Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour business centre

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Exterior
Lobby
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
The current price is AU$226
includes taxes & fees
22 May - 23 May

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Room, 1 King Bed (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (French Quarter View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Canal Street View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Canal Street View, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

A luxury stay in the heart of New Orleans awaits you at Crowne Plaza New Orleans French Qtr - Astor by IHG. You'll be within steps of Canal Street and within a short 5-minute stroll of Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym and pool loungers. 32000 square feet (2973 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class French Quarter hotel include Caesars New Orleans Casino and Jackson Square.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km
  • Caesars Superdome - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with fitness centre and 24-hour business centre
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Conference rooms
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.57 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

What is the cancellation policy at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of 21 May 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on 22 May 2025 start from AU$183.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, Crowne Plaza New Orleans French Qtr - Astor by IHG has valet parking with in/out privileges for USD 49 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a pool?

Crowne Plaza New Orleans French Qtr - Astor by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Crowne Plaza New Orleans French Qtr - Astor by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG serve breakfast?

Yep, cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, only service animals are allowed.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1852 out of 4601 reviews
Rating 8 - Good. 1049 out of 4601 reviews
Rating 6 - Okay. 730 out of 4601 reviews
Rating 4 - Poor. 445 out of 4601 reviews
Rating 2 - Terrible. 525 out of 4601 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bridget

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Justin, Granada Hills

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom was not cleaned. Still had trash in the trash bin. Floors were stinky.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2025

10/10 Excellent

Krista, fort walton beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Travelled with family
Disliked: Amenities, property conditions & facilities
Our first room was horrible! We spent the night in a room that had paper on the floor for painting all down the hall, didn’t have warm water and ants all in our bed. The staff changed our room after my husband had to show a scene
Stayed 2 nights in Dec 2024

6/10 Okay

Giorgia, New Braunfels

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Editha

Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Property conditions & facilities, room comfort

Street of horrors.

Adequate hotel. Good for an overnight, great location and good value. Parking valet is ia nightmare. valets have no idea of costs, service and are happy to leave you waiting forever on the street. I would seek another hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to Bourbon Street
Stayed 3 nights in Feb 2025

10/10 Excellent

Robin

Stayed 1 night in Feb 2025

10/10 Excellent

Domonique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

George

Stayed 3 nights in Feb 2025

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!

Super clean rooms, excellent water pressure, thoughtful staff, excellent security, comfy beds!
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay walking distance to French quarter market
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

great!
Stayed 3 nights in Nov 2024

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bed was extremely hard didn’t sleep at all
Stayed 1 night in Feb 2025

4/10 Poor

Samir

Travelled with group
Disliked: Property conditions & facilities
Upon checking in, the receptionist was unfriendly. The room was never cleaned, trash emptied, and beds were never made during the stay. The faucet in the bathroom was leaky.
Stayed 2 nights in Feb 2025

2/10 Terrible

Tyrone

Stayed 2 nights in Feb 2025

6/10 Okay

Aaron Brown, Sylmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was decent overall. Location is perfect for enjoying the French quarter without dealing with the traffic. Staff was friendly. The room was clean and cozy but not what I expected. I paid extra for a view and the view I received was of the roof of the lobby (Stayed in rm. 6614). The bed was rock hard which was only tolerable because l can sleep anywhere. The heater didn't work. Even on 80⁰ it blew cool air. Ihad to plug up the hair dryer and aim it at the bed which was hilarious. The toilet would not fill with water after each flush, so i had to hold the float down each time. In all fairness to the property, I didn't complain about anything to the front desk because I'm pretty easy going. However, just want to share my experience.
Stayed 2 nights in Feb 2025

6/10 Okay

Tunde

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It took me almost an hour from the time I pulled up to the hotel to when I got checked in.
Stayed 1 night in Feb 2025

2/10 Terrible

rodney

Travelled with family
Disliked: Staff & service, room comfort
I called the desk for early check-in and they stayed we have aroom available. I get there but no room was available. So I waited for check-in time which was 4pm and my room still wasn't ready. So as I was about to leave the hotel the receptionist stopped me and checked me in after 5:30pm. I will not use this hotel again. I was charged full price but if I stayed pass check out time would I be charged extra?
Stayed 1 night in Feb 2025