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4.3 out of 5

"Staff were so helpful! And the hotel it’s self was amazing " More

By a verified traveller on Sun 22 Dec 2019

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Hotel Description

Park Plaza Victoria London places you in the center of London, within a short 5-minute stroll of Apollo Victoria Theatre and Victoria Palace Theatre. Highlights at this hotel include a restaurant, a health club, and a bar/lounge.

Free WiFi, flat-screen TVs, and coffee/tea makers are featured in all 299 rooms. Additionally, 24-hour room service, safes, and hair dryers are available.

The restaurant, TOZI, serves Italian cuisine and is open for breakfast, lunch, and dinner. Vic's Bar is the hotel's own bar. A business center and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. To-go breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star London City Centre hotel include Westminster Cathedral and St James Theatre.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$201* Per night/room 1 Nov. - 2 Nov.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Park Plaza Victoria London ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza Victoria London

Everyone (1)
5 out of 5
Staff were so helpful! And the hotel it’s self was amazing

Posted by on 22 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by Ilona

Dear Guest, Thank you for the 5/5 rating! We loved having you at Park Plaza Victoria London and it is wonderful to see that our team took good care of you. We look forward to your return! -Ilona

3 out of 5
I like the location the room is OK and quite large but isn't great value for money

Posted by on 20 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Francesco - Guest Relations Manager

Dear Guest, Thank you very much for taking the time to review the hotel. Although your experience with us seems to have been satisfactory, I understand from your score and brief comment that, on this occasion, we did not completely match your expectation. Should you wish to discuss your stay in further detail, please do not hesitate to contact us again, so that we could better understand what exactly went wrong, and tune our operations for future improvements. Once more, thank you for your feedback. Kind regards

5 out of 5
Hotel is in a great location, less than 5 minutes walk to Victoria Station which was great for our trip out to Gatwick. The staff were friendly, the room had great facilities. My only criticism is that the Airconditioning was a bit variable in terms of efficiency.

Posted by on 6 Aug. 2018

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Comment from Hotel Management

6 Aug. 2018 by Francesco - Guest Relations Manager

Dear Wotif, Thank you for rating us with 5 star. We are glad that you enjoyed your stay and we look forward to welcoming you again at Park Plaza Victoria on a future occasion. Best regards

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. Public spaces have free WiFi. A health club, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Park Plaza Victoria London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 299 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (25.9 km / 16.1 mi)
  • Train station: London Victoria Rail Station (0.5 km / 0.3 mi)
  • Metro station: Victoria Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza Victoria London offers 299 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

TOZI - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Vic's Bar - Onsite bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Park Plaza Victoria London

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 10.00 for adults and GBP 10.00 for children (approximately)
  • Self parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Victoria Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • Park Plaza Hotel London Victoria
  • Park Plaza London Victoria
  • Park Plaza Victoria London
  • London Park Plaza
  • Park Plaza Hotel London
  • Park Plaza London
  • Park Plaza Victoria London England
  • Park Plaza Victoria London Hotel London
  • Victoria Park Plaza Hotel
  • Victoria Park Plaza London
  • Park Plaza Victoria London Hotel
  • Park Plaza Victoria London Hotel
  • Park Plaza Victoria London London
  • Park Plaza Victoria London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.