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4.1 out of 5

"Good hotel - rooms are good / very convenient to go across to Terminal 4 at the airport " More

By a verified traveller on Thu 23 Jan 2020

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Hotel Description

At Hilton London Heathrow Airport Hotel, you'll be connected to the airport and 9.5 km (5.9 mi) from Twickenham Stadium. Highlights at this hotel include 3 restaurants, an indoor swimming pool, and a bar/lounge.

You can enjoy flat-screen TVs with satellite channels, and all 398 soundproofed rooms feature WiFi, wired Internet, and DVD players. Dining in is an option with 24-hour room service, and minibars provide refreshments. Additionally, safes, hair dryers, and phones are available. Weekly housekeeping is available.

The restaurant, Aromi Restaurant, serves Italian cuisine and is open for breakfast and dinner. Dancers Bar is the hotel's own bar. 2260 square feet (210 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Full breakfast is available on weekdays between 5 AM and 10:30 AM and on weekends between 5 AM and 11 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4-star Hillingdon hotel include Kempton Racecourse and Stockley Park.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Hilton London Heathrow Airport Hotel ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton London Heathrow Airport Hotel

Everyone (5) Couples (2) Family (4)
5 out of 5

Posted by on 28 Mar. 2020

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4 out of 5
Good hotel - rooms are good / very convenient to go across to Terminal 4 at the airport

Posted by , from Sydney on 23 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by reservations

thank you for your feedback

5 out of 5
Proximity to airport is great Proximity to airport is great Proximity to airport is great Proximity to airport is great

Posted by on 30 Nov. 2019

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Comment from Hotel Management

10 Dec. 2019 by reservations

Thank you for your feedback

5 out of 5
Excellent access to terminal 4. Great staff who made the stay very enjoyable and easy. Quiet room, which was just what we needed prior to a long flight

Posted by on 3 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by reservations

Thank you for your feedback.

4 out of 5
Hotel, the break breakfast was great so were the staff the pool the gym

Posted by on 8 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Reservations

Thank you for your feedback

2 out of 5
Restaurant and room service finishes at 10pm Uber Ears do not deliver to this location No food establishments close by

Posted by on 18 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Reservations

We have passed your feedback on to our Food and Beverage team to review as the hotel does have 24 hour rooms service available.

4 out of 5

Posted by on 14 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Reservations

Thank you for your feedback.

3 out of 5
You cant beat the location. But I was dissapointed overall. The shower was in poor condition and only shampoo and body lotion was provided in terms of toiletries. This is very unusual in any hotel never mind one in this price bracket. The pillows were very soft and I could not find a pillow menu. We ate in the hotel bar and although the food was fine we were annoyed at the 'discretionary' service charge....for them to simply bring the food to the table $12 seemed a high price. We asked for this to be removed and were obliged.

Posted by , from Melbourne on 13 Jul. 2018

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5 out of 5
Short overnight stay but could not fault the staff and the way the looked after us

Posted by on 23 May 2018

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About the Hilton London Heathrow Airport Hotel

Location Terminal 4 Heathrow Airport, Hounslow, England TW6 3AF

Property Features

Hilton London Heathrow Airport Hotel offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hilton London Heathrow Airport Hotel. Parking is available for a fee. This 4-star Hounslow hotel is smoke free.

  • 1 building
  • 398 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Built in 1990
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (7.1 km / 4.4 mi)
  • Train station: Heathrow Terminal 4 Station (1.3 km / 0.8 mi)
  • Metro station: Heathrow Terminal 4 Underground Station (0.4 km / 0.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hilton London Heathrow Airport Hotel offers 398 accommodations with DVD players and minibars. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided weekly. Renovation of all guestrooms was completed in September 2016.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 5 AM to 10:30 AM and on weekends from 5 AM to 11 AM.

Aromi Restaurant - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Oscars - This restaurant specializes in international cuisine. Open daily.

Zen Oriental - This restaurant specializes in Chinese cuisine. Open daily.

Dancers Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Airport Hilton
  • Hilton Hotel Heathrow Airport London
  • Hilton London Heathrow Airport
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  • Hounslow Hilton
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.