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The Merchant Hotel Lower East Side

4.0 star property

Photo gallery for The Merchant Hotel Lower East Side

Superior Single Room, City View | City view
Restaurant
Gym
Property grounds
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
The current price is AU$434
includes taxes & fees
10 May - 11 May

Explore the area

View map
139 Orchard Street, New York, NY, 10002
  • Place, Lower East Side Tenement Museum
    ‪3 min walk‬
  • Place, Manhattan Bridge
    ‪8 min walk‬
  • Place, New York University
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Single Room

City view

Standard Single Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Single Room

Signature Single Room

Signature Single Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Single Room, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Single Room, City View

7.2 out of 10
Good
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

Grand Room

Grand Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

New York

The Merchant Hotel Lower East Side puts you in the heart of New York, within a 20-minute stroll of popular places like New York University and Washington Square Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a water dispenser. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. .Within a 30-minute walk of this 4-property class Manhattan hotel, attractions include 5th Avenue and Brooklyn Bridge.

What's nearby

  • Lower East Side Tenement Museum - 3 min walk - 0.3 km
  • Katz's Delicatessen - 3 min walk - 0.3 km
  • Bowery Ballroom - 5 min walk - 0.5 km
  • Manhattan Bridge - 8 min walk - 0.7 km
  • New York University - 13 min walk - 1.1 km

Getting around

  • Delancey St. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Okiboru House of Tsukumen - ‬1 min walk
  • ‪Russ & Daughters Cafe - ‬1 min walk
  • ‪Pretty Ricky’s - ‬1 min walk
  • ‪Marshall Stack - ‬1 min walk

About this property

The Merchant Hotel Lower East Side

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly The Merchant Hotel Lower East Side also features a 24-hour fitness centre, coffee/tea in common area, and a lift.

This 4-star New York hotel is smoke free.

  • 98 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Built in 2025
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
The Merchant Hotel Lower East Side offers 98 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Travel cot

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • In-room roll-in shower
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 17 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 30.00 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

Are there any beaches close to The Merchant Hotel Lower East Side?

The closest beach to The Merchant Hotel Lower East Side is Coney Island Beach (16.6 km).

How much does it cost to stay at The Merchant Hotel Lower East Side?

As of 6 May 2026, prices found for a 1-night stay for 2 adults at The Merchant Hotel Lower East Side on 10 May 2026 start from AU$434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Merchant Hotel Lower East Side?

No, The Merchant Hotel Lower East Side does not offer an airport shuttle service.

Is there a bar or restaurant at The Merchant Hotel Lower East Side?

Yep, you can grab a meal at The Merchant Hotel Lower East Side's onsite restaurant.

What time are check-in & check-out at The Merchant Hotel Lower East Side?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Merchant Hotel Lower East Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 406 reviews
Rating 8 - Good. 53 out of 406 reviews
Rating 6 - Okay. 26 out of 406 reviews
Rating 4 - Poor. 12 out of 406 reviews
Rating 2 - Terrible. 12 out of 406 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Helene

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel confortable room
Stayed 3 nights in Jan 2026

10/10 Excellent

ricardo Justin

Stayed 1 night in Jan 2026

4/10 Poor

daniel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Shower was very dirty and our heat didn’t work
Stayed 1 night in Jan 2026

6/10 Okay

mary, River Forest

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel updated, restaurants and bars nice. First night, we had no heat and our room was 61 degrees. In the morning, we were moved to a new room, but no other compensation was offered. Staff was pleasant, but cant recommend the hotel.
Stayed 2 nights in Jan 2026

6/10 Okay

Christopher

Stayed 1 night in Jan 2026

2/10 Terrible

Vanessa

Liked: Cleanliness, staff & service
Disliked: Amenities
The room itself was comfortable, however we did not have any heat OR hot water. There weren’t any available rooms to be moved to, so The front desk sent up blankets. When we went to speak to someone in the morning, we we’re informed that they were having issues with the HVAC and saw some other people reporting the same issues.
Stayed 1 night in Jan 2026

6/10 Okay

Perry, Vancouver

Stayed 3 nights in Jan 2026

6/10 Okay

Tessa

Liked: Staff & service, amenities
Disliked: Cleanliness
The cleanliness of the room. The hotel was freezing throughout. The HVAC didn't seem to be working properly. The restaurant was amazing food but it wasn't comfortable due to it being freezing in the restaurant
Stayed 1 night in Jan 2026

4/10 Poor

Amos

Stayed 1 night in Jan 2026

10/10 Excellent

Yinka

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was ideal, near all the things we wanted to see." "Outstanding customer service; all employees were kind and accommodating." "Loved the delicious breakfast options and the cozy atmosphere.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and modern. The staff were very friendly. Their digital key card and digital check out was very convenient for us. Will definitely stay here again on our next visit to NYC!
Stayed 2 nights in Jan 2026

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was well designed, clean, and had a decent view as promised. The beds were also super comfy and they included two complimentary waters in the room which was a nice touch not everywhere offers. The staff was helpful. The only downside was that I’m guessing the heating system resets when the room is not in use and I’m guessing the room had been empty during the snow storm so our room was incredibly cold. We cranked up the heat and left for 8 hours and still when we got back it was super cold. Not fun after a long day. Not entirely the property’s fault and I appreciate the energy efficiency but felt like a bit of an oversight. They also operate on a keyless system where you use your phone to open the door. It timed out while we were out and we couldn’t get into our room at the end of the night (they were nice enough to offer us late check out for the trouble). Again, eco friendly but added an extra step to the stay. All the same good property and good location so would definitely stay again. Probably a great hotel for the summer where the design leading to less isolation would help in the NYC muggy heat.
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 2 nights in Jan 2026

10/10 Excellent

Liskula

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, and Lavender at the front desk was amazing…
Stayed 1 night in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. Sound travels
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Such a great experience. Nice room, great staff, awesome neighborhood.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, attentive, clean
Stayed 4 nights in Jan 2026

2/10 Terrible

Aaliyah

The digital key card had consistent issues. Got locked out of our room 3 times one at 12:30 in the morning which is extremely inconvenient. There was also issues with the heating and we stayed in the winter (It was 10 degrees) so our room was freezing the heat was completely off!!! Which is completely unsafe and uncomfortable in that kind of weather. If you want a stress free visit to NY do NOT book here. I also asked the front desk for the managers number after seeing reviews that other people had issues getting in contact with the hotel and no one had contact info for the manager. You’d think the staff should be able to contact the manager. I’m gonna continue to call the front desk even though they never answer in hopes of speaking with a manager about a refund. This hotel is poorly run. Unsatisfied with my stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Yes!
Stayed 1 night in Jan 2026

2/10 Terrible

Mark

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our toilet didn't flush, we noticed immediately after check-in. Went out to dinner and told the "front desk" (man with a laptop downstairs, I note this because it seemed no one worked at this hotel) the situation to which he told me he would handle. We returned from dinner and the toilet still didn't work. When I brought this to his attention he told me there was nothing he could do and no other rooms were available. This place is a joke, don't stay here.
Stayed 1 night in Dec 2025

2/10 Terrible

Jocelyn

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I don't review much, but this one deserved it. Pros: Some of the night staff were very kind and the rooms were attractive. Cons: 1) Location - this hotel seems to be on the edge of a gentrified area. There are some good restaurants, but I definitely did not feel safe walking at night. Also, it is located in the Lower East Side. Prepare for a 20-30 minute subway ride one-way or an expensive Uber ride to see any of the main tourist attractions. 2) Noise - there is quite a bit of street noise because of the local bars. During the day there was a lot of construction noise which was very loud. 3) Cleanliness- first day the room was great and very clean. Second day they didn't clean the room despite their policy and I had to request towels and.my trash removed. Third day, I specifically requested the room be serviced and they did, but sprayed some awful deoderizer all over the bedding, which was very strange. It was a horrid, super cheap-smelling musk scent. It was so strong that I asked late at night to change rooms. They had one other room and it had the same scent and all the pillows smelled like old hair. I also woke up with a breakout on my face which I haven't had in 20 years. So I checked out early. My guess is they have some excellent cleaning staff and some cleaning staff that clearly cut corners. 4) Management was not honest. They promised a refund for the one night that I checked out early for all the hassle, but it never showed up. I would just recommend another hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities
clean spacious room that was ready early. Firendly staff and great location
Stayed 1 night in Jan 2026

10/10 Excellent

Colleen

Stayed 2 nights in Dec 2025

4/10 Poor

CARL, NEW YORK

Stayed 9 nights in Dec 2025