10/10 Excellent
Gevork
Travelled with family
15 Nov 2025
Liked: Cleanliness, staff & service, amenities
We just returned from an 10-day family vacation in Florida, and after staying at multiple hotels in multiple cities, our very last stop was Hyatt House Orlando Airport for less than 24 hours before flying home. Yet somehow, that short stay ended up being the best experience of the entire trip—all because of one person: Jorge at the front desk.
When I think of true hospitality, I think of Jorge.
Traveling with an almost two-year-old isn’t always easy, especially at the end of a long trip when everyone is tired. When we checked in, we asked Jorge if there was anywhere nearby to buy a small cup of milk for our daughter. We didn’t want a whole carton since we were leaving early the next morning.
Before I could even finish explaining, Jorge immediately stopped what he was doing, ran to the back, and came out with not one—but two cups of milk, both with lids, ready to go. No hesitation. No inconvenience. Just genuine kindness.
It was such a small thing, but after ten days on the road, it felt massive.
That level of care and thoughtfulness is rare. Jorge didn’t just do his job—he made our final night feel effortless, and he turned a quick overnight stay into our favorite part of the entire trip.
Every hotel needs a Jorge. Hyatt House is lucky to have him.
Gevork
Stayed 1 night in Nov 2025