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Arcadia Surabaya by Horison

3.5 star property
Comfortable hotel with business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Arcadia Surabaya by Horison

Exterior
Deluxe Double Room Single Use, 1 King Bed
Buffet
Lobby
Spa
Reviews
7.6

Good

Popular amenities

  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175
  • Popular LocationRed Bridge2 min walk
  • Popular LocationChinatown11 min walk
  • Popular LocationTunjungan Plaza3 min drive
  • AirportSurabaya (SUB-Juanda)44 min drive

Room options

View all photos for Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
Laptop-compatible safe
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Double or Twin Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
Laptop-compatible safe
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About the area

Surabaya

Arcadia Surabaya by Horison places you steps from Red Bridge and within a 10-minute stroll of Gedung PTP XXII. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Plus you'll find a 24-hour front desk, dry cleaning/laundry services and free newspapers in the lobby. Buffet breakfast is available daily. There's also the convenience of free self parking. .Within a 15-minute drive of this 3.5-property class Surabaya hotel, attractions include Tunjungan Plaza and Pakuwon Mall.

What's nearby

  • Red Bridge - 2 min walk
  • Chinatown - 11 min walk
  • Ampel Mosque - 16 min walk
  • Tunjungan Plaza - 3 min drive
  • Surabaya Plaza Shopping Mall - 5 min drive

Getting around

  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya Kota Station - 14 min walk
  • Surabaya (SUB-Juanda) - 45 min drive

Restaurants

  • Lontong Balap Rajawali - 2 min walk
  • Pangsit Mie Jagaraga - 8 min walk
  • Yoshinoya Rajawali - 4 min walk
  • Depot Sari - 6 min walk
  • Plaza Cafe - 7 min walk

About this property

Arcadia Surabaya by Horison

Comfortable hotel with business centre and 24-hour front desk
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Arcadia Surabaya by Horison also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Surabaya hotel is smoke free.

  • 136 guestrooms or units
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Arcadia Surabaya by Horison offers 136 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower and slippers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: IDR 84,700 for adults and IDR 42,350 for children
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 171488.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 84700 for adults and from IDR 42350 for children
  • Rollaway bed fee: IDR 171488.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard.

Property is also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison Hotel

Frequently asked questions

What is the cancellation policy at Arcadia Surabaya by Horison?

Arcadia Surabaya by Horison offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arcadia Surabaya by Horison?

Yep, Arcadia Surabaya by Horison has a free self car park.

Are there any beaches close to Arcadia Surabaya by Horison?

The closest beach to Arcadia Surabaya by Horison is New Kenjeran Beach (6.5 km).

Does Arcadia Surabaya by Horison serve breakfast?

Yep, buffet breakfast is available daily.

Is there a free airport shuttle available at Arcadia Surabaya by Horison?

No, Arcadia Surabaya by Horison does not offer an airport shuttle service.

Is there a bar or restaurant at Arcadia Surabaya by Horison?

Yep, you can grab a meal at Arcadia Surabaya by Horison's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Arcadia Surabaya by Horison?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Arcadia Surabaya by Horison?

No, pets are not allowed.

Arcadia Surabaya by Horison Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 37 reviews" "
Rating 8 - Good. 20 out of 37 reviews" "
Rating 6 - Okay. 9 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018

8/10 Good

Elma, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Stayed 6 nights in Nov 2018

8/10 Good

shah, india

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
All staff members are friendly.
Hotel very close to public transport, room was clean. I do recommended to everyone
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ratna Dewi

6/10 Okay

Charlene, Singapore

A short stay.
Value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Sanjeev, Goa, India

Liked: Staff & service, property conditions & facilities, room comfort
It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.