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Hotel Description

Capital Hill Hotel and Suites places you steps from National Arts Centre and within a 10-minute stroll of Parliament Hill. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a 24-hour business center.

You can enjoy free WiFi, sitting areas, and cable TV, featured in all 155 rooms. Coffee/tea makers, free local calls, and safes are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a coffee shop/café, multilingual staff, and a porter/bellhop. Cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3-star Downtown Ottawa hotel include Rideau Centre and Shaw Centre.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$111* Per night/room 26 Jan. - 27 Jan.

Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Capital Hill Hotel and Suites ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Capital Hill Hotel and Suites

Everyone (1)
3 out of 5
Good central location to the Rideau canal for Winterlude. Room very outdated, staff took a long time to acknowledge my presence at front desk - not even a 'be with you in a moment', just nothing for up to usually a minute. Three times the room key didnt work and needed resetting - inconvenient esp coming in from -20 degrees celcius & just wanting to go straight to the room to warm up only to have to come all the way back down to be ignored by staff in front desk and not even be apologised to. Also hot water was warm at best on more than one occasion.

Posted by on 15 Feb. 2016

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Comment from Hotel Management

16 Mar. 2016 by Sales & Marketing Director

Thank you for taking the time to write a review and to share your experiences with us. We are very sorry to hear that our service was not up to par, as this is something that is of great importance to us. Your feedback will be provided to our Front Office Manager, so that we can look at the various ways in which we can better improve our service.

About the Capital Hill Hotel and Suites

Location 88 Albert St, Ottawa, ON K1P5E9

Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Capital Hill Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Ottawa hotel is smoke free.

  • 155 guestrooms or units
  • 12 levels
  • Dining venue
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (14.1 km / 8.8 mi)
  • Train station: Ottawa Station (5.2 km / 3.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Capital Hill Hotel and Suites offers 155 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Capital Hill Hotel and Suites has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 20 per pet, per stay

Policies

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cots (infant beds) available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
  • Self parking fee: CAD 22 per day (in/out privileges)
  • Valet parking fee: CAD 22 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Hill Hotel
  • Capital Hill Hotel Ottawa
  • Capital Hill Ottawa
  • Capital Hill Hotel And Suites
  • Capital Hill And Suites Ottawa
  • Capital Hill Hotel and Suites Hotel
  • Capital Hill Hotel and Suites Ottawa
  • Capital Hill Hotel and Suites Hotel Ottawa
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.