Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
Hotel with an outdoor pool, steps from Bourbon Street

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Ballroom
Point of interest
Check-in/check-out kiosk
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$212
includes taxes & fees
22 Jan - 23 Jan

Explore the area

View map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Hearing Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Alexa Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(95 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(146 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG places you in the centre of New Orleans, steps from Canal Street and within a short 5-minute stroll of Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym and pool loungers. 32000 square feet (2973 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class French Quarter hotel include Caesars New Orleans Casino and Jackson Square.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Jackson Square - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Krystal - ‬1 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Hotel with an outdoor pool, steps from Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Conference rooms
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

What is the cancellation policy at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on 22 Jan 2026 start from AU$168.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, Crowne Plaza New Orleans French Qtr - Astor by IHG has valet parking with in/out privileges for USD 49 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a pool?

Crowne Plaza New Orleans French Qtr - Astor by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Crowne Plaza New Orleans French Qtr - Astor by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG serve breakfast?

Yep, cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, only service animals are allowed.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2257 out of 5392 reviews
Rating 8 - Good. 1188 out of 5392 reviews
Rating 6 - Okay. 829 out of 5392 reviews
Rating 4 - Poor. 507 out of 5392 reviews
Rating 2 - Terrible. 611 out of 5392 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Pam

Travelled with group
Liked: Staff & service
Difficulty to get from elevators to room. Very loud. Bathroom tub very slippery. Would not stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was conveniently located to a lot of things
Stayed 3 nights in Oct 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures on hotels.com are nothing like the actual hotel. This is an embarrassment for Crowne Plaza - it’s run down and needs to be renovated. Our tub was leaking and rusty. The whole atmosphere is old and gross. The only nice part was the lobby. It took us an hour to get toilet paper from the front desk - we had no toilet paper and had to sit and wait. Service was awful and the room was awful. Would not stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tenesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location. Staff was friendly and we felt very safe with security around 24/7
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, loved restaurants attached to the hotel! Long check-in time, was only downfall.
Stayed 4 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2025

6/10 Okay

Kathy

Travelled with family
Liked: Property conditions & facilities
Staff was friendly Room bathroom could have been a bit cleaner. Hair in shower. Concierge was great. Thin walls; noisy
Stayed 5 nights in Oct 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff friendly
Stayed 4 nights in Oct 2025

6/10 Okay

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Where do i begin, front desk , the lobby folks were very friendly and kind check in n out was easy and quick. Lets get the room my door handle was loose, cracked walls the fridge was dirty the entry door dirty some small holes around the frames. The carpets in the hallway and the room dirt. The hallway paint chipping, the boraders cracked dirt. Overall a mess oh wait the toilet was sitting sooooo low if i had back snd knee problems i would've been trouble. Crowne Plaza used to my top hotel. I know haven't been here in 8 years but it needs major work.
Stayed 3 nights in Oct 2025

4/10 Poor

Latundra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people were very nice however, the check in was it as prompt. It should be for you to have to check in at four. I booked two rooms. Got one room after four and had to wait two hours for the other room for my kids when I got to the room. The bathroom sink was broke. The other room had a refrigerated in it. They had old food in it that once you opened the refrigerator, gave it the best amount it was leaking. This Hotel is in a great area, but need some upgrades.
Stayed 3 nights in Oct 2025

10/10 Excellent

leon m toles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room furnishings was dirty, outdated and shabby. The pool and surrounding area was filthy and outdated as well. Will never stay there again.
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and common areas were very clean. The staff was Amazing. Nikko, in particular, went way above and beyond. He is truly a great face of your hotel.
Stayed 5 nights in Oct 2025

2/10 Terrible

amy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience we yook cold showers everyday and thats not even the worse
Stayed 3 nights in Oct 2025

8/10 Good

Pamela D

Travelled with group
Liked: Cleanliness
Nice quick stay
Stayed 2 nights in Sep 2025

8/10 Good

Wade

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No restroom on lobby floor
Stayed 2 nights in Oct 2025

6/10 Okay

Kendall

Travelled with group
Liked: Staff & service
Disliked: Amenities
The staff were very helpful and kind. I will say it was extremely loud outside the hotel, often making it difficult to sleep until about 2am. If your room is facing Canal Street, be prepared to hear sounds from people outside well into the night. The pool/deck area is not as large as the photos led us to believe, so keep that in mind. Sheets and curtains did appear to have stains on them and worn. Still waiting for the $250 incidental fee to be refunded to my account however but will check back in a few days.
Stayed 4 nights in Oct 2025

2/10 Terrible

Lanya

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were friendly, the room was clean and what we needed. Only complaint was the noise from the quarter into the late hours which isn't really something the hotel can fix, and is just part of the experience
Stayed 5 nights in Oct 2025

8/10 Good

michael

Liked: Cleanliness, room comfort
awsome.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Hotel & staff were nice. Hotel was close to everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and clean. Every staff member that we had the pleasure to meet had the best customer service. We ate breakfast every morning, and let me tell you, it was amazing!
Stayed 2 nights in Oct 2025

2/10 Terrible

Kimberly

Stayed 1 night in Oct 2025

2/10 Terrible

Yolanda

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

PaviElle

Stayed 4 nights in Oct 2025