Harbour Hotel Richmond

4.0 star property
Georgian hotel with full-service spa and fitness centre

Photo gallery for Harbour Hotel Richmond

Indoor pool
Terrace/patio
Meeting facility
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Parking available
  • 24/7 front desk
  • Room service
The current price is AU$299
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪6 min drive‬
  • Twickenham Stadium
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪21 min drive‬

Room options

Deluxe Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Double Room (Cosy Basement)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

Double Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 Twin Bed

Superior Double Room

7.2 out of 10
Good
(10 reviews)

Highlights

Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Richmond

At Harbour Hotel Richmond you'll be within just a 10-minute stroll of popular attractions like Richmond Park and Thames River. Highlights at this Georgian hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. Gates Bar is the hotel's own cocktail bar. Enjoy the gym and sauna. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Ham, Petersham and Richmond Riverside hotel include Royal Botanic Gardens, Kew and Twickenham Stadium.

What's nearby

  • Richmond Park - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 6 min drive - 2.7 km
  • Twickenham Stadium - 6 min drive - 3.3 km
  • Syon Park - 9 min drive - 4.7 km
  • Hampton Court Palace - 15 min drive - 8.6 km

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables - ‬13 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Café - ‬6 min walk
  • ‪Stein's Bavarian Restaurant - ‬9 min walk

About this property

Harbour Hotel Richmond

Georgian hotel with full-service spa and fitness centre
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and complimentary bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
  • Self-parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Harbour Hotel Richmond?

Harbour Hotel Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Harbour Hotel Richmond?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Harbour Hotel Richmond on 28 Sept 2025 start from AU$299.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Harbour Hotel Richmond?

Yep, Harbour Hotel Richmond has a self car park for GBP 16.50 per night. Onsite parking is limited.

Is there a spa on site at Harbour Hotel Richmond?

Yep, there is an onsite spa at Harbour Hotel Richmond. You'll enjoy services like deep-tissue massages.

Does Harbour Hotel Richmond have a pool?

Harbour Hotel Richmond has an indoor pool.

Does Harbour Hotel Richmond serve breakfast?

Yeah, cooked-to-order brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Harbour Hotel Richmond?

No, Harbour Hotel Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Harbour Hotel Richmond?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Harbour Hotel Richmond?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Harbour Hotel Richmond?

No, pets are not allowed.

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 884 reviews
Rating 8 - Good. 262 out of 884 reviews
Rating 6 - Okay. 116 out of 884 reviews
Rating 4 - Poor. 65 out of 884 reviews
Rating 2 - Terrible. 27 out of 884 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As ever quiet with quality.
Stayed 1 night in May 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property so close to Richmond Park! The staff were incredible, I was well taken care of. Make sure to get a massage and take advantage of the spa amenities!
Stayed 1 night in May 2025

6/10 Okay

william

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel. Great check in team Disappointed in car parking which you have to pay for, we waited 45 minutes from a cooked breakfast (when it wasn’t busy) and no croissants or pain au chocolate were left (10am Saturday so not too late) and you have to pay to use pool facilities on day of check out (which I’ve never had in any other hotel)
Stayed 1 night in May 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Stayed 1 night in May 2025

6/10 Okay

william

Liked: Cleanliness, room comfort
Hotel was fine clean and comfortable Avoid restaurant food not great prawn cocktail terrible steak with chips and a little green salad chef should visit harbour Christchurch to see how food should be served
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, and the best value for this quality of hotel in Richmond, 30 second from the park, just under 10 mins into Richmond
Stayed 1 night in May 2025

10/10 Excellent

satnam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spa and rooms where incredibly clean with great facilities.
Stayed 1 night in May 2025

10/10 Excellent

Venah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mentioned it was a wedding anniversary stay and they upgraded the room. The wellness facilities were just what we needed…
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Very nice hotel in a good location
Stayed 3 nights in May 2025

2/10 Terrible

Roshni

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The location on Richmond Park and near the Thames and loads of restaurants and shops is perfect. The pool was much larger than expected, perfect for lane swimming. Bike hire nearby on the river opposite the boat venue is great.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay over the bank holiday. Don't be put off by negative reviews! The room was clean and comfortable, the staff were friendly, the food in the restaurant was very good snd the spa was great. I had a wonderful massage.
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay. The bedside lamp shades had a thick layer of dust on them, and suspect these are rarely cleaned. The pillows were very uncomfortable. However, the staff were great and the facilities excellent.
Stayed 2 nights in May 2025

4/10 Poor

Mrs Julie horsted

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Shame the weekend was ruined.rubbish being collected at 3am noise from upstairs all nt long..builders doing maintenance at breakfast time.. what was surprised to be a special weekend really was not..
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness
We ate in the gate restaurant, the food was great 😊 however the check in staff neglected tell us that the outside seating area
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was good as were the rooms (didn’t eat in the restaurant). Location was perfect, very close to Richmond Park and a short walk into the village. Minor points for improvement were: wardrobe shelves were dusty; tea making area did not have a plug socket there (just a hole in the back of the cupboard); no spare loo roll. Parking was right outside but paid for via a 3rd party company (the hotel next door had complimentary parking if you stay there). But overall, 4oo5 stars.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and love it every time. The beds are so comfortable that we bought one for home!! Staff always friendly. Food amazing. Gorgeous rooms. I always recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

MICHAIL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
If you know your food avoid the restaurant
Stayed 3 nights in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property if you want to visit Richmond and Richmond Park. The staff were friendly. The room was nice but a little tired.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025