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Renaissance Orlando Resort – Disney Springs® Area

4.0 star property
Family-friendly hotel with full-service spa and 24-hour fitness centre

Photo gallery for Renaissance Orlando Resort – Disney Springs® Area

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Creator video
Room, 1 King Bed, Non Smoking, Pool View (Balcony, Pool View) | View from room
Lobby
1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Housekeeping
The current price is AU$211
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1905 Hotel Plaza Blvd, Lake Buena Vista, FL, 32830
  • Place, Disney Springs™
    ‪12 min walk‬
  • Place, Disney's Lake Buena Vista Golf Course
    ‪4 min drive‬
  • Place, SeaWorld® Orlando
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Garden View

View from room

Room, 1 King Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Mobility/Hearing Accessible, Tub)

View from room

Room, 1 King Bed, Non Smoking, Garden View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony, Pool View)

View from room

Room, 1 King Bed, Non Smoking, Pool View (Balcony, Pool View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

View from room

Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking, Pool View (Balcony)

Room, Multiple Beds, Non Smoking, Pool View (Balcony)

Room, Multiple Beds, Non Smoking, Pool View (Balcony)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking, City View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, City View

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking, City View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Tempur-Pedic bed
Premium bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King, Sofa Bed, Resort View

  • Sleeps 2

Guest Room, 2 Queen, Sofa Bed, City View

  • Sleeps 4

Guest Room, 2 Queen, Sofa Bed, Pool View, Balcony

  • Sleeps 5

Suite, 2 Queen, Sofa Bed, Resort View

  • Sleeps 5

King Room With Sofa Bed And City View

  • Sleeps 3

King Room With Sofa Bed And Pool View

  • Sleeps 3

Executive Suite, 1 King, Sofa Bed, City View

  • Sleeps 4

Guest Room, 2 Queen, Sofa Bed, Resort View, High Floor

  • Sleeps 4

Executive Suite, 2 Queen, Sofa Bed, Pool View, Balcony

  • Sleeps 5

King Room With Sofa Bed And City View-High Floor

  • Sleeps 3

Guest Room, 2 Queen, Sofa Bed, Partial City View

  • Sleeps 5

Guest Room, 1 King, Sofa Bed, Resort View, High Floor

  • Sleeps 3

Guest Room, 2 Queen, Sofa Bed, City View, High Floor

  • Sleeps 4

Presidential One-Bedroom King Suite With Sofa Bed

  • Sleeps 5

Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

  • Sleeps 3

Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 5

Room, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4

Room, 1 King Bed, Non Smoking, Garden View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4

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About the area

Lake Buena Vista

A family-friendly stay in Lake Buena Vista awaits you at Renaissance Orlando Resort – Disney Springs® Area. Within a 30-minute stroll, you'll find Disney Springs™ and Disney's Lake Buena Vista Golf Course. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Indulged Spa & Wellness Retreat can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, American Kitchen, is open for breakfast, lunch and dinner. Pool Bar and Grill is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub and pool loungers. 25170 square feet (2338 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Lake Buena Vista hotel include Walt Disney World® Resort and Orange County Convention Center.

What's nearby

  • Disney Springs™ - 12 min walk - 1.1 km
  • Orlando Vineland Premium Outlets - 2 min drive - 2.0 km
  • Disney's Lake Buena Vista Golf Course - 4 min drive - 3.1 km
  • SeaWorld® Orlando - 5 min drive - 6.7 km
  • Orange County Convention Center - 6 min drive - 7.7 km

Getting around

  • Orlando Station - 19 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Wyndham Lobby Bar - ‬7 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬2 min drive
  • ‪Waffle House - ‬13 min walk
  • ‪Bahama Breeze - ‬3 min drive

About this property

Renaissance Orlando Resort – Disney Springs® Area

Family-friendly hotel with full-service spa and 24-hour fitness centre
Renaissance Orlando Resort – Disney Springs® Area offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 25170 square feet (2338 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the family-friendly Renaissance Orlando Resort – Disney Springs® Area. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lake Buena Vista hotel.

  • 1 building
  • 394 guestrooms or units
  • 17 levels
  • Conference rooms
  • 25170 sq ft of conference space
  • 2338 sq. m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Renaissance Orlando Resort – Disney Springs® Area offers 394 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Indulged Spa & Wellness Retreat has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is open daily.

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4.1 out of 5, Very good, 3,816 reviews
The price is AU$190
includes taxes & fees
4 Nov - 5 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 9 to 20 for adults and USD 5 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Kitchen
  • Pool Bar and Grill
  • The Pickup

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room cot
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • 25,170 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 43.875 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 20 for adults and USD 5 to 14 for children
  • Self-parking fee: USD 30.00 per day (in/out privileges)
  • Valet parking fee: USD 38.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

B Lake Buena Vista
B Resort Lake Buena Vista
Resort B
B Resort located Disney Springs Resort Area Lake Buena Vista
B Resort located Disney Springs Resort Area
B located Disney Springs Area Lake Buena Vista
B located Disney Springs Area

Frequently asked questions

What is the cancellation policy at Renaissance Orlando Resort – Disney Springs® Area?

Renaissance Orlando Resort – Disney Springs® Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Orlando Resort – Disney Springs® Area?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Renaissance Orlando Resort – Disney Springs® Area on 23 Nov 2025 start from AU$144.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Orlando Resort – Disney Springs® Area?

Yep, Renaissance Orlando Resort – Disney Springs® Area has a self car park with in/out privileges for USD 30.00 per day.

Is there a spa on site at Renaissance Orlando Resort – Disney Springs® Area?

Yep, Indulged Spa & Wellness Retreat is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Renaissance Orlando Resort – Disney Springs® Area have a pool?

Renaissance Orlando Resort – Disney Springs® Area has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

What makes Renaissance Orlando Resort – Disney Springs® Area a romantic place to stay?

1 hot tub and a lounge bar, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Renaissance Orlando Resort – Disney Springs® Area.

Is Renaissance Orlando Resort – Disney Springs® Area family-friendly?

You bet! With amenities such as an arcade and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Orlando Resort – Disney Springs® Area is a hit with families.

Does Renaissance Orlando Resort – Disney Springs® Area serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Orlando Resort – Disney Springs® Area?

No, Renaissance Orlando Resort – Disney Springs® Area does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Orlando Resort – Disney Springs® Area?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Renaissance Orlando Resort – Disney Springs® Area?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Renaissance Orlando Resort – Disney Springs® Area?

No, only service animals are allowed.

Reviews

Renaissance Orlando Resort – Disney Springs® Area Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 582 reviews
Rating 8 - Good. 96 out of 582 reviews
Rating 6 - Okay. 57 out of 582 reviews
Rating 4 - Poor. 33 out of 582 reviews
Rating 2 - Terrible. 33 out of 582 reviews

Reviews

10/10 Excellent

deion

Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Stayed 3 nights in Jul 2025

10/10 Excellent

Deena

Stayed 1 night in Aug 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good but avoid the first floor

When I arrived at the hotel at 1am, I was met with 3 staff members. All were very friendly. I had previously left another hotel and was extremely exhausted. I was NOT told that I would have to pay an entire day for TWO hours and had I checked in at 3 am it would have been considered early check in. I get into the room on the first floor. I would NOT recommend this. There were bugs I found on the floor, the rooms were clearly outdated, flooring was very questionable and hard to tell if it were truly cleaned. The room smelled stale. I was so exhausted I sprayed the bed and hoped for the best. The next morning (mind you I had a reservation from Th to Su. My son had a tournament so we left early and I was going to talk to the staff when we returned. We came back only to find our stuff LOCKED in the room and the keycard not working. I go to the front, I explain about the bugs, I explain my stuff is in the room and to inquire about what’s going on. I spoke with one of the girls and she said pest control had been called and that they can change rooms but I needed another hold fee that cannot be waived. I was livid. I eventually spoke with Savannah the manager and she took care of everything. We were moved to the 17th floor and while the flooring still is questionable, it was a MUCH better stay. We went to the restaurant and the food was good. We had a nice view and could see the fireworks from our room. Overall it ended well but I WOULD NOT stay on the 1st floor
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

J’Amiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was amazing and great location for all the parks and events
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Jul 2025

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time. Would definitely book here again !
Stayed 3 nights in Jul 2025

8/10 Good

Lynne

Stayed 2 nights in Jul 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town to provide some entertainment at the house of blues over the weekend. It was a great property, convenient to where we needed to go. The rooms were very comfortable. It was the perfect location since we were coming back at late hours.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at most of the Hotels on Hotel Plaza Dr in Orlando, this was the best, great room and staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay but nice
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrade to the hotel is gorgeous. Absolutely loved the decor. It was clean, smelled good and the bed was comfy. Check in and check out was a breeze. The pillows aren’t the best but I still slept well. The pool is great! We really loved it!
Stayed 3 nights in Jul 2025

4/10 Poor

Deanna

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

False advertising

First when I booked it online I was supposed to pay $150 just as the website was advertising. It had nothing included about the fees so when I came they charged me $250 on top of $150. I wasn’t happy about the fail advertising
Stayed 1 night in Jul 2025

2/10 Terrible

Tonya

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Daily parking fee $30/day for self park and $38/day for valet. I think every reservation should include at least 1 parking spot for self park FREE OF CHARGE! I was also charged almost $900 per day between 2 separate charges of $546 and another daily charge $305; I had paid in advance for my week reservation through expedia and had receipts! I was charged every day and my account was literally DRAINED! I CHECKED OUT 2 DAYS EARLY AFTER DISCOVERING MY ACCOUNT WENT FROM ALMOST $5K TO $177.00 I WILL NEVER STAY HERE AGAIN AND LIKELY WILL NEVER USE EXPEDIA AGAIN! I FEEL TRAUMATIZED, VICTIMIZED, EXPLOITED AND ROBBED!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing I will be back with my family for sure !
Stayed 2 nights in Jun 2025

4/10 Poor

James

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ivette

Travelled with group
My bed had a batch of hair in it. The floor on the exit of elevator om third floor seem dirty. The waitress on the first day was really good the second day was awful brough our breakfast wrong had to wait for breakfast while everyone else ate.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamar

Stayed 1 night in Jul 2025

10/10 Excellent

Rokney

Travelled with family and small children
Liked: Amenities
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Stayed 1 night in Jul 2025