Embassy Suites by Hilton Orlando Lake Buena Vista Resort

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Sports facility
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Fishing
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Room service
The current price is AU$247
includes taxes & fees
22 June - 23 June

Explore the area

Map
8100 Lake Street, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪4 min walk‬
  • Disney Springs™
    ‪3 min drive‬
  • SeaWorld® Orlando
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

King Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Suite Poolview

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Poolside

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

King, Room, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

King, Suite, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Down duvet
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Poolside

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Embassy Suites by Hilton Orlando Lake Buena Vista Resort. You'll be 2.9 km (1.8 mi) from Orlando Vineland Premium Outlets and 4.1 km (2.5 mi) from Disney Springs™. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a free water park. .The restaurant, Pizza and Ice Cream Shop, serves American cuisine and is open for lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the indoor swimming pool, 24-hour gym, outdoor tennis court and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of a free theme park shuttle. .Attractions within a 10-minute drive of this 4-property class Orlando hotel include Orange County Convention Center and Walt Disney World® Resort.

What's nearby

  • Orlando Vineland Premium Outlets - 4 min walk - 0.4 km
  • Disney Springs™ - 3 min drive - 3.4 km
  • SeaWorld® Orlando - 4 min drive - 4.4 km
  • Discovery Cove - 4 min drive - 5.1 km
  • Orange County Convention Center - 4 min drive - 5.4 km

Getting around

  • Winter Park Station - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive

Restaurants

  • ‪White Castle - ‬18 min walk
  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Ford's Garage- Orlando - ‬4 min drive

About this property

Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers its guests a complimentary water park, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly Embassy Suites by Hilton Orlando Lake Buena Vista Resort. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 334 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers 334 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature down duvets. 55-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 25 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee Shop
  • Gazebo Restaurant and Bar
  • Pizza and Ice Cream Shop
  • Pool Bar and Grille

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free cot
  • Free theme park shuttle
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.07 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25.00 per day (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Lake Buena Vista
Embassy Suites Lake Buena Vista Resort
Embassy Suites Resort
Embassy Suites Resort Lake Buena Vista
Lake Buena Vista Embassy Suites
Embassy Suites Lake Buena Vista Resort Orlando
Embassy Suites Lake Buena Vista Orlando

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Orlando Lake Buena Vista Resort on 22 June 2025 start from AU$203.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Yep, Embassy Suites by Hilton Orlando Lake Buena Vista Resort has an uncovered self car park with in/out privileges for USD 25.00 per day.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, a heated pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort features 2 outdoor pools, a heated pool and an indoor pool.

Is Embassy Suites by Hilton Orlando Lake Buena Vista Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Orlando Lake Buena Vista Resort is a hit with families.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort serve breakfast?

Yep, visitors give top marks to the free buffet breakfast here! Available daily between 7 AM and 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

No, Embassy Suites by Hilton Orlando Lake Buena Vista Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Orlando Lake Buena Vista Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1006 reviews
Rating 8 - Good. 204 out of 1006 reviews
Rating 6 - Okay. 149 out of 1006 reviews
Rating 4 - Poor. 87 out of 1006 reviews
Rating 2 - Terrible. 103 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a bit of updating. The sheets on the bed were pretty worn. We asked for our room to be cleaned everyday. Unfortunately, we had to ask everyday. It seemed our room was always missed. It’s a great place for vacation. Lots of things to keep you busy. Great pool area for families. Very close to Disney parks.
Stayed 4 nights in Mar 2025

8/10 Good

jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Family vacation

The breakfast was amazing! The resort style activities were great. The only down fall was the housekeeping. We would not get towels or wash clothes or toilet paper daily. We would come back from the parks exhausted then have to walk down to the front desk to get what we needed. The housekeeping would take all the dirty towels, but would not replace all of them they took.
Stayed 5 nights in Mar 2025

8/10 Good

Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Made to order breakfast omelet in addition to other hot/cold breakfast items. Free bus shuttle to Disney and Universal.. Complimentary happy hour with drinks and light snacks. Large pool area for little kids, which was separate from large pool. Property was clean but could use updates in some areas but overall it was worth the nightly rate when taking into account the free shuttle, free breakfast and pool area for kids. Very family friendly even though I stayed by myself it didn't bother me that there were large families and 2 separate groups ogmf high schoolers staying for a school trip.
Stayed 4 nights in Mar 2025

4/10 Poor

ravali

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend to anyone
Stayed 2 nights in Mar 2025

10/10 Excellent

Ravikanth, McKinney

Stayed 2 nights in Mar 2025

2/10 Terrible

Raymond

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property was a total disappointment. The first two rooms they tried to put me in were not cleaned properly. There was hair on the bed sheets and dirty overall. The hallways smelled wet and moldy. The property was not well kept and there was dirt and debris all over. The shuttles to the Disney parks do not run on a regular schedule and if you do take them, you will loose time at the park because of their schedule. Do not waste your money or time booking this property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with countless offerings
Stayed 1 night in Mar 2025

10/10 Excellent

edwige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 5 nights in Mar 2025

10/10 Excellent

Syed Akif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent close to everything. The breakfast is great specially custom made omelette. People are friendly, hotel is neat and nice. Pool water is too cold even in march but i still dived into it. It was a lovely experience to stay there for 7 days
Stayed 6 nights in Mar 2025

2/10 Terrible

Girish Manohar

Stayed 3 nights in Mar 2025

10/10 Excellent

Marlene

Stayed 2 nights in Mar 2025

2/10 Terrible

Girish

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service, same breakfast everyday, didn't make an effort to serve vegetarian food despite requesting, poor breakfast selection, had to carry all luggage by ourself in the room with our 2 year little one. After cleaning, didnt leave paper cups and fresh towels despite telling it to cleaner and staff. We wouldnt recommend this hotel to anyone.
Stayed 7 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a really bad experience
Stayed 7 nights in Mar 2025

8/10 Good

SYLVAIN

Stayed 7 nights in Mar 2025

10/10 Excellent

Earl, Columbia

Stayed 3 nights in Feb 2025

8/10 Good

Whitley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very nice hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

McFerris

Liked: Cleanliness, staff & service
Great hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

john

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Philip

Travelled with family
Liked: Staff & service

Room

The grounds are kept clean. Our room, however, was only cleaned once during our three nights stay. There were no towels refreshed, and the room was not made up.
Stayed 3 nights in Feb 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
For a Hilton property there was a lot of things in our room needed to be updated and fixed, the sink in the bedroom area, is worn out and didn't look good, the rugs needed to be steamed cleaned or replaced, the filter for the ac, needs to be replaced regularly, some work needs to be done for cleanliness and health reasons.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lynnae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disneys World

Our stay was great from the minute they checked us in everyone was friendly, the breakfast was the best I’ve ever had for free in a hotel and the room was awesome The only bad experience and wasn’t even to much was the bartender the man who worked in free night he seemed to hate his job and it showed That is the only thing in 4 days luckily we didn’t use bar but once I’d stay here again in a heartbeat
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

Not as expected

Arrived at 7pm and my room was not ready. I ended up in an exterior entrance room that seemed much older than the rest of the building. Lights didn't work, TV in the bedroom had big spots burned into the screen and it just felt old. A+ to the photographer for the website because they made it look way nicer than it actually is.
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Gone down a bit in recent years.

Safe, ok place to stay. If I’d never stayed here before, I’d say it was ok, but disappointing when you know how it used to be pre-2020. Continental breakfast is decent. The evening reception used to be amazing - a bar inside for the free drinks, lots of snacks, a cotton candy maker and popcorn machine. Now it’s goldfish, Chex mix and chips, and 2 free drinks that you have to go outside to the busy pool bartender for. Rooms are ok, but there were two long hairs sitting on my pillow, and family in a different room found hair on their towels. The rooms just seemed like they haven’t been kept up and things are starting to look very run down. Front desk staff was very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025