a room. It was really clean and didn't need to worry about anything is the 1 bedroom suite we got. The staff was really friendly and the place was very nice all together.
Stayed 1 night in Jan 2026

10/10 Excellent

Bozena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Stayed 2 nights in Jan 2026

10/10 Excellent

Hosea

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arlo had just reopened under Best Western when we stayed. We were in town for a funeral but we were also walking distance to Winterlude, the canal and any other amenity or activity we could want. We were upgraded to a beautiful suite at their suggestion, the gracious hotel manager even took our bags up to our room with us. Rooms are well appointed, stylish, clean. Huge games room in the basement that we didn’t use but checked out. Would definitely come back with our kids. Grab and go breakfast, staff always smiling, great music playing every time we came in and out. Cannot recommend enough. Just the upgrade the old Sonder needed. Thank you Arlo! We will be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Katerie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and very welcoming staff
Stayed 1 night in Jan 2026

10/10 Excellent

Yanyu

Stayed 3 nights in Jan 2026

6/10 Okay

Ramesh

Stayed 1 night in Jan 2026

6/10 Okay

Colleen, Harbour Grace

Stayed 2 nights in Oct 2025

8/10 Good

Serge

Stayed 2 nights in Oct 2025

2/10 Terrible

Frederick

Disliked: Cleanliness, amenities, property conditions & facilities
They kicked me out of my room midstay
Stayed 12 nights in Nov 2025

2/10 Terrible

Steven, Plymouth

Sounder went Bankrupt and my reservation was cancelled
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Paul

Why am I even receiving this feedback request. My stay was canceled and no email was even sent out. The hotel was closed when I arrived. Support numbers said that I couldn't even leave a message. And now I have to go figure out how to get a refund.
Stayed 4 nights in Nov 2025

2/10 Terrible

Alistair, Toronto

Liked: Cleanliness, property conditions & facilities
Company went out of business while we were staying there. Had to vacate with a few hours notice. Very nice staff, they deserved better.
Stayed 6 nights in Nov 2025

2/10 Terrible

Trevor, Collingwood

Stayed 4 nights in Nov 2025

2/10 Terrible

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Having extra amenities already prepared, furnished ustensil and also very clean the room
Stayed 2 nights in Nov 2025

8/10 Good

Wendy

Room was ok. One elevator was down while there causing some delays. I didnt realize there was no onsite parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The ease of checkin / checkout made it simple and quick
Stayed 2 nights in Nov 2025

8/10 Good

Shelley

Liked: Cleanliness
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Svetlana

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our family of four. It is centrally located and has everything we need to feel right at home. It is our new favourite place to stay in Ottawa!
Stayed 1 night in Oct 2025