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Portola Hotel & Spa at Monterey Bay

4.0 star property

Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Creator video
Building design
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
The current price is AU$335
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Two Portola Plaza, Monterey, CA, 93940
  • Place, Monterey Convention Center
    ‪1 min walk‬
  • Place, Fisherman's Wharf
    ‪3 min walk‬
  • Place, Golden State Theatre
    ‪3 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(245 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(132 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

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About the area

Monterey

Portola Hotel & Spa at Monterey Bay places you in the centre of Monterey, connected to the convention centre and within just a 15-minute stroll of popular places like Fisherman's Wharf and Cannery Row. Highlights at this resort include 2 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, Jacks Monterey, is open for breakfast and dinner. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to bike hire. Additionally, you'll find Wi-Fi in public areas, spa services and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown Monterey resort include Monterey Bay and Monterey Bay Aquarium.
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 km
  • Fisherman's Wharf - 3 min walk - 0.3 km
  • Golden State Theatre - 3 min walk - 0.3 km
  • Dennis the Menace Playground - 11 min walk - 1.0 km
  • Cannery Row - 14 min walk - 1.3 km

Getting around

  • Monterey Station - 9 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive

Restaurants

  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Captain + Stoker - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Spa services, a terrace, and a vending machine are also featured at the business-friendly Portola Hotel & Spa at Monterey Bay. Parking is available for a fee.

This 4-star Monterey resort is smoke free.

  • 379 guestrooms or units
  • 7 levels
  • 9 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has couples treatment room(s). Services include massages.

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Exterior
Hyatt Regency Monterey Hotel & Spa
  • Pool
  • Spa pool
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, 1,548 reviews
The price is AU$377
includes taxes & fees
1 Apr - 2 Apr
Hyatt Regency Monterey Hotel & Spa

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.18 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self-parking fee: USD 29.04 per night (in/out privileges)
  • Valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

What is the cancellation policy at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of 5 Mar 2026, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on 15 Mar 2026 start from AU$335, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Portola Hotel & Spa at Monterey Bay?

Yep, Portola Hotel & Spa at Monterey Bay has a secured self car park with in/out privileges for USD 29.04 per night. A self car park is also available, for a fee.

Are there any beaches close to Portola Hotel & Spa at Monterey Bay?

Yep, Portola Hotel & Spa at Monterey Bay is a short 9-minute walk from Monterey State Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Portola Hotel & Spa at Monterey Bay?

Yep, there is an onsite spa at Portola Hotel & Spa at Monterey Bay. You'll enjoy services like massages.

Does Portola Hotel & Spa at Monterey Bay have a pool?

Portola Hotel & Spa at Monterey Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Portola Hotel & Spa at Monterey Bay a romantic place to stay?

Couples spa treatments and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Portola Hotel & Spa at Monterey Bay.

Is Portola Hotel & Spa at Monterey Bay family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Portola Hotel & Spa at Monterey Bay is a hit with families.

Does Portola Hotel & Spa at Monterey Bay serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Portola Hotel & Spa at Monterey Bay?

No, Portola Hotel & Spa at Monterey Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Portola Hotel & Spa at Monterey Bay?

Yep, you can grab a meal at Portola Hotel & Spa at Monterey Bay's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Portola Hotel & Spa at Monterey Bay?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Portola Hotel & Spa at Monterey Bay?

Furry friends are welcome at Portola Hotel & Spa at Monterey Bay, with food and water bowls on offer.

Is there a golf course on site at Portola Hotel & Spa at Monterey Bay?

There isn't one on site, but Monterey Pines Golf Club is a short 2-minute walk away.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2068 out of 2985 reviews
Rating 8 - Good. 541 out of 2985 reviews
Rating 6 - Okay. 233 out of 2985 reviews
Rating 4 - Poor. 70 out of 2985 reviews
Rating 2 - Terrible. 73 out of 2985 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, warm, staff was helpful.
Stayed 1 night in Nov 2025

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Shower is not very good, it's not adjustable. Room 480.
Stayed 1 night in Nov 2025

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our check in was quick and we were upgraded to a larger room. The guy who helped was amazing and productive
Stayed 2 nights in Dec 2025

10/10 Excellent

Mario

Stayed 1 night in Nov 2025

2/10 Terrible

Mahafarid

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants and ease to the wharf , except the breakfast was not free. It cost $61.73
Stayed 2 nights in Nov 2025

8/10 Good

Sucha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great, overall it was a perfect stay. However, I do want to point out one issue: we went to have breakfast at Jack’s Monterey with our 7-month-old infant and brought her purée. The manager told us that outside food wasn’t allowed. This was quite surprising and honestly felt unreasonable given it was baby food.
Stayed 1 night in Nov 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
4/5 on property due to ants crawling inside the room. Do not leave your dog’s bowl overnight. Overall, this hotel has a great location, clean, lots of dining options, staff are friendly.

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 1 night in Nov 2025

10/10 Excellent

Hellen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room great customer service. Lelani was great at check in
Stayed 1 night in Nov 2025

6/10 Okay

Charles, Torrance

Portola Hotel is overrated and overpriced. It’s a nice, medium condition hotel with average amenities that thinks it’s a world class accommodation and charges it’s guests for everything it can think of.
Stayed 2 nights in Nov 2025

10/10 Excellent

Isaac

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Paola

Stayed 1 night in Nov 2025

8/10 Good

Jonathon

Stayed 1 night in Nov 2025

6/10 Okay

Brenda

Travelled with family and small children
Room was in good condition. Although it was quite far of a walk from the elevator to our room especially with a toddler. Did not have much interaction with the staff. Was a little noisy from our doors closing and older children running through the hallway.
Stayed 1 night in Nov 2025

10/10 Excellent

Toshimichi

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Maying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've ever stay in.
Stayed 1 night in Nov 2025

10/10 Excellent

Adan Morales

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, great view of the pier and great customer service from the front desk. This is my go to hotel when I go to Monterey.
Stayed 2 nights in Nov 2025

10/10 Excellent

tina

Stayed 2 nights in Nov 2025