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Mandalay Picton House Hotel

2.0 star property

Photo gallery for Mandalay Picton House Hotel

Front of property
Exterior
Lobby sitting area
View from property
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
122 Sussex Gardens, London, England, W2 1UB
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Double Room (1st floor front)

Double Room (1st floor front)

Double Room (1st floor front)

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (1st floor front)

Iron/ironing board, bed sheets

Twin Room (1st floor front)

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room (1st floor rear)

Triple Room (1st floor rear)

Triple Room (1st floor rear)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (Ground floor rear)

Iron/ironing board, bed sheets

Family Room (Ground floor rear)

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Double Room (1st floor rear)

Double Room (1st floor rear)

Double Room (1st floor rear)

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (2nd floor front)

Iron/ironing board, bed sheets

Double Room (2nd floor front)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (2nd floor rear)

Iron/ironing board, bed sheets

Twin Room (2nd floor rear)

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Ground floor rear)

Iron/ironing board, bed sheets

Twin Room (Ground floor rear)

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Lower Ground Floor rear)

Double Room (Lower Ground Floor rear)

Double Room (Lower Ground Floor rear)

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room (Lower Ground Floor rear)

Iron/ironing board, bed sheets

Twin Room (Lower Ground Floor rear)

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room ( Lower ground floor rear)

Iron/ironing board, bed sheets

Family Room ( Lower ground floor rear)

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Double Room (2nd Floor rear)

Iron/ironing board, bed sheets

Double Room (2nd Floor rear)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (2nd Floor front)

Iron/ironing board, bed sheets

Twin Room (2nd Floor front)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (3rd floor rear)

Double Room (3rd floor rear)

Double Room (3rd floor rear)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room (3rd floor front)

Iron/ironing board, bed sheets

Basic Twin Room (3rd floor front)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

London

Mandalay Picton House Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. .Attractions within a 30-minute walk of this London City Centre hotel include Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km
  • Park Lane - 15 min walk - 1.3 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Steam Bar - ‬4 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk

About this property

Mandalay Picton House Hotel

Mandalay Picton House Hotel offers its guests tour/ticket assistance. WiFi is free in public spaces.
  • 1 building
  • 18 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Tour and ticket information
Mandalay Picton House Hotel offers 18 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Mandalay Picton House Hotel London

Mandalay Picton House Hotel

Mandalay Picton House London

Mandalay Picton House

Mandalay Picton House Hotel London, England

Mandalay Picton House

Mandalay Picton House Hotel Hotel

Mandalay Picton House Hotel London

Mandalay Picton House Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Mandalay Picton House Hotel?

Mandalay Picton House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Mandalay Picton House Hotel?

No, Mandalay Picton House Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Mandalay Picton House Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Mandalay Picton House Hotel?

No, only service animals are allowed.

Mandalay Picton House Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 203 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 238 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Celine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this remarkable hotel. I would suggest it to everybody thats looking for a inexpensive and good stay in the heart of london. The owner is very nice and courteous. He was giving us good recommendations for food and the overall experience in this amazing city.
Stayed 3 nights in May 2023

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay, staff are welcoming and helpful 24hr. I would definitely stay here again, fab experience.
Stayed 2 nights in Dec 2023

8/10 Good

Michel

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

8/10 Good

Jordan

Liked: Staff & service, room comfort

Helpful Staff

Very decent budget accommodation. I wasn’t happy about the large amount of mold on the bathroom ceiling, but I was happy about how quickly the staff got someone in to clean it after I told them about it. The room itself was very small but clean, warm, and safe-feeling.
Stayed 1 night in Dec 2023

6/10 Okay

Vincent

Travelled with partner
Liked: Staff & service
It is a small hotel in an area with similar small hotels which offers a basic room with a bathroom for a very decent price. The rooms are small but if you just need a place to stay for the night and to wash up in-it works just fine.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs complete refurb!!!

It seriously needed a complete renovation. Carpet in my room is dirty and has stains on it. Pillow a bit hard, and very squeaky bed and floor! Very tiny shower area in toilet only just managed to fit in and drain is partially clogged and very slow to drain, i thought it would overflow while i was having a shower and flood the whole toilet thus i kept turning the water on and off while having a shower. The only plus point was the staffs were really helpful. Will not stay there ever again!!!
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend to friends

I want to say I will not recommend this "Hotel" to people for four reasons: 1. The room is cold at night because the heating is off overnight. 2. Basic washing items such as shower gel and shampoo are not provided for customers at the Hotel level. 3. The main door of the hotel is controlled by the hands of the hotel staff (owner) so every time the customer can not enter without his permission. 4. The staff (owner) was not polite and shouted at me "Why only you" when I needed him to open the main door as the remote control was out of work.
Stayed 3 nights in Nov 2023

8/10 Good

Valeria

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

2/10 Terrible

Lorna

Disliked: Cleanliness
Very dusty and we had to leave early as we were all suffering with allergies eg wheezy sneezy chest tightness runny nosed
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Lesley-Anne

Stayed 4 nights in Nov 2023

2/10 Terrible

Jun

Stayed 1 night in Nov 2023

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location, and comfortable stay

Comfortable, clean and convenient. Nothing to write home about and a little tired in places, but very good value for money.
Stayed 1 night in Oct 2023

10/10 Excellent

eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to whinge about

Could not fault it really, would very happily stay again
Stayed 1 night in Oct 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Lee

Liked: Amenities
Great value hotel in a nice area, very clean and lovley hosts budget hotel but for London great value for money x
Stayed 2 nights in Oct 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and kind owners.

The hotel is cozy and comfy. The owner and his wife are kind, friendly and always ready to help, his promptness for service is outstanding.
Stayed 2 nights in Oct 2023

8/10 Good

Hussain

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

The hotel was conveniently located and close to shops, eating places and London Paddington train station. The cost could have included breakfast in it.
Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

Siobhan

Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service
We had a lovely overnight stay, clean, easy to find, great price…little tired but what do you expect at this price point? Would definitely stay again

2/10 Terrible

AJ

Room I stayed in is in basement. Worse than a jail cell. It should not qualify even as a hotel room.
Stayed 5 nights in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Horrible hotel filthy smelly just horrible can’t believe it does not get shut down. Don’t stay here
Stayed 4 nights in Oct 2023

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023