See all properties
Save

Shandon Hotel

Property class: 3

Photo gallery for Shandon Hotel

A hotel room with two beds, a television, and a mirror.
A two-story building with a white facade and a sign reading "Shandon House" on the ground floor.
A staircase with striped carpet, white walls, and a sign indicating rooms 12 to 25.
A modern bathroom with a toilet, sink, and shower.
A hotel room with two beds, a small desk, a mirror, and a window with curtains.

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
36-38 Church Road, Richmond, England, TW9 1UA
  • Place, Richmond Green
    ‪7 min walk‬
  • Place, Richmond Park
    ‪9 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Basic Single Room, Shared Bathroom

A hotel room with a bed, a desk with a computer, a chair, a small table with a lamp, a window with curtains, and a television on a stand.

Basic Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

A hotel room with a bed, a desk with a lamp, a television, and a window with curtains.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A neatly made bed with white and mustard-colored bedding, a wooden headboard, and a framed picture on the wall.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a television, and a mirror.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

A hotel room with two beds, a small shelf with toiletries, a door, and a wall with framed pictures.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

You may also like

Ad
A bed with white bedding, a wooden frame, and a white pillow.

Citi Hotel London Heathrow

Heathrow Villages
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
6.8 out of 10, 185 reviews
The price is AU$88
includes taxes & fees
15 Nov - 16 Nov
Citi Hotel London Heathrow

About the area

Richmond

At Shandon Hotel you'll be within a 20-minute stroll of popular places like River Thames and Royal Botanic Gardens, Kew. Highlights at this Victorian hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and a 24-hour front desk. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class South Richmond hotel, attractions include Royal Albert Hall and Hyde Park.

What's nearby

  • Orange Tree Theatre - 6 min walk - 0.5 km
  • Richmond Green - 7 min walk - 0.7 km
  • Richmond Park - 9 min walk - 0.8 km
  • River Thames - 10 min walk - 0.9 km
  • Royal Botanic Gardens, Kew - 16 min walk - 1.4 km

Getting around

  • Richmond Station - 5 min walk
  • Richmond Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪All Bar One - ‬5 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪The White Horse, Richmond - ‬3 min walk
  • ‪Knot - ‬5 min walk
  • ‪The Railway Tavern - ‬6 min walk

About this property

Shandon Hotel

WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Victorian Richmond hotel is smoke free.

  • 23 guestrooms or units
  • 4 levels
  • Built in 1840
  • Front desk (24 hours)
  • No smoking on site
Shandon Hotel offers 23 accommodations with free toiletries and portable fans. Flat-screen televisions come with digital channels. This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

A hotel entrance with a sign reading "KEW GARDENS HOTEL" and a flower basket above the door. There are two signs on the sidewalk advertising "FIZZ FRIDAY" and "BOOK NOW ROAST EVERY SUNDAY".
Kew Gardens Hotel
Kew
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
4.1 out of 5, Very good, 434 reviews
The price is AU$200
includes taxes & fees
26 Nov - 27 Nov
Kew Gardens Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 722217567

Property is also known as

Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond

Frequently asked questions

What is the cancellation policy at Shandon Hotel?

Shandon Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shandon Hotel?

Yep, Shandon Hotel has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Shandon Hotel?

No, Shandon Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Shandon Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Shandon Hotel?

No, pets are not allowed.

Shandon Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 49 out of 202 reviews
Rating 8 - Good. 52 out of 202 reviews
Rating 6 - Okay. 40 out of 202 reviews
Rating 4 - Poor. 29 out of 202 reviews
Rating 2 - Terrible. 32 out of 202 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here all the time it’s great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During the summer, there was a renovation. After the renovation, it will be great because the neighborhood itself is very convenient.
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was not working during my stay of over 1 week. Also was quite noisy during the day due to construction on the actual hotel.
Stayed 11 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Recently refurbished so room was great. Hotel is being done up so currently quite noisy due to contrsctors. But good hotel at a reasonable price in a very good area. Staff very friendly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very nice stay. Staff very friendly and accommodating
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here if you can help it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to shops
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient for train station
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very cheap and superb location
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing experience. The hotel feels like it is still under construction, with exposed electrical wires, unfinished paint and walls, and poor overall maintenance. There was also an unpleasant smell throughout the property, and the staff were not cooperative. I was surprised that the hotel is operating and advertising rooms on booking platforms in this condition. Even worse, after booking, they asked for a security deposit that was not clearly communicated beforehand. Definitely below average and not worth the stay.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a building site with construction work starting at 0830 on a Saturday morning. Not in a fit state to accommodate people. Not safe. Exposed witting in the room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and close to downtown Richmond!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Friendly staff and great location
Stayed 10 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great Location

Great location and value for money.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff, great location and excellent value
Stayed 11 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
Pleasant stay
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful gentleman at reception and convient to Bars restaurants shopping
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed in a great location.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, clean and comfortable stay.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and really nice staff
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Nice little hotel with great staff

The hotel is cheap and cheerful. Its nice and clean, and the staff are helpful and friendly. We were there to attend a concert and i must say, its location to the train station is fantastic.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Great stay. Very happy will come back
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location...with free parking. Perfect for london visit.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
COMPLETELY UNDER FULL RENOVATION!!!!!!!! Please do not stay here till the hotel has finished renovating it. Absolutely terrible stay. Our room was meant to be finished, although it look ok on first glance it wasn’t. The carpet hadn’t been changed, stains all over it, the edging cut off so they could add wood panels. It was so hot in the room I took the duvet out of its cover, the duvet itself was covered in stains. The dust in our room and corridors was awful. In the corridors there was actual new wiring exposed, coming out of the walls. So very dangerous. I’m sure once it’s been fully renovated it will be a lovely hotel in a great location with parking. But at the moment this hotel should not be having guess stay there.
Stayed 1 night in Jul 2026