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The Roosevelt New Orleans, A Waldorf Astoria Hotel

5.0 star property
Luxury spa hotel, walk to Canal Street

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Photo gallery for The Roosevelt New Orleans, A Waldorf Astoria Hotel

Reception
Sports facility
Property entrance
Superior Room, 1 King Bed | Living area
4 restaurants, breakfast served
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar

Check out the area

Map
130 Roosevelt Way, New Orleans, LA, 70112
  • Popular LocationCanal Street1 min walk
  • Popular LocationBourbon Street4 min walk
  • Popular LocationMercedes-Benz Superdome13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Sofa bed
2 bedrooms
  • 56 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, 1 King Bed (Waldorf)

Suite, 1 King Bed (Waldorf) | Living area

Suite, 1 King Bed (Waldorf)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Sofa bed
  • 121 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential, One King Bed

Presidential, One King Bed | Living area

Presidential, One King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
  • 179 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Suite, One King Bed | Living area

Suite, One King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Sofa bed
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Sofa bed
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Premium bedding, down duvets, pillow-top beds, minibar

One King Bed, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Sofa bed
Pillow-top bed
Separate bedroom
  • 74 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Sofa bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

A luxury stay in New Orleans awaits you at The Roosevelt New Orleans, A Waldorf Astoria Hotel. Within steps you'll find Canal Street and Bourbon Street within a short 5-minute stroll. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Guerlain Spa can include prenatal massages, detox wraps and body wraps along with hydrotherapy and reflexology. The restaurant, Fountain Lounge, is open for breakfast, lunch and dinner. Sazerac Bar is the hotel's own cocktail bar, serving drinks along with brunch. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 59998 square feet (5574 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a short walk of this 5-property class New Orleans Central Business District hotel include Saenger Theatre and within a 15-minute walk you'll find Mercedes-Benz Superdome.

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 4 min walk
  • Mercedes-Benz Superdome - 13 min walk
  • Caesars New Orleans Casino - 15 min walk
  • National World War II Museum - 10 min drive

Getting around

  • Canal at Baronne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 23 min drive

Restaurants

  • IHOP - 3 min walk
  • Fiery Crab Seafood Res - 2 min walk
  • Gallier's Restaurant & Oyster Bar - 5 min walk
  • Deanie's Seafood Restaurant in the French Quarter - 4 min walk
  • Cajun Mikes Pub 'N Grubb - 3 min walk

About this property

The Roosevelt New Orleans, A Waldorf Astoria Hotel

Luxury spa hotel, walk to Canal Street
The Roosevelt New Orleans, A Waldorf Astoria Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 59998 square feet (5574 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Roosevelt New Orleans, A Waldorf Astoria Hotel. Parking is available for a fee. A complete renovation of The Roosevelt New Orleans, A Waldorf Astoria Hotel was completed in December 2019.

This 5-star New Orleans hotel is smoke free.

  • 504 guestrooms or units
  • 26 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 59998 sq ft of conference space
  • 5574 sq. m of conference space
  • Built in 1893
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Roosevelt New Orleans, A Waldorf Astoria Hotel offers 504 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels, first-run films and video game consoles. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2019.

Guerlain Spa has 10 treatment rooms. Services include facials, body wraps, detox wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 53 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 25 to 35 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Domenica
  • Fountain Lounge
  • Sazerac Bar
  • Teddys Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 59,998 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1893
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • First-run films
  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 175.00 per pet, per stay, plus a deposit of USD 175.00 per stay
  • Weight limit: 25 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 25 to 35 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Pet deposit: USD 175.00 per stay
  • Pet fee: USD 175.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Roosevelt
Roosevelt New Orleans
Roosevelt New Orleans Waldorf Astoria
Roosevelt New Orleans Waldorf Astoria Hotel
Roosevelt Waldorf Astoria
Roosevelt Waldorf Astoria Hotel
Roosevelt Waldorf Astoria Hotel New Orleans
Waldorf Astoria Hotel New Orleans
Waldorf Astoria New Orleans
The Roosevelt New Orleans A Waldorf Astoria Hotel
The Roosevelt New Orleans, A Waldorf Astoria Hotel Hotel
The Roosevelt New Orleans, A Waldorf Astoria Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

The Roosevelt New Orleans, A Waldorf Astoria Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at The Roosevelt New Orleans, A Waldorf Astoria Hotel on 16 June 2024 start from AU$270.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

Yep, The Roosevelt New Orleans, A Waldorf Astoria Hotel has valet parking with in/out privileges for USD 53 per night.

Is there a spa on site at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

Yep, Guerlain Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as prenatal massages.

Does The Roosevelt New Orleans, A Waldorf Astoria Hotel have a pool?

The Roosevelt New Orleans, A Waldorf Astoria Hotel has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

The Roosevelt New Orleans, A Waldorf Astoria Hotel features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Roosevelt New Orleans, A Waldorf Astoria Hotel a romantic place to stay?

Romance packages and 24-hour room service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Roosevelt New Orleans, A Waldorf Astoria Hotel.

Is The Roosevelt New Orleans, A Waldorf Astoria Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, it's no surprise that The Roosevelt New Orleans, A Waldorf Astoria Hotel is a hit with families.

Does The Roosevelt New Orleans, A Waldorf Astoria Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

No, The Roosevelt New Orleans, A Waldorf Astoria Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Roosevelt New Orleans, A Waldorf Astoria Hotel?

Furry friends are welcome at The Roosevelt New Orleans, A Waldorf Astoria Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 11 kg per pet.

The Roosevelt New Orleans, A Waldorf Astoria Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 757 out of 1004 reviews" "
Rating 8 - Good. 136 out of 1004 reviews" "
Rating 6 - Okay. 61 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magical stay!
We had an amazing stay for Marti Gras. The hotel is BEAUTIFUL! Very historic, well maintained. The room had 12 foot ceilings. Concierge services were outstanding. Don and Cody were wonderful with their recommendations for a swamp tour, ghost tour and where to watch the super bowl. Highly recommend.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, good food on site. Convenient to everything
Stayed 4 nights in Feb 2024

8/10 Good

Emily, Long Island City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DIFFICULT GETTING FRONT DESK TO ANSWER THE PHONES!!!
Stayed 9 nights in Feb 2024

10/10 Excellent

Jack Herald, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grand hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property!
Wonderful stay at the Roosevelt. The staff are so friendly and welcoming. Don the concierge knows the city like no one else and made sure we had a great time! Even though the city was packed for Mardi Gras the hotel bars and restaurants were perfect and the service was great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Allen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Cynthia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very disappointing
Excessive hold on my credit card - twice the amount of the rate. Manager was supposed to text me about the correction and never did, bu when I called the front desk back they "confirmed" the Hotel.com rate. Housekeeping is MUCH later in the day (5:30- 7:30) and never did a complete job. Plumbing was exposed in the wall of the shower. Dresser in the room is in disrepair with the drawers misaligned and hard to open. Bed was hard as a rock. These are just things you don't expect with a hotel charging almost $500.00/day. Told the front desk about all of these problem and nothing was addressed. A manager never talked to us. This is our 5th stay and most likely our last.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mandy, Beaumont

Beautiful lobby and spacious rooms. Very friendly staff. Would stay again. Great location.
Stayed 2 nights in Jan 2024

6/10 Okay

Victor, Eden Prairie

Liked: Cleanliness
Disliked: Property conditions & facilities
Went there the week of Christmas to New Year and apparently there’s a tradition in New Orleans to go visit the beautiful lights and decorations on the hotel lobby, what that translates to is 10 minutes to be able to be able to get from the corner to the hotel entrance, no one was there to help with the bags as they were dealing with the crowds, once in the lobby there’s a bunch of people standing around taking family pictures or waiting for their drinks from the bar carts all over the lobby. As I was finally able to get through the multitude and arrive to the lobby, the noise from the crowd was so loud neither the reception clerk nor I could hear each other very well even though we were yelling so it was one of those I think I know what you mean but not sure if you said that. This was a daily occurrence during that week, avoid the hotel during that time.
Stayed 7 nights in Dec 2023

10/10 Excellent

Kara

Stayed 2 nights in Jan 2024