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Westbury Hotel

3.0 star property

Photo gallery for Westbury Hotel

View from property
Lobby sitting area
Interior
Property amenity
Standard Quadruple Room

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
22-24 Collingham Place, London, England, SW5 0PZ
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Natural History Museum
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 14 sq m
  • Sleeps 5
  • 4 Single Beds OR 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 12 sq m
  • Sleeps 4
  • 1 Single Bed OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | View from room

Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

London

At Westbury Hotel you'll be within just a 15-minute stroll of popular places like Natural History Museum and Imperial College London. Highlights at this hotel include in-room free WiFi and LED TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find luggage storage, a front desk safe and a television in a common area. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Kensington High Street and Kensington Gardens.

What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Imperial College London - 12 min walk - 1.0 km
  • Kensington High Street - 12 min walk - 1.1 km
  • Natural History Museum - 13 min walk - 1.1 km
  • Royal Albert Hall - 16 min walk - 1.4 km

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 12 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪The Blackbird, Earl's Court - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Cast Iron Bar & Grill - ‬3 min walk
  • ‪Courtfield - ‬3 min walk

About this property

Westbury Hotel

As a guest of Westbury Hotel, you'll find tour/ticket assistance, a front desk safe, and a television in common area. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 50 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
Westbury Hotel offers 50 accommodations with a safe and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Breakfast available
  • Bar
  • 24/7 front desk
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The price is AU$200
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 5 for children

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8 for adults and from GBP 5 for children
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Hotel Westbury
Westbury Hotel
Westbury Hotel London
Westbury London
Westbury Hotel Kensington London, England
Westbury Kensington London
Westbury Kensington Hotel London
Westbury Hotel Hotel
Westbury Hotel London
Westbury Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Westbury Hotel?

Westbury Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Westbury Hotel serve breakfast?

You bet, buffet brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Westbury Hotel?

No, Westbury Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Westbury Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Westbury Hotel?

No, pets are not allowed.

Westbury Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 82 out of 655 reviews
Rating 8 - Good. 257 out of 655 reviews
Rating 6 - Okay. 187 out of 655 reviews
Rating 4 - Poor. 89 out of 655 reviews
Rating 2 - Terrible. 40 out of 655 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Lori

I was supposed to check into this hotel on May 29th 2020. Due to Covid everything got cancelled. I tried to reach the hotel myself several times about a refund or credit and no one has emailed me back. That was 3 months ago and I’m out $600. That’s no way to treat your customers. Shame on you Westbury Hotel Kensington.
Stayed 4 nights in May 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Reception staffs are friendly. Walking distance to earl’s court station.Will recommend
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

TAREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très correcte

Hotel très bien placé, personnel très gentil, chambre propre , très bon petit déjeuner au niveau rapport qualité prix, ce n'est pas un 4 étoile , mais un bon confort et un prix très correct pour la prestation,
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were small and walls are thin. We were downstairs and we were woken up in the middle of the night by the squeaking floor boards from above room. It was so loud that it woke us up. We told the receptionist to change rooms. But they said we cant. Disappointing really. I think they know the problem been there so long but ignored it.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Brigitte

Liked: Cleanliness, staff & service

Séjour Londres

Accueil sympathique et bon emplacement de l’hôtel, proche métro et bus, quartier agréable et commerçant. Hôtel simple et garde valises, chambre propre, petite mais fonctionnelle tout de même pour un séjour de 4 jours, bonne literie.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

bumyong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

옷갈아 입기도 힘들정도로 좁아여;;

음.. 일단 혼자면 괜찮을듯 하지만 친구 2명과 같이 가니 너무 좁았구요. 그게 젤 컸습니다 ㅎㅎ
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Simple hotel

Simple hotel, tiny rooms (the bedroom door didn't even opened totally), not very clean (carpets should be vacuumed more frequently), breakfast was limited. The staff was nice.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Kleine und hellhörige Räume, wenn der Nachbar niest, putzt man sich selber die Nase....rein weg zur einfachen Übernachtung OK
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities

Great location, a few tweaks needed.

Breakfast was good for what we paid. Would have been disappointed if we gad psid £8 each. Drinks took ages to do as hot water slow, staff kept area clean and food fresh and were friendly. The room was tiny but did the job, clean towel on bed had crisps on it when we arrived, radiator needed a good dusting. Toilet/shower room a massive let down, was dated but clean, only prob was it was almost impossible to sit on the toilet as your knees touched the wall, and your face was inches away from the wall. Kettle gad to be right on the edge of the desk for the plug to reach the socket but we managed it. Walls are quite thin and can hear neighbours. Hotel absolutely perfect for location.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Stefania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera piccola e sporca. La mattina successiva al nostro arrivo ci pioveva lo scarico della camera di sopra in camera, scendeva liquame dai faretti sia in bagno sia sul letto e sulla moquette. Alla nostra richiesta di cambiare stanza ci é stata negata, per fortuna expedia ci ha cambiato albergo senza maggiorazione.
Stayed 7 nights in Nov 2019
Verified

6/10 Okay

louise

Liked: Cleanliness, staff & service

Welcoming and no frills, ideal for business stay

Well located for Earls Court tube and rooms quite quiet. Rooms are utilitarian but the price reflects that. Had to change rooms due to damp in first one but reception were excellent, moving me without hesitation. Did not have breakfast there for which they charge £8.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Brief visit.

Pros. Great location, reasonably priced. Quick check in and check out. Reasonably clean. 11 am checkout. Cons. Thin walls and somewhat tired in places. Could have done with a hoover.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quarto muito pequeno com localização excelente

Atendimento muito bom, mas o quarto é realmente muito pequeno. O banheiro também é acanhado com o chuveiro espirrando água e molhando o chão do banheiro. A localização é excelente muito próxima a estação earls court, o que facilita a ída e volta ao aeroporto de metrô.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

DanielJohansen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
morgenmaden var god. sengen var også god. intet dårligt
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price, location and amenities .. staff is very helpful
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Room comfort

Zum Übernachten in zentraler Lage ok

Wir haben ein Familienzimmer gebucht mit 4 Betten. Das Zimmer war wirklich sehr klein - sah so aus, als hätte man in ein Zweierzimmer noch zwei Betten hineingestellt. Möblierung älteren Standards, WLAN war mal besser, mal schlechter, jedoch stets langsam. Lage des Hotels ist gut, Sauberkeit auch. Nur zum Übernachten reichts, jedoch sehr einfach - dafür preiswert für London.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Room was a little cramped but bathroom was lovely and the staff were very friendly and helpful.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Fer

Liked: Staff & service, amenities, property conditions & facilities
The room smelled funny , like dirty, but the lady at the reception is excelent
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Londra

Posizione comoda a pochi minuti da una stazione metro molto ben servita. Quartiere molto bello tranquillo e con ristoranti e bar vicini. Struttura carina, la camera e’ decisamente piccola per 4 persone... ma in camera ci si sta solo per riposarsi e via...
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to museums . Convenient to travel to Heathrow by close by Tube. Very small rooms
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked all the reviews of the Westbury Hotel before we booked our stay. We went in knowing the rooms are small. We knew the bathrooms were going to be small (but they are ensuites) and provide no toiletries except a all in one liquid soap. We brought travel size toiletries and our normal organic bar of soap. The bathroom was not as small as I anticipated and was very clean. We booked a 2 twin bed room which was small, but the beds are comfortable. The pillows and linens were also good. We had a street side room which could be noisy at times, but once we closed the window, most of the noise was eliminated. We also requested a fan and the office staff provided one right away, which also helped with noise and limited air movement in the room. The location is key and super close to Earl's court tube station. There are several excellent pubs in the immediate area as well. Also, the local Sainsbury (grocery store) is only 2 blocks away. Overall, the Westbury met all of our needs, it isn't a 5 star 250.00 pound per night type of place, but for the price and ensuite bathrooms it's good for a budget stay in London!
Stayed 7 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Trånga rum och trångt i matsalen. Bra städat och trevlig och hjälpsam personal
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don’t stay upstairs on 4th floor in the summer. No ac and way too hit on the 4th floor with small windows that can’t cool things down. This place is all about location in Kensington. That’s it. The rooms and bathrooms are small.
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving, was told that despite choosing a Twin Room that is deemed a "request" and not guaranteed. Of course, that is literally the exact opposite of how the hotel industry works, so I was immensely peeved. Front desk staff was atrocious beyond all recognition and cared little for common niceties. Room was no bigger than a prison cell and was similarly furnished. Stay away if you want a relaxing place to rest your bones after a day in the city.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Situation proche métro, mais pas de clim...

En période de canicule à Londres, difficile de dormir dans une chambre non climatisée. Voisins du dessus extrêmement bruyants : bruits de pas pendant plus de 2 h de la chambre du dessus entre 22h et minuit. Notre chambre était la 308. Hôtel bien situé entre 2 stations de métro, et proche arrêt Big Bus. Le personnel est efficace et aimable.
Stayed 4 nights in Jul 2019