Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

Relax by the pool surrounded by lush greenery and enjoy a refreshing swim.
Hotel Landy features a modern facade with a symmetrical design and a well-manicured garden.
Welcome to our hotel lobby, featuring a central reception desk and two seating areas surrounded by potted plants.
Guests can enjoy a self-service area with a refrigerator, display case, and shelves for essentials.
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
The current price is AU$168
includes taxes & fees
29 July - 30 July

Explore the area

Map
7800 Universal Boulevard, Orlando, FL, 32819
  • Universal’s Volcano Bay
    ‪2 min drive‬
  • Orange County Convention Center
    ‪3 min drive‬
  • Universal Studios Florida
    ‪5 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking (View)

7.2 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (View)

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel. You'll be 2 km (1.2 mi) from Pointe Orlando and 2.5 km (1.6 mi) from Universal CityWalk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Émilie Bar & Lounge serves American cuisine and is open for dinner. Liquid Sunshine is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. 14503 square feet (1347 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .With a stay at this 4-property class International Drive District hotel, you'll be 3 km (1.8 mi) from Orange County Convention Center and 3.2 km (2 mi) from Universal’s Islands of Adventure.

What's nearby

  • Universal’s Volcano Bay - 2 min drive - 2.1 km
  • Orange County Convention Center - 3 min drive - 2.8 km
  • Universal’s Islands of Adventure - 4 min drive - 3.4 km
  • Universal CityWalk - 4 min drive - 3.4 km
  • Universal Studios Florida - 5 min drive - 4.1 km

Getting around

  • Orlando Station - 13 min drive
  • Sand Lake Road Station - 14 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Perkins American Food Co. - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk

About this property

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel

Family-friendly hotel with 2 restaurants and 24-hour fitness centre
Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 14503 square feet (1347 square metres) and includes conference space. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel. Parking is available for a fee. A complete renovation of Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel was completed in March 2024.

This 4-star Orlando hotel is smoke free.

  • 400 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 14503 sq ft of conference space
  • 1347 sq. m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers 400 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 14 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Émilie Bar & Lounge
  • Liquid Sunshine
  • Orly's Market

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,503 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (76 centimetre wide)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - March 2024
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property accepts cash payment only upon check-out.

Access methods

Staffed front desk

Pets

  • Pets: USD 112.50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Destination fee: USD 15 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 50.00 per night
  • Pet fee: USD 112.50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando
Crowne Plaza Orlando Universal
Crowne Plaza Universal
Crowne Plaza Universal Hotel
Crowne Plaza Universal Hotel Orlando
Crowne Plaza Universal Orlando
Orlando Crowne Plaza
Orlando Crowne Plaza Universal
Universal Crowne Plaza
Universal Crowne Plaza Orlando
Crown Plaza Orlando
Crowne Plaza Orlando Universal Hotel Orlando
Crowne Plaza Orlando Universal Hotel

Frequently asked questions

What is the cancellation policy at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

As of 19 July 2025, prices found for a 1-night stay for 2 adults at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel on 29 July 2025 start from AU$145.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Yep, Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel has an uncovered self car park with in/out privileges for USD 35.00 per night.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel have a pool?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel have a waterslide?

No, there is no waterslide at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel, but CoCo Key Water Resort is a short 15-minute walk away.

What luxury perks are available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel.

Is Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel is a hit with families.

Does Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel serve breakfast?

Yep, full breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

No, Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel?

Dogs are welcome at Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hotel Landy Orlando Universal Blvd., a Tribute Portfolio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 967 reviews
Rating 8 - Good. 176 out of 967 reviews
Rating 6 - Okay. 87 out of 967 reviews
Rating 4 - Poor. 47 out of 967 reviews
Rating 2 - Terrible. 67 out of 967 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately its around a construction area at the time of visit
Stayed 1 night in Apr 2025

8/10 Good

Jazley

Stayed 4 nights in Apr 2025

10/10 Excellent

Marquisha, Canton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel stay was beyond great. The hotel accommodated my early arrival with a complimentary early check in & my son was greeted with milk & cookies for his birthday. My entire stay staff members checked to make sure everything was going well. The pool area is nice with chairs, cabanas & umbrellas. I absolutely loved the “Liquid Sunshine” food truck & the great customer service. The lobby area is nice & it has a Starbucks for the coffee lovers. There’s a store (alcohol) at the end of the block & a gas station across from the store. Universal & Fun Spot is nearby & the hotel offers free shuttle service to Universal Studios. I would definitely come back & also recommend to others.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Lee Adam

Travelled with family
Liked: Staff & service
Super helpful staff in difficult situation. Really good customer service, even though obviously stressful. Hotel itself is a little tired and some decoration improvement needed
Stayed 4 nights in Apr 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

HINOKI

Stayed 6 nights in Apr 2025

8/10 Good

Ni PUTU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant stay at Hotel Landy
Stayed 4 nights in Apr 2025

6/10 Okay

Julisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The day we arrived the property had no hot water. We were notified upon arrival and accommodated by receiving one free night. Our room was spotless and
Stayed 3 nights in Apr 2025

10/10 Excellent

Balde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hunting for parking
Stayed 2 nights in Jan 2025

4/10 Poor

Monica

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel is definitely not a 4-star experience! When I checked in at 10 PM on a Saturday, I was told there was no hot water until Tuesday. I was given the option to stay or find another hotel and contact Expedia for a full refund. I asked why no one informed me ahead of time, and they said it was because I booked through a third party and they didn’t have my information. That’s completely unacceptable. Hot water is a basic need, and any responsible hotel would make sure guests are notified in advance, regardless of how the booking was made. Since it was late and we had already bought groceries, my friend and I decided to stay. But things only got worse. When we got to our room, the shower head didn’t even work. We were moved to another room (supposedly the last room available) and had to unpack and settle in all over again. Then we discovered the room lock didn’t work. We gave up at that point, since it required a key card to open and we had early plans, but it was still very upsetting. On Tuesday, we finally got to enjoy one day of hot water. The next morning, we ran out of toilet paper. I called the front desk and waited 30 minutes, but no one showed up. On my way to follow up, I ran into a housekeeper and thankfully she helped. Still, the fact that the front desk forgot the request was frustrating. To be fair, some of the staff were friendly, but overall, I won’t be returning. I’ve stayed in 3-star hotels and other 4-star hotels that were far better than this.
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura Korbman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the location is great and the staff is very friendly
Stayed 4 nights in Apr 2025

8/10 Good

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Started off bumpy. At check in we were told there was no hot water or breakfast offered. The restaurant was closed as well. This was very disappointing. As our travel package included breakfast. Luckily there is a Wawa grocery store within an easy walk so we were able to get something and keep it in the mini fridge for the next morning. They also did upgrade our room to a Junior Suite complimentary, which was nice. Luckily by the end of the next day there was hot water and the restaurant was open for meals. The pool and gym were great. We walked to dinner one night as good restaurants were convenient. Over all we had a good experience.
Stayed 3 nights in Apr 2025

2/10 Terrible

Madison

Stayed 4 nights in Apr 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2025

4/10 Poor

Shyenne

Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Emely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Landy was a pleasure stay at! From the attentive front staff, to the charismatic café staff, the cleanliness of the room/lobby/& pavillion, to the closeness of attractions & stores, it surpassed any and all expectations. We'll most definitely be booking with hotel Landy once we come back to Orlando!
Stayed 2 nights in Apr 2025

2/10 Terrible

Shundretha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
During my stay I experienced no hot water. There was an outage in the area. Cold showers caused me to become sick once I returned back home. Beautiful hotel and great location. I just was a bit disappointed because there were no accommodations or credit for the duration of my stay.
Stayed 2 nights in Apr 2025

4/10 Poor

jaye

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hot water was not working and we did not get told until check in
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tayhana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we experienced an issue with hot water & being able to shower, the staff was very accommodating and made right by the issue!
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Stayed 2 nights in Mar 2025

8/10 Good

Colbi

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because of the location and it was perfect for our weekend trip.
Stayed 2 nights in Apr 2025

6/10 Okay

Andrea, Dundee

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2025

2/10 Terrible

Nikita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far a terrible experience. I had come on a trip with my friends to Unibersal and from reading all the previous comments of the hotel I expected the expectations to be good. From the start we running into issues. As soon as we checked in the hotel informed us that the hot water was not working for the hotel in which we asked when will it be back on and they said by the end of the day which then turned into having no water at all for the entire trip. Rhis hotel did not have any water available for the entirety of the vacation. All I wanted was to take a warm shower after our long day at universal and was not even allowed to do that while paying so much for a hotel that claims to be up to “standards”. This is unprofessional and lack of customer service. To not even notify guests and have no compensation what so ever. Very disappointed with this stay and wouldn’t recommend. On top of the water being busted, the entire floor had construction going on which has dust everywhere on the floor we stated on and seemed very ugly.