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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour business centre

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
The current price is AU$232
includes taxes & fees
21 May - 22 May

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (French Quarter View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Canal Street View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

A luxury stay in the heart of New Orleans awaits you at Crowne Plaza New Orleans French Qtr - Astor by IHG. You'll be within steps of Canal Street and within a short 5-minute stroll of Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym and pool loungers. 32000 square feet (2973 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class French Quarter hotel include Caesars New Orleans Casino and Jackson Square.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km
  • Caesars Superdome - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with fitness centre and 24-hour business centre
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Conference rooms
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 3,887 reviews
The price is AU$250
includes taxes & fees
13 May - 14 May
Wyndham New Orleans - French Quarter

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

What is the cancellation policy at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on 21 May 2025 start from AU$192.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, Crowne Plaza New Orleans French Qtr - Astor by IHG has valet parking with in/out privileges for USD 49 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a pool?

Crowne Plaza New Orleans French Qtr - Astor by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Crowne Plaza New Orleans French Qtr - Astor by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG serve breakfast?

Yep, cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, only service animals are allowed.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1783 out of 4453 reviews
Rating 8 - Good. 1016 out of 4453 reviews
Rating 6 - Okay. 709 out of 4453 reviews
Rating 4 - Poor. 434 out of 4453 reviews
Rating 2 - Terrible. 511 out of 4453 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veery clean and quiet
Stayed 5 nights in Nov 2024

10/10 Excellent

Cleve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Whoops we overcharged you

The hotel itself was nice and the staff was friendly, a few weeks after my trip I noticed a charge for $106 on my credit card, but shouldn’t have been there from the Crowne Plaza. Prepaid reservation through Hotels.com and they still tried to charge me the room rate for one of the nights that I stayed there on my credit card. When I called the hotel, they offered no explanation or reason why this could’ve happened, but they did refund the money. I’ve had this happen to me at least 10 times at different hotels after pre-paying reservations through Hotels.com I’m starting to think that it is a standard business practice for these hotels to hope you will not notice that they charged you extra and just steal your money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert and Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Natali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great area to stay in absolutely loved it would stay there again for sure if I go back !
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha, Orlando

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the Breakfast at Bourbon House. The nice front desk
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Vernon

Stayed 1 night in Jan 2025

8/10 Good

Krustina

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Pik Shan

Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very understanding of last weekend bad experience and made up for it. Much better experience this time around. Hey, everyone has a bad day once n a while.
Stayed 1 night in Jan 2025

10/10 Excellent

Willie

Stayed 3 nights in Jan 2025

8/10 Good

Brittany

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Lee, Green Bay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Found a condom wrapper in our room. No hot water most days barely warm a couple of days. Went to pick up bags from bell hop and no one was around
Stayed 5 nights in Jan 2025

10/10 Excellent

Pik Shan

Stayed 1 night in Jan 2025

10/10 Excellent

CRAIG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely fantastic. The property could use a little TLC. Some new furniture, bathroom renovations and new carpet.
Stayed 4 nights in Jan 2025

6/10 Okay

Richard

I’ve been asked to review this hotel, but I never stayed there. My booking was canceled because the snowstorm in New Orleans meant my flights were canceled and I’m currently trying to get my money back. Yet the hotel continues to ask me if I enjoyed my stay and how much they’d enjoyed having me as a guest. I guess that means the Crowne Plaza New Orleans doesn’t actually pay much attention to its guests and does everything on remote, not even knowing or caring if you’ve been there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christy

Travelled with group
Liked: Cleanliness, staff & service
They need to work on plumbing. The shower was cold. Otherwise the staff was very helpful and the facility was clean
Stayed 5 nights in Jan 2025

6/10 Okay

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was awesome. One can travel by foot or street car anywhere. Restaurants are all over. For a big hotel it needs coffee or water on the lobby. The beds were outdated too. And ..a biggy was that there was a fire alarm go off twice! Evacuation was in order. Staff is really friendly and the fact that there is concierge service is a big plus. I appreciated the help there. Depending on the promotions or deals it may be a destination to repeat, but keep in mind it won't be my first option.
Stayed 3 nights in Nov 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best location for everything! Feels great with doormen outside the door! Always great service!
Stayed 1 night in Jan 2025

4/10 Poor

Deeraiya

Travelled with group
Disliked: Staff & service, property conditions & facilities
There were stains on our bedsheets when we arrived. They promptly fixed. We requested toothpaste and an extra towel 4 times and they never brought it.
Stayed 2 nights in Jan 2025