Skip to main content
Beginning of main content
4.9 out of 5

"Very convenient location and comfortable room. Would definitely stay here again! " More

By a verified traveller on Wed 25 Dec 2019

Enter dates to see availability

Hotel Description

A luxury stay in West Drayton awaits you at Sofitel London Heathrow. You'll be 10.2 km (6.3 mi) from Stockley Park and 12.2 km (7.6 mi) from London Motor Museum. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a health club.

All 605 soundproofed rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Pillow menus, free bottled water, and safes are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find a coffee shop/café and laundry facilities. English breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute drive of this 5-star Hillingdon hotel include Windsor Castle and Legoland.

Classic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$215* Per night/room 9 Oct. - 10 Oct.

Luxury Room, 1 King Bed (with lounge access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sofitel London Heathrow ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel London Heathrow

Everyone (5) Couples (3)
5 out of 5
Very convenient location and comfortable room. Would definitely stay here again!

Posted by on 25 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Jan. 2020 by Sara

We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations

4 out of 5

Posted by on 23 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Aug. 2019 by Lavinia

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is a pleasure to note that you had a wonderful stay with us and our services and facilities met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lavinia Pincu Assistant Guest Relations Manager

5 out of 5
Convenient to terminal 5 Quiet for the layover quick sleep Luxurious -shame we only had a few hours to enjoy!

Posted by on 24 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Aug. 2019 by Lavinia

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is a real pleasure to note that your stay from start to finish was truly wonderful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lavinia Pincu Assistant Guest Relations Manager

5 out of 5
From the window of our room we could see planes landing and taking off, shuttles passing to and fro, buses and cars coming and going, and we could hear nothing. Similarly, we did not hear any neighbour get up and use his bathroom at 2am! This hotel is quiet. Beyond that, everything we saw or used was impeccably maintained.

Posted by on 26 Apr. 2019

Was this review helpful to you?
5 out of 5

Flew in and rested up

Pros: Cleanliness, size of room and bathroom and the comfiest bed ever!
Cons: Signage from International arrivals to the Sofitel. I wandered around fro 10 mins looking for signs. Right up near the Domestic flights.
Location: Easy pick up for our bus the next day, close to T5 arrivals.
We arrived late into Heathrow and by 1000pm we’re tired and hungry. The room was superb, the room service club sandwich and cappuccinos the best but the highlight was the comfort of the bed. Absolutely the best bed I have ever slept in. Pity we had to get up and leave at 0900.

Posted by , from Canberra AUS on 16 Aug. 2018

Was this review helpful to you?
5 out of 5
All the staff at Sofitel were pleasant, helpful and overall very very obliging in anyway possible. I would recommend the Heathrow Sofitel to anyone that is traveling through Heathrow or London. There was one disappointment which was minor but would improve the stay and that is , no pool to enjoy as a past time for travelers looking for a point of relaxation after a long flight. It was also a pity to witness some rude non appreciative customers speaking to the check in staff without respect nor consideration the staff's efforts of being polite throughout the check in process.

Posted by , from New Zealand on 28 Jun. 2018

Was this review helpful to you?
5 out of 5

Best Hotel in the area

Great service, 5 min covered walk to T5 , amazing food and nice rooms. You get what you pay for

Posted by , from New Zealand on 19 Apr. 2018

Was this review helpful to you?
5 out of 5
Made a very relaxing enjoyable end to my trip in England before heading home to Australia. Conveniently located.

Posted by on 12 Apr. 2018

Was this review helpful to you?

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A health club, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available. This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2008
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (5.7 km / 3.5 mi)
  • Train station: Heathrow Terminal 5 Station (1.4 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6 AM to 10:30 AM.

Sofitel London Heathrow has 2 restaurants on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 19.95 per person (approximately)
  • Self parking fee: GBP 18.00 per night
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Sofitel
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton

You should know

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Tourism Programme
url importing http://www.wotif.com/London-Hotels-Sofitel-London-Heathrow.h1740977-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Sofitel-London-Heathrow.h1740977-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/London-Hotels-Sofitel-London-Heathrow.h1740977-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.