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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
Hotel with free parking, steps from Fallsview Casino

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Exterior
Indoor pool, outdoor pool
Blackout curtains, iron/ironing board, free cots/infant beds
Breakfast, lunch, dinner served; al fresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
The current price is AU$196
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(162 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(272 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls by IHG puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The theme restaurant, Cocos, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km
  • Horseshoe Falls - 1 min drive - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 49 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Skylon Tower - ‬6 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

What is the cancellation policy at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls by IHG?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls by IHG on 21 Sept 2025 start from AU$183.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, Holiday Inn Niagara Falls - By The Falls by IHG has a free self car park.

Are there any beaches close to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest beach to Holiday Inn Niagara Falls - By The Falls by IHG is Lakeside Park Beach (20 km).

Does Holiday Inn Niagara Falls - By The Falls by IHG have a pool?

Yep, and guests love it! Holiday Inn Niagara Falls - By The Falls by IHG has an outdoor pool and an indoor pool.

What luxury perks are available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG features an outdoor pool, an indoor pool and 1 hot tub.

Is Holiday Inn Niagara Falls - By The Falls by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Niagara Falls - By The Falls by IHG is a hit with families.

Does Holiday Inn Niagara Falls - By The Falls by IHG serve breakfast?

Yeah, our visitors highly rate the full brekkie here! Served daily between 8:00 AM and 11:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Niagara Falls - By The Falls by IHG?

No, Holiday Inn Niagara Falls - By The Falls by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Niagara Falls - By The Falls by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Niagara Falls - By The Falls by IHG?

No, only service animals are allowed.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1625 out of 3286 reviews
Rating 8 - Good. 990 out of 3286 reviews
Rating 6 - Okay. 381 out of 3286 reviews
Rating 4 - Poor. 149 out of 3286 reviews
Rating 2 - Terrible. 141 out of 3286 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jay-son

Disliked: Amenities
It was advertised that this property has free breakfast upon booking. Upon check-in, breakfast was not included and extra charge....
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the breakfast, room was clean.
Stayed 2 nights in Jun 2025

6/10 Okay

Joshua

Travelled with family
I was first assigned to a room next to the elevator on ground floor. It totally blew my mine. I reserved a room with a balcony and it never expected it was like that. But fortunately, after we expressed our disappointment to the staff, we were able to reassigned to another room on the 3rd floor. Overall, I think the property is too old.
Stayed 1 night in Jun 2025

8/10 Good

Andrea, Toronto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friend and I had a wonderful stay. We were in town for the Avril Lavigne concert on June 4, 2025. The location was right across from the venue (OLG Stage) about a 30 second walk and there were restaurants/shops within walking distance. The check-in process was smooth and the concierge was pleasant to talk to. He provided us with all the information we needed for pool access in case we wanted to make use of it during our stay. Only downsides were that the showers could use an upgrade (although hot water and pressure were excellent), elevators were slow during check-in hour (3 PM - wait), beverage vending machines were taped off and mini-fridge took a long time to get cold. Otherwise - all that we needed for a 1 night stay was perfect and we would definitely stay here again for a quick trip based on our needs.
Stayed 1 night in Jun 2025

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, nice breakfast, close to attractions
Stayed 4 nights in Jun 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was great. We enjoyed the breakfast and the staff was lovely.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and quick check in. Nice, clean room, spacious. Outdoor pool was nice with lounge chairs to soak up the sun. Didn’t utilize the indoor pool, sauna and hot tub only because we didn’t have time. Breakfast was good and quick. A great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to falls

Very convenient location - walkable to the falls. Would stay again
Stayed 3 nights in Jun 2025

8/10 Good

Alex

Stayed 3 nights in Jun 2025

8/10 Good

Walid Emile

Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great, beds are comfy and the pillows are oit of this world !
Stayed 1 night in Jun 2025

6/10 Okay

Samir

Travelled with family
Liked: Staff & service, room comfort
Room was clean but there was a lot of noise even around 2 am. Parking was a bit ackward and behind hotel. Worst was the breakfast starting at 8 am. We could not take breakfast as we had to be somewhere before 8 am. Notmally breakfast starts early around 6 am or 7 am.
Stayed 1 night in Jun 2025

8/10 Good

Mélody

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay! The outside pool is lovely;)
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nancy, Kleinburg

Travelled with partner
Liked: Cleanliness
Nothing that the hotel could control but the room above us kept waking us up with a bouncing ball or heavy shoes on the floor. Always just when we start to fall asleep day and night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordon

Stayed 1 night in May 2025

4/10 Poor

Rushdhan

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Penny

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. People were friendly
Stayed 2 nights in Jun 2025

8/10 Good

Arun

Liked: Cleanliness, property conditions & facilities
Great location with parking. Rooms might need some updation. There is no exhaust vents in bathrooms.
Stayed 2 nights in May 2025

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very friendly and receptive to feedback such as indicating on weekends and busy season that you can go through the pay booth line next door to access the hotel parking lot which was blocked off They even had staff Pilon off parking spaces to saved for guests on busy days The pizza at the restaurant had very little flavour, needed salt or something. Too bad the indoor pool wasn’t a little warmer because with it so humid inside and warm even in hotel hallways the pool was often too cold to get into. Hot tub was nice. The cleaning lady was super nice and friendly: “you come back you get 5th floor. I take care of you.” There was no creamer of coffee mate for the coffee but it was nice to have the option with the keurig cups in our suite. We like our room cool and after we leave it’s warm again by the time we get back. My mom couldn’t very well sit next to the AC while it’s on blowing cold air on her as the chair is right next to it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close and walkable to many places in Niagara. Staff is extremely friendly and helpful. Rooms were great and liked the on-site parking and breakfast included.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025