Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour business centre

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Meeting facility
Exterior
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
The current price is AU$196
includes taxes & fees
1 July - 2 July

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Room, 1 King Bed (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (French Quarter View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Canal Street View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Canal Street View, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

A luxury stay in the heart of New Orleans awaits you at Crowne Plaza New Orleans French Qtr - Astor by IHG. You'll be within steps of Canal Street and within a short 5-minute stroll of Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym and pool loungers. 32000 square feet (2973 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class French Quarter hotel include Caesars New Orleans Casino and Jackson Square.

What's nearby

  • Bourbon Street - 1 min walk - 0.0 km
  • Canal Street - 1 min walk - 0.0 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Jackson Square - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with fitness centre and 24-hour business centre
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Conference rooms
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

What is the cancellation policy at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on 1 July 2025 start from AU$153.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, Crowne Plaza New Orleans French Qtr - Astor by IHG has valet parking with in/out privileges for USD 49 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a pool?

Crowne Plaza New Orleans French Qtr - Astor by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Crowne Plaza New Orleans French Qtr - Astor by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG serve breakfast?

Yep, cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, only service animals are allowed.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1887 out of 4690 reviews
Rating 8 - Good. 1063 out of 4690 reviews
Rating 6 - Okay. 744 out of 4690 reviews
Rating 4 - Poor. 457 out of 4690 reviews
Rating 2 - Terrible. 539 out of 4690 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Amenities
The main entrance is on Canal. Canal has become much more seedy, especially at this intersection of Canal and Bourbon. The room was very dated, broken shower, toilet paper holder ripped off the wall. Too bad…
Stayed 3 nights in Mar 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Horace

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

La tasha

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

6/10 Okay

ursula

Travelled with family, Travelled with group
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Mardi Gras
Stayed 2 nights in Feb 2025

2/10 Terrible

Cristian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel during Mardi Gras weekend at the beginning of March, with my reservation made through Expedia. Over the past two weeks, I’ve been trying to get a refund, but I’ve been given the runaround in my double charges. Each time I call, I’m told someone will call me back or that they’ll leave a note for the front desk to escalate the issue. However, I keep getting sent directly to voicemail when I try to reach billing. Every time I’ve called, I’m told the manager isn’t available, which seems like a lie. I’ve checked my bank statement and noticed that while they issued a refund, they charged me again. No one is responding to my inquiries.
Stayed 3 nights in Feb 2025

2/10 Terrible

Dave

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is VERY DISHONEST THEY WILL KEEP YOUR CHARGE YOUR CREDIT CARD EVEN IF YOU LEAVE A CLEAN ROOM AND DONT DAMAGE ANYTHING VERY DISHONEST DO NOT GIVE THEM YOUR CREDIT CARD YOU WILL REGRET IT!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, Moscow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay when staying in the French Quarter. Right by Burbon St. and it was very quiet considering the hectic night life and noise that goes on right on Burbon Street. The staff was amazing and very helpful and it was an easy walk to any restaurant we wanted to go to. I will be staying here next time I am in New Orleans as well.
Stayed 5 nights in Mar 2025

6/10 Okay

Joachim

Stayed 3 nights in Mar 2025

10/10 Excellent

Devin

Stayed 3 nights in Mar 2025

10/10 Excellent

Dwayne

Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, right beside bourbon street.
Stayed 1 night in Mar 2025

4/10 Poor

Oleg, Tucson

Liked: Cleanliness, staff & service
Breakfast Buffett is the worst I’ve seen. Go have breakfast elsewhere
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown Plaza, was very convenient for walking and getting to the cruise terminal.
Stayed 2 nights in Mar 2025

4/10 Poor

Edwin

Travelled with group
Liked: Cleanliness, staff & service
No internet! I got a hold of staff twice to get it fixed and nothing happened...we had a bit of work to do and wasn't able to... big damper on our stay
Stayed 3 nights in Mar 2025

4/10 Poor

richard

Stayed 2 nights in Mar 2025

8/10 Good

Alina

Liked: Cleanliness, staff & service
Not super quiet, but had a great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing.
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon

Disliked: Staff & service
We were awakened tonight’s in a row with people fighting on our floor. One of them got physical. I tried to call the front desk and there was no answer.
Stayed 4 nights in Mar 2025

2/10 Terrible

R Shane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nothing overly unique about the property from a positive standpoint. I was very displease with several aspects of this visit. First, you need to be there an hour or two before the time you wanna check in, as the line for valet is long and slow We called the hotel and asked about parking options. The response was that we had to valet park. After waiting in the valet line for over an hour, the valet cam and told us and everyone else in line that we have to go self park. You can only imagine how angry many guests became at this point. So, I dropped my wife off so she could check us in while I parked several blocks away. The peep pls at the front desk were rude as could be, and because the reservation was in my name, they wouldn’t let her check in. They said I had to call them and add her to the reservation. Easy, except they refused to answer the phone. After several calls I gave up and was at the hotel so we could check in. Then, we get to the room. I paid for a room with a view. Evidently the view, is the tops of other buildings next to us instead of the view of the French quarter we were expecting. Needless to say, we will not book them again. The lack of care from the staff throughout was ridiculous!
Stayed 1 night in Mar 2025

6/10 Okay

Mindy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent but chaotic.

Overall, the stay was decent. I did have an issue with the parking. It seems chaotic and unorganized. Took a really long time to get our car out one of the times and traffic is so jammed pack right there in the front of the hotel where they have the valet. Also, when the cleaning lady came to clean our room, they failed to close the door all the way upon exiting, luckily no one entered our room and stole anything.
Stayed 2 nights in Mar 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Mar 2025

6/10 Okay

Marcus

Stayed 4 nights in Mar 2025