See all properties
Save

Hotel Figueroa, an Unbound Collection by Hyatt

4.5 star property
Art Deco hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hotel Figueroa, an Unbound Collection by Hyatt

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property preview
Lobby
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
The current price is AU$296
includes taxes & fees
3 Dec - 4 Dec

Explore the area

View map
939 S Figueroa St, Los Angeles, CA, 90015
  • Place, L.A. Live
    ‪2 min walk‬
  • Place, Crypto.com Arena
    ‪5 min walk‬
  • Place, Los Angeles Convention Center
    ‪7 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, in-room safe, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Egyptian cotton sheets, in-room safe, laptop workspace

Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, in-room safe, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, in-room safe, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Casa)

Suite, 1 King Bed (Casa)

Suite, 1 King Bed (Casa)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Casablanca)

Suite (Casablanca)

Suite (Casablanca)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Figueroa)

Suite (Figueroa)

Suite (Figueroa)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Lobby lounge

Residence Inn Los Angeles L.A. LIVE

Downtown Los Angeles
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,006 reviews
The price is AU$353
includes taxes & fees
14 Dec - 15 Dec
Residence Inn Los Angeles L.A. LIVE

About the area

Los Angeles

A luxury stay in the heart of Los Angeles awaits you at Hotel Figueroa, an Unbound Collection by Hyatt. You'll be within steps of Grammy Museum and within a short 5-minute stroll of Crypto.com Arena. Highlights at this Art Deco hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .Bar Magnolia is the hotel's own lobby lounge. Enjoy the 24-hour gym and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Downtown Los Angeles hotel include Los Angeles Convention Center and The Broad is within 30 minutes.

What's nearby

  • L.A. Live - 2 min walk - 0.2 km
  • Grammy Museum - 2 min walk - 0.2 km
  • Peacock Theater - 3 min walk - 0.3 km
  • Crypto.com Arena - 5 min walk - 0.5 km
  • Los Angeles Convention Center - 7 min walk - 0.6 km

Getting around

  • Los Angeles Cal State Station - 9 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Los Angeles Intl. (LAX) - 19 min drive

Restaurants

  • ‪Yard House - ‬3 min walk
  • ‪Fixins Soul Kitchen - ‬3 min walk
  • ‪Cafe Fig - ‬1 min walk
  • ‪Caña Rum Bar - ‬3 min walk
  • ‪Sol Agave - ‬2 min walk

About this property

Hotel Figueroa, an Unbound Collection by Hyatt

Art Deco hotel with bars/lounges and 24-hour fitness centre
Hotel Figueroa, an Unbound Collection by Hyatt offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Figueroa, an Unbound Collection by Hyatt. For a fee, parking is available.

This Art Deco Los Angeles hotel is smoke free.

  • 268 guestrooms or units
  • 13 levels
  • 3 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 1925
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar by the pool
  • Dining venue
Hotel Figueroa, an Unbound Collection by Hyatt offers 268 accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets. Televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Front of property
E-Central Downtown Los Angeles Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,608 reviews
E-Central Downtown Los Angeles Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered valet parking on site (USD 68.04 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Magnolia
  • Cafe Fig
  • La Casita

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • 3 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1925
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 39.97 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68.04 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Figueroa Downtown Los Angeles
Figueroa Downtown Los Angeles
Hotel Figueroa Downtown Los Angeles Los Angeles
Hotel Figueroa
Figueroa Downtown Los Angeles
Figueroa
Hotel Hotel Figueroa Downtown Los Angeles Los Angeles
Los Angeles Hotel Figueroa Downtown Los Angeles Hotel
Hotel Hotel Figueroa Downtown Los Angeles
Hotel Figueroa
Figueroa Downtown Los Angeles
Figueroa
Hotel Hotel Figueroa Downtown Los Angeles Los Angeles
Los Angeles Hotel Figueroa Downtown Los Angeles Hotel
Hotel Hotel Figueroa Downtown Los Angeles
Hotel Figueroa
Figueroa Downtown Los Angeles
Figueroa
Hotel Hotel Figueroa Downtown Los Angeles Los Angeles
Los Angeles Hotel Figueroa Downtown Los Angeles Hotel
Hotel Hotel Figueroa Downtown Los Angeles

Frequently asked questions

What is the cancellation policy at Hotel Figueroa, an Unbound Collection by Hyatt?

Hotel Figueroa, an Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Figueroa, an Unbound Collection by Hyatt?

As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Figueroa, an Unbound Collection by Hyatt on 3 Dec 2025 start from AU$235.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Figueroa, an Unbound Collection by Hyatt?

Yep, Hotel Figueroa, an Unbound Collection by Hyatt has secured uncovered valet parking with in/out privileges for USD 68.04 per day.

Are there any beaches close to Hotel Figueroa, an Unbound Collection by Hyatt?

The closest beach to Hotel Figueroa, an Unbound Collection by Hyatt is Venice Beach (20.5 km).

Does Hotel Figueroa, an Unbound Collection by Hyatt have a pool?

Yep, and guests love it! Hotel Figueroa, an Unbound Collection by Hyatt has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Is Hotel Figueroa, an Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Figueroa, an Unbound Collection by Hyatt is a hit with families.

Does Hotel Figueroa, an Unbound Collection by Hyatt serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Hotel Figueroa, an Unbound Collection by Hyatt?

No, Hotel Figueroa, an Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Figueroa, an Unbound Collection by Hyatt?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hotel Figueroa, an Unbound Collection by Hyatt?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Figueroa, an Unbound Collection by Hyatt?

Cats and dogs are welcome at Hotel Figueroa, an Unbound Collection by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Hotel Figueroa, an Unbound Collection by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 767 out of 1118 reviews
Rating 8 - Good. 198 out of 1118 reviews
Rating 6 - Okay. 89 out of 1118 reviews
Rating 4 - Poor. 31 out of 1118 reviews
Rating 2 - Terrible. 33 out of 1118 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for a Fun weekend with my girlfriend and
Stayed 1 night in Aug 2025

10/10 Excellent

Liana

Stayed 1 night in Aug 2025

6/10 Okay

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in an area of town that needs more attention if it's going to host visitors.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel

The only thing they should change is the bed platform. We were constantly bashing our legs on the wood or plastic thing the mattresses were in. Need to fix this. Otherwise, everything was nice. Small room but who cares? Nice, clean and very adequate. Even a espresso machine in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Ananda T

Stayed 1 night in Jul 2025

6/10 Okay

Cameron

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great ambiance, food and drinks ! Friendly staff. Perfect spot for Games at Crypto Center.
Morning view
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding! Beautiful historic property, great location, excellent dining options onsite and nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis, North Royalton

Stayed 4 nights in Aug 2025

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Calm and comfortable vibes
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristy, Rockwall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenience to all LA areas
Stayed 3 nights in Aug 2025

10/10 Excellent

Kellyn

Liked: Amenities
Very nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Really accommodating staff in a cute boutique hotel. Especially if you have a student at the University of Southern California. Great proximity.
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Travelled with family
$60 per night for valet parking $35 per day for extra DESTINATION FEE?? RIP off for wi-Fi and 2 bottles of water in room and coffee- always included in previous hotels I have visited
Stayed 10 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with family

One of our favorite spots is slipping a bit

We love this place (my family and I ) and are regulars at this point whenever we visit LA, but there’s some ongoing things I noticed that I would change. 1: closing the pool at 7 or 8pm is a bummer —it’s really fun to night swim, it doesn’t have to be open for all night parties but 10pm seems reasonable and it’s what a lot of hotels do. Also, last call at the bar was 10p, maybe 11 or midnight would be better. There’s a boutique party vibe to this place but the party was ending quickly this time. 2: There are clearly always children here so a kids menu would be great, PLEASE!-so much less food waste that way! 3: I saw a lot of signs of the hotel slipping—black tape holding our window shut, our tv did not work, their “custom” box water replaced with plastic bottles midway through stay, shorter hours in the restaurants or restaurants not open at all. It’s good deal for what it is but always has been, and these signs are only recent. The exorbitant “resort fee” should cover things like this. I hope you’re doing okay hotel fig, we love you but the changes I noticed have me a little hesitant about returning again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jean

Liked: Staff & service, amenities, property conditions & facilities
Always stay here when attendeding any events in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely nice and efficient
Stayed 5 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I would have given this five stars but for two issues. One, know that your room might be very small. The building is old and has so much charm and beauty! But the tradeoff for that in our room was that the frosted glass door for the bathroom was right at the foot of the bed. So when it was dark and one person turned on the light in the bathroom, the light was right in the other person's face in the bed, even though the door was closed. Second, we were quite disappointed that on night one, our bedding felt cold and damp, like it had come out of a dryer too soon. We checked in very late at night and were just too tired to complain and wait for this to be fixed, so we slept in a damp, cold bed that night (night two was perfectly comfortable). I didn't say anything until checkout and received only an apology (I did not ask for more). But everything else about my experience here tells me they would have jumped to fix it if I had spoken up sooner. Overall, I would stay here again. We also enjoyed Cafe Fig in the hotel. I have also stayed at another nearby hotel with comparable pricing, and the staff at Cafe Fig was noticably more warm and approachable.
Stayed 2 nights in Aug 2025

8/10 Good

Beth, San Rafael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from many convention areas. Lots of dining options and a small shopping location just about 8 minutes walk. Staff are very friendly and helpful.
Stayed 4 nights in Aug 2025

6/10 Okay

Jane

Travelled with group
Liked: Cleanliness, staff & service, room comfort

What I think of the hotel

A couple of things—first I have not received my hotel receipt for our two day stay. You said it would be emailed—where is it?? As an artist I criticize the hanging of the paintings in the lobby—they need to be lowered. The quality of the tissue you provide in rooms needs improvement. Perhaps you can figure out a way to make the swimming pool more accessible. Four feet at the shallow end is too high for small children and the elderly. You should add some desserts on your restaurant menu. Jane
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025