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Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG

4.0 star property
Family-friendly hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG

Exterior
Meeting facility
Exterior
1 bedroom, Frette Italian sheets, premium bedding, down duvets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$436
includes taxes & fees
10 May - 11 May

Explore the area

Map
10740 Wilshire Blvd, Los Angeles, CA, 90024
  • Westwood Village
    ‪7 min walk‬
  • University of California, Los Angeles
    ‪8 min walk‬
  • Ronald Reagan UCLA Medical Center
    ‪19 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 2 Double Beds (Beverly Hills View)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Double Beds (Beverly Hills View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area, Skyline View)

View from room

Suite, 1 Bedroom (Living Area, Skyline View)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Tub, Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Mobility Accessible (Communications, Tub, Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Skyline View)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Double Beds (Skyline View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 33.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Beverly Hills View)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom (Beverly Hills View)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

View from room

Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beverly Hills View)

View from room

Room, 1 King Bed (Beverly Hills View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

Room, 1 King Bed (Skyline View) | View from room

Room, 1 King Bed (Skyline View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room (Essential)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Beverly Wilshire - Beverly Hills, A Four Seasons Hotel

Beverly Hills
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  • Pet-friendly
4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$1,723
includes taxes & fees
30 Apr - 1 May
Beverly Wilshire - Beverly Hills, A Four Seasons Hotel

About the area

Los Angeles

A family-friendly stay in Los Angeles awaits you at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG. Within just a 10-minute stroll, you'll find Hammer Museum and Westwood Village. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Double Take, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Other amenities include a gym, a free manager's reception and Wi-Fi in public areas. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Westwood hotel include University of California, Los Angeles and Ronald Reagan UCLA Medical Center.

What's nearby

  • Westwood Village - 7 min walk - 0.7 km
  • University of California, Los Angeles - 8 min walk - 0.8 km
  • Ronald Reagan UCLA Medical Center - 19 min walk - 1.6 km
  • Westfield Century City - 3 min drive - 2.7 km
  • Rodeo Drive - 4 min drive - 3.8 km

Getting around

  • Expo/SepulvedStation - 5 min drive
  • Van Nuys Station - 17 min drive
  • Los Angeles Intl. (LAX) - 41 min drive

Restaurants

  • ‪Cork And Tap Beer And Wine Bar - ‬12 min walk
  • ‪Double Take - ‬1 min walk
  • ‪Espresso Profeta - ‬9 min walk
  • ‪Ministry of Coffee - ‬10 min walk
  • ‪The Boiling Crab - ‬10 min walk

About this property

Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG

Family-friendly hotel with 24-hour fitness centre and 24-hour business centre
Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG. Parking is available for a fee.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 264 guestrooms or units
  • 19 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG offers 264 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down duvets and premium bedding. 50-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transport

  • Covered parking on site (USD 52.80 per night)
  • Covered valet parking on site (USD 74.80 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Double Take

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 17.15 per accommodation, per night
  • Resort fee: USD 40.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self-parking fee: USD 52.80 per night
  • Valet parking fee: USD 74.80 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Los Angeles Westwood
Hotel Palomar Los Angeles Westwood
Los Angeles Westwood Hotel
Palomar Hotel
Palomar Hotel Los Angeles Westwood
Palomar Los Angeles Westwood
Palomar Los Angeles Westwood Hotel
Kimpton Los Angeles
Los Angeles Kimpton
Hotel Palomar Los Angeles Beverly Hills
Hotel Palomar Beverly Hills
Palomar Los Angeles Beverly Hills
Palomar Beverly Hills
Kimpton Palomar Beverly Hills

Frequently asked questions

What is the cancellation policy at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG on 10 May 2025 start from AU$345.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

Yep, Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG has a covered self car park for USD 52.80 per night.

Are there any beaches close to Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

The closest beach to Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG is Santa Monica Beach (7.9 km).

Does Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG have a pool?

Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG has an outdoor pool.

What makes Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG a romantic place to stay?

Couples spa treatments and a lounge bar, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG.

Is Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG is a hit with families.

Is there a free airport shuttle available at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

No, Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG?

Furry friends are welcome at Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG, with food and water bowls on offer.

Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deserie

Stayed 2 nights in Jan 2025

2/10 Terrible

Sebastian

Stayed 3 nights in Jan 2025

10/10 Excellent

Mehraban

Stayed 1 night in Jan 2025

8/10 Good

Ahmed Aliyu

Liked: Property conditions & facilities
Disliked: Staff & service
The lady who checked us in was not nice at all. Not only did she not provide us information, she missed out on checking in the second room on the reservation. And did not provide any information that we heard other guests being provided. Overall, the hotel is in a nice location that is close to everywhere. The rooms were clean and the other staff were nice. The breakfast was also very good.
Stayed 4 nights in Dec 2024

8/10 Good

Fernando

Stayed 3 nights in Oct 2024

8/10 Good

Alejandra, La Mesa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The awesome part about this hotel is that they accept pets and they are accommodating to them too. The lobby gets pretty crowded at times and the check in is slow but the rest is pretty good
Stayed 1 night in Dec 2024

2/10 Terrible

Tutku

Stayed 5 nights in Dec 2024

4/10 Poor

Rodrigo, Funes

Disliked: Cleanliness
Not clear all the charges to the room , and very expensive the restaurant. Not good .
Stayed 3 nights in Dec 2024

8/10 Good

Miguel Jose, New Caney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice experience that was detracted by scheduling mistake that occurred with expedia and hotel staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Professor Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Happy atmosphere. Friendly staff. Highly recommend it.
Stayed 9 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice at the Hotel. I was able to walk to Westwood Village nearby. The hotel’s location is also a 20-30min taxi to any of the attractions. I like how modern the decor is and how convenient it was to have a restaurant in the lobby.
Stayed 7 nights in Dec 2024

10/10 Excellent

FNU

Stayed 1 night in Dec 2024

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff, great bartenders, amazing food.
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff was excellent! Great workout facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible pillows and hidden fees that get charged with the "resort fee"
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jesus Jose

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property was nice for the most part it looked nice from an aesthetic perspective and for Beverly Hills they def tack on a ton of hidden charges which I’ve never experienced before. Over all it was a decent experience but will. It stay they again if u have a choice
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Vanessa

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Total Disappointment

I booked our stay a month in advance and when I checked in they asked me if I booked the night before. I said no, and they said well they didn’t have a room available for the 3 of us but we could have a king bed with a cot. I brought my friend on this trip and assured her this hotel was very nice. It was so embarrassing to have my guest have to sleep on a cot in an extremely cramped room that was no where near big enough for 3 people. They refused to help us that night but said they might have a room in the morning with the two beds that we originally booked. The staff also acted like this was our fault for not knowing it was parents weekend. They explained that we weren’t the only ones this has happened to and they were overbooked. When we moved into the correct room the next day, we were walked in on and then rushed out by staff. Wouldn’t ever come here again despite how wonderful my first visit was, this was such a nightmare experience. Oh and the most compensation they could give us was a $50 credit for items from the lobby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zhilla

Stayed 6 nights in Oct 2024

4/10 Poor

Maureen

Stayed 2 nights in Nov 2024

6/10 Okay

Eleanor

Liked: Cleanliness, staff & service
When in room you can hear every room door open & shut. Noisy if you’re trying to sleep. I had a very early flight this morning & got no sleep because of loud doors shutting & people bumping into my door.
Stayed 2 nights in Nov 2024