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Crowne Plaza Orlando - Downtown by IHG

3.5 star property

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Suite, 1 Bedroom, Kitchen (Dining)
Presidential Suite, 1 Single Bed
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$199
includes taxes & fees
3 May - 4 May

Explore the area

View map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪6 min walk‬
  • Place, Lake Eola Park
    ‪18 min walk‬
  • Place, Kia Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

8.0 out of 10
Very good
(3 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Fridge, microwave, coffee/tea maker

Premium Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

  • Lake view
  • 122 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Orlando

Crowne Plaza Orlando - Downtown by IHG puts you in the centre of Orlando, 1.6 km (1 mi) from Kia Center and 3.1 km (1.9 mi) from Camping World Stadium. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The bistro, Bite Bistro and Wine Bar, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. 8000 square feet (743 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Lake Dot hotel include Tinker Field and Mall at Millenia.

What's nearby

  • Orange Avenue - 6 min walk - 0.5 km
  • The Social - 15 min walk - 1.3 km
  • Lake Eola Park - 18 min walk - 1.5 km
  • Inter&Co Stadium - 18 min walk - 1.6 km
  • Kia Center - 1 min drive - 1.7 km

Getting around

  • Lynx Central Station - 10 min walk
  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 32 min drive

Restaurants

  • ‪Subway - ‬11 min walk
  • ‪A La Cart - ‬12 min walk
  • ‪Gravity Taproom - ‬8 min walk
  • ‪Acropolis Greek Taverna - ‬12 min walk
  • ‪Qreate Coffee - ‬7 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Crowne Plaza Orlando - Downtown by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

6 meeting rooms and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Orlando - Downtown by IHG. A free area shuttle within 3.00 mi is available. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 14 levels
  • Conference rooms
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults and USD 5 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Frequently asked questions

What is the cancellation policy at Crowne Plaza Orlando - Downtown by IHG?

Crowne Plaza Orlando - Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Orlando - Downtown by IHG?

As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Downtown by IHG on 3 May 2026 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Orlando - Downtown by IHG?

Yep, Crowne Plaza Orlando - Downtown by IHG has a self car park with in/out privileges for USD 25 per night. A self car park is also available, for a fee.

Does Crowne Plaza Orlando - Downtown by IHG have a pool?

Crowne Plaza Orlando - Downtown by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Crowne Plaza Orlando - Downtown by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Orlando - Downtown by IHG.

Does Crowne Plaza Orlando - Downtown by IHG serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Orlando - Downtown by IHG?

No, Crowne Plaza Orlando - Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Orlando - Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Orlando - Downtown by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Orlando - Downtown by IHG?

No, only service animals are allowed.

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 692 reviews
Rating 8 - Good. 113 out of 692 reviews
Rating 6 - Okay. 53 out of 692 reviews
Rating 4 - Poor. 20 out of 692 reviews
Rating 2 - Terrible. 41 out of 692 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose Luiz

Stayed 1 night in Jan 2026

2/10 Terrible

Markia

Stayed 1 night in Jan 2026

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time I arrived the Valet that is from the virgin islands was pleasant and kind. Well kept property.
Stayed 2 nights in Jan 2026

2/10 Terrible

israel

Disliked: Cleanliness, staff & service, amenities
Very disappointed on the hotel and service. The managers were nice to be fair but the Customer Service was very disappointing and I’ve stayed at this hotel plenty of times and even with my spouse that works at a major airline whenever we’re in trips there’s a miscommunication regarding the parking as it was supposed to be two vehicles overnight and one vehicle visiting that was parked at this spot for less than three hours. I explained that to the manager that it was supposed to be a visiting, but the visitor got confuse and grabbed the first ticket for overnight instead as a mistake there’s a record and videos that can be monitored to see that vehicle didn’t take an extra spot and there was always only two vehicle in the parking lot not three and the third vehicle was never overnight. I asked politely to refund just only one and they refuse. Before I check out the front desk told me that they ended up, adjusting it and gave me a print out receipt but then when I call back for the refund that was never sent back, they said that that was never approved so on top of that I was giving false information. If anyone in management interested I still have the receipt printer that was given to me that morning showing that was adjusted.
Stayed 1 night in Jan 2026

2/10 Terrible

Norbert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service
fresh breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Jerilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very nice, breakfast was amazing.
Stayed 2 nights in Jan 2026

8/10 Good

Demont

Stayed 2 nights in Jan 2026

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2026

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was the part about the hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service
Dee has always been very helpful and accommodating.
Stayed 3 nights in Dec 2025

8/10 Good

Sayed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The front desk people are great but the rooms are kinda weird it feels old and dirty
Stayed 1 night in Jan 2026

8/10 Good

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were really nice and helpful but the property it self isn’t what it shows on the picture. The bal
Stayed 5 nights in Dec 2025

10/10 Excellent

Edward, Dunwoody

Stayed 2 nights in Dec 2025

10/10 Excellent

Selan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was spotless. The shrimp pasta at the restaurant was absolutely delicious!
Stayed 2 nights in Dec 2025

10/10 Excellent

Burt, Bellaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Sharmara was awesome.
Stayed 2 nights in Dec 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everything was simply Excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025

8/10 Good

Benoit

Stayed 1 night in Dec 2025

4/10 Poor

Caleb

Travelled with family, Travelled with group
Disliked: Staff & service
It was average, not good or what is expected of "Crowne Plaza".
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 1 night in Dec 2025

6/10 Okay

Irene

Stayed 2 nights in Dec 2025

10/10 Excellent

Aliesha

Liked: Cleanliness, staff & service, amenities
The room was very nice. Only issue I had were tiny black bugs in the kitchen area. Staff was nice & Lee who assisted me during valet sign up was extremely helpful. Will stay again even though I didn’t like the bugs…
Stayed 2 nights in Dec 2025