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"Location and view were excellent, staff service was very poor. " More

By a verified traveller on Thu 28 Jul 2022

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Hotel Description

PUBLIC, an Ian Schrager hotel places you in the center of New York, within just a 15-minute stroll of popular places like New York University and 5th Avenue. Highlights at this hotel include 2 restaurants, 6 bars/lounges, and a nightclub.

The restaurant, Popular, serves Peruvian cuisine and is open for dinner. The Roof is the hotel's own rooftop bar. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

This 4-star Manhattan hotel is 2.7 km (1.7 mi) from One World Trade Center and 2.6 km (1.6 mi) from National September 11 Memorial.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$556* Per night/room 2 Oct. - 3 Oct.

Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse (2 or 3)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse (One)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

PUBLIC, an Ian Schrager hotel ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for PUBLIC, an Ian Schrager hotel

Everyone (1) Couples (2)
2 out of 5
Staff were pretty disorganised and unwelcoming. Arrived from Australia in the morning and after a 30 hr flight were not very accomodating. Room was clean but bathroom layout wasn’t great as water would build up from the shower constantly. Hard to get to the roof with specific dress codes, however they serve martini’s in plastic glasses. The hotel feels slightly confused - trying to provide a certain experience on a low budget. Something about it doesn’t quite work.

Posted by on 6 Aug. 2022

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Comment from Hotel Management

8 Aug. 2022 by PUBLIC Service Team

Thank you for bringing this to our attention, Natasha, and taking the time to share your experience. We take personal responsibility in taking care or you when you stay with us, we are so sorry to hear of this situation. All PUBLIC employees must participate in a rigorous training program and this kind of behavior is known to not be tolerated. We also thank you for your feedback when it comes to your ROOF experience. We understand your frustrations and will use this to try and do better. We do hope you'll give PUBLIC a second chance in the future.

3 out of 5
Location and view were excellent, staff service was very poor.

Posted by on 28 Jul. 2022

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Comment from Hotel Management

11 Aug. 2022 by PUBLIC Service Team

Thank you for taking the time to share your feedback Lachlan. We would love to learn a little more about your experience so we can try to help make this right. Please feel free to reach out to us directly through the messaging portal and we hope we can try to turn this around for you!

1 out of 5
Horrible hotel

Posted by on 26 Oct. 2021

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Comment from Hotel Management

30 Oct. 2021 by Kira Drumm

Hi Shane, we are so sorry to see you did not enjoy your stay with us. We wish we had more feedback so we can help! Please feel free to reach out to use directly. Kira Drumm Director of Service Excellence

About the PUBLIC, an Ian Schrager hotel

Location 215 Chrystie St, New York, NY 10002

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 6 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A 24-hour health club, a nightclub, and a rooftop terrace are also featured at the business-friendly PUBLIC, an Ian Schrager hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 6 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2017
  • Nightclub
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: New York 9th St. Station (1.9 km / 1.2 mi)
  • Metro station: 2 Av. Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

PUBLIC, an Ian Schrager hotel offers 367 air-conditioned accommodations with laptop-compatible safes and hair dryers. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Tempur-Pedic beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Popular - This restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Louis - Onsite coffee shop. Open daily.

Cantina - This seafood restaurant specializes in seafood. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Roof - Onsite rooftop bar. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Pets allowed in specific rooms only
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Health club access
  • Fitness center access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20.00 and USD 30.00 for adults, USD 20.00 and USD 30.00 for children (approximately)
  • Covered self parking fee: USD 40 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PUBLIC Ian Schrager hotel New York
  • PUBLIC Ian Schrager hotel
  • PUBLIC Ian Schrager New York
  • PUBLIC Ian Schrager
  • Public, An Ian Schrager
  • PUBLIC, an Ian Schrager hotel Hotel
  • PUBLIC, an Ian Schrager hotel New York
  • PUBLIC, an Ian Schrager hotel Hotel New York

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.