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3.5 out of 5

"Comfortable and convenient for access to city public transport as well as to the airport. Triple glazed windows kept outside sound to a minimum. Great ... " More

By a verified traveller on Sat 08 Sep 2018

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Hotel Description

At DoubleTree by Hilton London Heathrow Airport, you'll be 6.8 km (4.2 mi) from Twickenham Stadium and 8.9 km (5.5 mi) from Kempton Racecourse. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

Safes, hair dryers, and phones are featured in all 200 soundproofed rooms. Additionally, 24-hour room service, irons/ironing boards, and free toiletries are available.

The restaurant, Brasserie, serves international cuisine. At the hotel's own lounge bar, you can stop for a drink. 3240 square feet (301 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a 24-hour fitness center, and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4-star Cranford hotel include Brunel University and Royal Botanic Gardens, Kew.

Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$93* Per night/room 24 Apr. - 25 Apr.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Presidential)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London Heathrow Airport ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton London Heathrow Airport

Everyone (6)
3 out of 5

Posted by on 9 Oct. 2018

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Comment from Hotel Management

10 Oct. 2018 by Ruk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Comfortable and convenient for access to city public transport as well as to the airport. Triple glazed windows kept outside sound to a minimum. Great breakfast provided. Restaurant staff very attentive.

Posted by on 8 Sep. 2018

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Comment from Hotel Management

16 Sep. 2018 by RR

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future!

3 out of 5

Staff lovely, room dated

Pros: Proximity to airport Friendly helpful staff
Cons: Fridge in room Mold removal in bathroom
Location: Near airport Close to pub with good reasonably priced meals
Close to Heathrow (Taxi cheaper than Uber btw) and near a cute pub around corner Queens Head Disappointed with no fridge in room which I’ve not experienced before in a hotel with the fees we paid, unable to get one as they were “broken” offered to put drugs needing refrigeration in the kitchen fridge but 5am departure made that seem risky. Staff very kind and tried to help. Did track down a power adapter for me which was great. Room spacious enough, bed comfortable, generally clean but fair bit of mold in shower edges. 3/5 about right.

Posted by on 28 Apr. 2018

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Comment from Hotel Management

30 Apr. 2018 by Ruk

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5

double tree double convenience

Good location among other hotels and quiet for quality sleeping

Posted by on 13 Jul. 2017

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Comment from Hotel Management

22 Aug. 2017 by RR

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2 out of 5
Pros: Leaving it.Checking out
Cons: There is no pleasure in getting a damp cookie upon checking in and being told it is the hotels way of saying thank you thank you.it is out of date.
Location: nil
Did not enjoy,it just felt as nothing had changed in 4 years since I last stayed.but Will not be staying there anymore.

Posted by , from Gidgegannup wa on 16 Feb. 2017

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4 out of 5
Pros: Comfy bed. No airplane noise easy car access
Cons: Check in staff. Efficient but curt almost to extent of rudeness
Comfortable, roomy excellent access via shuttle bus to airport ( although I thought this would be free) check in staff not very welcoming. Quiet and easy access to drive in to and park

Posted by on 8 Nov. 2016

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About the DoubleTree by Hilton London Heathrow Airport

Location 745 Bath Road, Hounslow, England TW5 9QE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square meters) and includes conference space. The business-friendly DoubleTree by Hilton London Heathrow Airport also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton London Heathrow Airport was completed in 2014. This 4-star Hounslow hotel is smoke free.

  • 200 guestrooms or units
  • 5 levels
  • 3240 sq ft of conference space
  • 301 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (4.5 km / 2.8 mi)
  • Train station: Hayes & Harlington Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and safes. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Brasserie - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 4.50 per person (one way)
  • Self parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Heathrow Airport
  • DoubleTree Hilton London Heathrow Airport
  • DoubleTree Hilton London Hotel Heathrow Airport
  • DoubleTree Hilton London Heathrow Airport Hotel
  • DoubleTree by Hilton London Heathrow Airport Hotel
  • DoubleTree by Hilton London Heathrow Airport Hounslow
  • DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.