See all properties
Save

W Los Angeles - West Beverly Hills

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for W Los Angeles - West Beverly Hills

Relax by the pool under a shaded pergola, surrounded by lounge chairs and umbrellas.
Welcome to the hotel, where lush surroundings and elegant entranceways set the tone for a relaxing stay.
Relax by the pool surrounded by lush greenery and comfortable lounge seating.
Relax in this inviting living space with a large L-shaped sofa and three coffee tables.
Relax in the lounge area with a cushioned bench and round table, surrounded by a unique ceiling design and a fully stocked bar.

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Laundry
The current price is AU$444
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
930 Hilgard Avenue, Los Angeles, CA, 90024
  • University of California, Los Angeles
    ‪2 min walk‬
  • Ronald Reagan UCLA Medical Center
    ‪8 min walk‬
  • Rodeo Drive
    ‪5 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪15 min drive‬

Room options

View all photos for Marvelous Suite, Suite, 1 Bedroom, Non Smoking

Marvelous Suite, Suite, 1 Bedroom, Non Smoking

Marvelous Suite, Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 111 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Suite, Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Spectacular Suite, Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Corner

42-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 Bedroom, Non Smoking, Corner

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Suite, Suite, 2 Bedrooms, Non Smoking

Fabulous Suite, Suite, 2 Bedrooms, Non Smoking

Fabulous Suite, Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Suite, Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Spectacular Suite, Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spectacular Suite, Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Spectacular Suite, Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Enjoy a comfortable stay in this well-appointed room featuring a large bed, flat-screen TV, and desk with computer.

Hotel Maya

Long Beach
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,741 reviews
The price is AU$273
includes taxes & fees
1 Sept - 2 Sept
Hotel Maya

About the area

Los Angeles

A luxury stay in Los Angeles awaits you at W Los Angeles - West Beverly Hills. You'll be 0.2 km (0.1 mi) from University of California, Los Angeles and 2.7 km (1.7 mi) from Westfield Century City. Highlights at this hotel include an outdoor swimming pool, a 24-hour gym and a poolside bar. .Enjoy the gym, pool cabanas and pool loungers. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4.5-property class Westwood hotel include Rodeo Drive and Getty Center.

What's nearby

  • University of California, Los Angeles - 2 min walk - 0.2 km
  • Ronald Reagan UCLA Medical Center - 8 min walk - 0.7 km
  • Westfield Century City - 3 min drive - 2.3 km
  • Getty Center - 5 min drive - 6.3 km
  • Rodeo Drive - 5 min drive - 4.5 km

Getting around

  • Expo/SepulvedStation - 5 min drive
  • Van Nuys Station - 17 min drive
  • Los Angeles Intl. (LAX) - 43 min drive

Restaurants

  • ‪Cork And Tap Beer And Wine Bar - ‬4 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Bluestone Lane Westwood Coffee Shop - ‬6 min walk
  • ‪Espresso Profeta - ‬7 min walk
  • ‪Ministry of Coffee - ‬6 min walk

About this property

W Los Angeles - West Beverly Hills

Luxury hotel with 24-hour fitness centre and 24-hour front desk
W Los Angeles - West Beverly Hills offers its guests an outdoor pool and a 24-hour fitness centre. You can enjoy a drink at the pool bar. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury W Los Angeles - West Beverly Hills. For a fee, parking is available.

This 4.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 297 guestrooms or units
  • 16 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1969
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
W Los Angeles - West Beverly Hills offers 297 accommodations with DVD players and minibars. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Guests can relax in a comfortable seating area with a sofa and chairs, surrounded by a warm atmosphere.

Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,001 reviews
The price is AU$393
includes taxes & fees
1 Sept - 2 Sept
Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to August 31 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per day, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Refrigerator fee: USD 25.00 per night
  • In-room microwave fee: USD 25.00 per night
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Hotel Los Angeles Westwood
W Los Angeles Westwood
w Hotel Los Angeles
w Hotels Los Angeles
w Los Angeles - Westwood Hotel Los Angeles
W Los Angeles West Beverly Hills Hotel
W Los Angeles West Beverly Hills
Beverly Hills Hotel
W Los Angeles - West Beverly Hills Hotel
W Los Angeles - West Beverly Hills Los Angeles
W Los Angeles - West Beverly Hills Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at W Los Angeles - West Beverly Hills?

W Los Angeles - West Beverly Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Los Angeles - West Beverly Hills?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at W Los Angeles - West Beverly Hills on 31 Aug 2025 start from AU$443.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Los Angeles - West Beverly Hills?

Yep, W Los Angeles - West Beverly Hills has valet parking with in/out privileges for USD 65 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to W Los Angeles - West Beverly Hills?

The closest beach to W Los Angeles - West Beverly Hills is Santa Monica Beach (7.9 km).

Does W Los Angeles - West Beverly Hills have a pool?

W Los Angeles - West Beverly Hills has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Is W Los Angeles - West Beverly Hills family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Los Angeles - West Beverly Hills is a hit with families.

Does W Los Angeles - West Beverly Hills serve breakfast?

Please note that breakfast will unavailable between July 1 2025 and August 31 2025 (subject to change).

Is there a free airport shuttle available at W Los Angeles - West Beverly Hills?

No, W Los Angeles - West Beverly Hills does not offer an airport shuttle service.

What time are check-in & check-out at W Los Angeles - West Beverly Hills?

Check-in begins at 3:00 PM. Check-out time is noon.

W Los Angeles - West Beverly Hills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 943 reviews
Rating 8 - Good. 232 out of 943 reviews
Rating 6 - Okay. 118 out of 943 reviews
Rating 4 - Poor. 64 out of 943 reviews
Rating 2 - Terrible. 46 out of 943 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mariano, Miami

Stayed 2 nights in Apr 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member is friendly and kind! They go above and beyond to make us feel welcome.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and personnel
Stayed 1 night in Apr 2025

10/10 Excellent

Alleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, knowledgeable security, amazing food! I had a wonderful experience overall!
Stayed 4 nights in Apr 2025

6/10 Okay

Douglas

construction and ridiculously expensive restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Stayed 7 nights in Apr 2025

6/10 Okay

Gavin

Liked: Cleanliness, staff & service
The lobby of the hotel was nice, with good decor, art, and had a restaurant. I booked a studio king bedroom. It was a large room but very basic. The room is in need of an upgrade. Old tub and shower combo and sink had no room for toiletries. I was on the 5th floor and the noise of music was non-stop all night. I believe from the hotel itself. Luckily my wife and I had ear plugs as we needed them both nights we stayed.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, easy checkin, great room, and the best pillows
Stayed 1 night in Apr 2025

10/10 Excellent

Belinda

Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved the property. Super close to UCLA med school.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Every single staff member is so polite, helpful, and friendly. Every. single. One.
Stayed 3 nights in Mar 2025

8/10 Good

Yusong

Stayed 4 nights in Mar 2025

10/10 Excellent

jason

Stayed 6 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very lovely stay

Really lovely staff and great rooms. Will stay again for sure
Stayed 1 night in Mar 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant, helpful and attentive. Kudos particularly to the valets who were all very hard working.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and location are pluses.
Stayed 6 nights in Mar 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Stayed 4 nights in Mar 2025

10/10 Excellent

Maxx

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really great hotel and prime location if you’re visiting UCLA, or want to be slightly outside Beverly Hills. Rooms are spacious and clean, and the vibe around the pool area is great. The food options at the hotel are okay, and the room’s ventilation dried the air slightly. Outside of that, it’s a solid option, with plenty to do around.
Stayed 3 nights in Feb 2025

6/10 Okay

Courtenay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing stay for what you pay. I called ahead to book an extra bed/cot because we were 3 people staying in the suite. When we arrived, there was no extra bed. We decided to share beds instead. I received a charge per night for the bed that never arrived. They remembered to charge me for the service, but they did not remember to actually provide the service. I did not realize until I got home because the invoice they emailed me the morning of checkout said zero charges so I used the express checkout. When I arrived home, I saw I had a charge on my card and a new invoice. The room was cold. We tried to change the thermostat and it didn’t make the suite any warmer. There were 2 robes and 2 water bottles for 3 in the room (yes, we indicated there would be 3 guests when we booked) and only 1 of the 2 beds had a duvet. Service in the lounge was so slow we went to the poolside restaurant to get some food. The server told us they didn’t have a busser and they were slammed and that we could get food in the lounge. She said “I won’t hate you if you sit here”. So back to the lounge we went. We waited quite a while for service and when the bartender came to drop off menus she asked if we were ready to order. You just dropped off the menus so how would we know what we want yet? The staff fixed the charges and brought up the extra blanket and robe we needed after I called, but I would expect these things to be taken care of for the price and reputation of this hotel chain.
Stayed 3 nights in Feb 2025

10/10 Excellent

DAEHYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025