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Crowne Plaza Orlando - Downtown by IHG

3.5 star property
Hotel with free local shuttle, near Kia Center

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Lobby sitting area
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
The current price is AU$191
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪4 min walk‬
  • Place, Lake Eola Park
    ‪17 min walk‬
  • Place, Kia Center
    ‪20 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
Pillow-top bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
Pillow-top bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LCD TV
Separate bedroom
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
Pillow-top bed
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Fridge, microwave, coffee/tea maker

Premium Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
Sofa bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Orlando

Crowne Plaza Orlando - Downtown by IHG puts you in the centre of Orlando, 1.5 km (0.9 mi) from Kia Center and 3.2 km (2 mi) from Camping World Stadium. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The bistro, Bite Bistro and Wine Bar, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. 6600 square feet (613 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Lake Dot hotel include Universal Orlando Resort and Tinker Field.

What's nearby

  • Orange Avenue - 4 min walk - 0.4 km
  • Lake Eola Park - 17 min walk - 1.4 km
  • Lake Eola - 17 min walk - 1.5 km
  • Inter&Co Stadium - 20 min walk - 1.7 km
  • Kia Center - 20 min walk - 1.7 km

Getting around

  • Lynx Central Station - 8 min walk
  • Orlando Station - 9 min drive
  • Orlando International Airport (MCO) - 30 min drive

Restaurants

  • ‪Gravity Taproom - ‬7 min walk
  • ‪Qreate Coffee - ‬8 min walk
  • ‪M Club Lounge - ‬9 min walk
  • ‪Bite Bistro & Wine Bar - ‬1 min walk
  • ‪Bulgogi House - ‬9 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
Crowne Plaza Orlando - Downtown by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6600 square feet (613 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Orlando - Downtown by IHG. A free area shuttle within 3.00 mi is available. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 14 levels
  • Conference rooms
  • 6600 sq ft of conference space
  • 613 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults and USD 5 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Frequently asked questions

What is the cancellation policy at Crowne Plaza Orlando - Downtown by IHG?

Crowne Plaza Orlando - Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Orlando - Downtown by IHG?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Downtown by IHG on 23 Dec 2025 start from AU$190.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Orlando - Downtown by IHG?

Yep, Crowne Plaza Orlando - Downtown by IHG has a self car park with in/out privileges for USD 25 per night. A self car park is also available, for a fee.

Does Crowne Plaza Orlando - Downtown by IHG have a pool?

Crowne Plaza Orlando - Downtown by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Crowne Plaza Orlando - Downtown by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Orlando - Downtown by IHG.

Does Crowne Plaza Orlando - Downtown by IHG serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Orlando - Downtown by IHG?

No, Crowne Plaza Orlando - Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Orlando - Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Orlando - Downtown by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Orlando - Downtown by IHG?

No, only service animals are allowed.

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 521 reviews
Rating 8 - Good. 88 out of 521 reviews
Rating 6 - Okay. 42 out of 521 reviews
Rating 4 - Poor. 15 out of 521 reviews
Rating 2 - Terrible. 29 out of 521 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theola

Stayed 1 night in Aug 2025

10/10 Excellent

Earnestine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite/kitchen because all Crowne Plaza’s don’t have them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Execellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities
So far so good! Just checked in. Quick process.
Stayed 1 night in Aug 2025

10/10 Excellent

Britney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel stay. It’s not quite as modern as other ones I’ve stayed at but that’s not a big issue. It was quiet and nice nonetheless. Would stay here again. Only thing is that parking was not free and is not included in price.
Stayed 1 night in May 2025

4/10 Poor

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like the fact that we had to pay for parking and breakfast. Very disappointed
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
our Valet service was wonderful. Really nice Gentlemen who was friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great very nice and helpful. Perfect stay !
Stayed 2 nights in Aug 2025

8/10 Good

Durrell, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice... Valet service was top notch!!! Great Staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Annelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay at! Amazing staff, and overall excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Deyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a staycation. For a concert that I was going to. Everything was super smooth, made everything accessible and easy to manage. Was able to get shuttle to a midpoint and then shuttle back which made it easier than having to wait on Uber. Will definitely be returning for any future events that I may have been going to in the downtown Orlando area.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Fabiola, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó esta propiedad en todos los aspectos
Stayed 3 nights in Jul 2025

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Conveniently located downtown hotel and well trained professional staff. With very clean, Large well appointed rooms too
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Surprise

Hotel was impeccably clean, staff was courteous and helpful a great value and great location in the downtown Orlando arwa
Stayed 2 nights in Aug 2025

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed for one night for an event at the Kia Center. The room was nice, we enjoyed the pool, the restaurant had good food and service. There is a shuttle available for the Kia Center and I highly recommend using it because the hotel is not in a very good area. We were double charged for parking and when we told the front desk person at checkout she said she would remove the extra charge but didn't. I called the hotel later and was placed on hold and the person never came back. I called back again and was told to send an email to the manager to ask for a refund on the extra parking charge. I'm very disappointed in the bad customer service and for that reason I can't give a better review.
Stayed 1 night in Aug 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GAUTAM KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet was very helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Stayed 1 night in Jul 2025

4/10 Poor

Denise, Quincy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room is dated. Could use some refurbishing. The bathtub holds water while showering ( drains slowly). The air conditioner cools properly but is very noisy. The balcony cannot be used for sitting or standing and is just for appearance. The doors to the balcony is locked from inside the room and could not be accessed without a key to open the door. The room was clean and the bed was comfortable.
Stayed 1 night in Aug 2025