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The Waldorf Hilton, London

4.0 star property

Photo gallery for The Waldorf Hilton, London

Exterior
Creator video
Restaurant
Terrace/patio
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • Bar
The current price is AU$526
includes taxes & fees
29 May - 30 May

Explore the area

View map
Aldwych, London, England, WC2B 4DD
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Aldwych Theatre
    ‪1 min walk‬
  • Place, The Strand
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Two Double Room

Premium bedding, in-room safe, desk, blackout curtains

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Astor Suite

Premium bedding, in-room safe, desk, blackout curtains

Astor Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for ONE BEDROOM KING BED SUITE WITH LOUNGE ACCESS

Premium bedding, in-room safe, desk, blackout curtains

ONE BEDROOM KING BED SUITE WITH LOUNGE ACCESS

  • Sleeps 2

View all photos for Suite, 1 King Bed (Astor, Four-Poster Bed)

Suite, 1 King Bed (Astor, Four-Poster Bed)

Suite, 1 King Bed (Astor, Four-Poster Bed)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Lounge Access)

Executive Room, 1 King Bed (Lounge Access)

Executive Room, 1 King Bed (Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lounge Access)

32-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed (Lounge Access)

7.0 out of 10
Good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Lounge Access)

Executive Suite, 1 King Bed (Lounge Access) | Living area

Executive Suite, 1 King Bed (Lounge Access)

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room

Twin Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (For 2 Adults and 1 Child)

Family Room (For 2 Adults and 1 Child)

Family Room (For 2 Adults and 1 Child)

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • Sleeps 4

View all photos for King Junior Suite with Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

King Junior Suite with Lounge Access

  • Sleeps 3

View all photos for Twin Guest Room

Premium bedding, in-room safe, desk, blackout curtains

Twin Guest Room

  • Sleeps 2

View all photos for THE ASTOR SUITE WITH KING FOUR POSTER BED

Premium bedding, in-room safe, desk, blackout curtains

THE ASTOR SUITE WITH KING FOUR POSTER BED

  • Sleeps 2

View all photos for Twin Guest Room

Premium bedding, in-room safe, desk, blackout curtains

Twin Guest Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed (Lounge Access)

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed (Lounge Access)

  • Sleeps 4

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Family Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed (Wonderland)

32-inch flat-screen TV with cable channels, TV

Family Suite, 1 King Bed (Wonderland)

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Suite, Club lounge access

32-inch flat-screen TV with cable channels, TV

King Suite, Suite, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Club lounge access (Newly Designed)

32-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Club lounge access (Newly Designed)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Executive Room, 1 King Bed (Peloton)

Executive Room, 1 King Bed (Peloton) | Living area

Executive Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Suite

Premium bedding, in-room safe, desk, blackout curtains

King Bed Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Fashion Break One Bedroom King Suite

Premium bedding, in-room safe, desk, blackout curtains

Fashion Break One Bedroom King Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (New)

Junior Suite, 1 King Bed (New)

Junior Suite, 1 King Bed (New)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Refurbished)

Executive Room, 1 King Bed (Refurbished)

Executive Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room With Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

Executive King Room With Lounge Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for TWO BEDROOM FAMILY SUITE WITH LOUNGE AREA

Premium bedding, in-room safe, desk, blackout curtains

TWO BEDROOM FAMILY SUITE WITH LOUNGE AREA

  • Sleeps 6
  • Free Wi-Fi

View all photos for Newly Designed King Suite With Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

Newly Designed King Suite With Lounge Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Newly Designed Two Bedroom Suite With Lounge

Premium bedding, in-room safe, desk, blackout curtains

Newly Designed Two Bedroom Suite With Lounge

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

King Junior Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Suite With Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite With Lounge Access

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Executive Room

Premium bedding, in-room safe, desk, blackout curtains

King Executive Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive King Room With Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

Executive King Room With Lounge Access

  • Sleeps 2

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Guest Room

Twin Guest Room

Twin Guest Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

London

A luxury stay in the heart of London awaits you at The Waldorf Hilton, London. Within a 5-minute stroll you'll find Covent Garden Market and Trafalgar Square within a 15-minute walk. Highlights at this hotel include 2 bars/lounges, a restaurant and a gym. .This hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class London City Centre hotel include The British Museum and Piccadilly Circus.

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Aldwych Theatre - 1 min walk - 0.1 km
  • The Strand - 1 min walk - 0.2 km
  • Lyceum Theatre - 1 min walk - 0.2 km
  • London School of Economics and Political Science - 1 min walk - 0.2 km

Getting around

  • Temple Underground Station - 6 min walk
  • Charing Cross Station - 9 min walk
  • London (LCY-London City) - 36 min drive

Restaurants

  • ‪The Delaunay - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Ole & Steen - ‬2 min walk
  • ‪The Wellington - ‬1 min walk
  • ‪Christopher's - ‬1 min walk

About this property

The Waldorf Hilton, London

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and 7 meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. A health club, a terrace, and multilingual staff are also featured at the luxury The Waldorf Hilton, London.

  • 298 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Built in 1908
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Dining venue
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 9,688 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1908

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 per person
  • Fee for in-room wireless Internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 15 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Waldorf

Waldorf Hilton

Waldorf Hilton Hotel

Waldorf Hilton Hotel London

Waldorf Hilton London

Hilton Hotel Waldorf

Hilton London Waldorf

The Waldorf Hilton Hotel London

The Waldorf Hilton London, England

Waldorf Hotel London

Waldorf Hilton London Hotel

The Waldorf Hilton

The Waldorf Hilton, London Hotel

The Waldorf Hilton, London London

The Waldorf Hilton, London Hotel London

Frequently asked questions

What is the cancellation policy at The Waldorf Hilton, London?

The Waldorf Hilton, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Waldorf Hilton, London?

As of 26 May 2026, prices found for a 1-night stay for 2 adults at The Waldorf Hilton, London on 29 May 2026 start from AU$526, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Waldorf Hilton, London a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Waldorf Hilton, London.

Does The Waldorf Hilton, London serve breakfast?

You bet, English brekkie is available on weekdays from 7:00 AM to 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Waldorf Hilton, London?

No, The Waldorf Hilton, London does not offer an airport shuttle service.

Is there a bar or restaurant at The Waldorf Hilton, London?

Yep, you can grab a meal at The Waldorf Hilton, London's onsite restaurant.

What time are check-in & check-out at The Waldorf Hilton, London?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Waldorf Hilton, London?

No, only service animals are allowed.

The Waldorf Hilton, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Feb 2026

10/10 Excellent

Andre, Piperton

Stayed 4 nights in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

10/10 Excellent

Clive

Stayed 2 nights in Feb 2026

10/10 Excellent

Cathrina, Las Vegas

Stayed 1 night in Feb 2026

10/10 Excellent

Jon

Stayed 1 night in Feb 2026

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, clean room, friendly staff
Stayed 1 night in Feb 2026

8/10 Good

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very centrally located hotel for Convent Garden. Pleasant staff - room was ok, am sure there were nicer rooms within the hotel and perhaps needed some modernisation. Would stay again in the future.
Stayed 1 night in Feb 2026

8/10 Good

L.

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff & room were great. Breakfast service very slow on this visit. Disappointed that no usual dinner menu available due to Pot Luck Pop Up.
Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Front desk Staff were extremely friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the BEST experience ever, staff were awesome and courteous x
Stayed 1 night in Jan 2026

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service was impeccable from pre-check in through to the lovely door staff hailing us a cab and waving us off. My mum is disabled and we couldn't have been better looked after, the room was perfect, we had everything we needed and more.
Stayed 1 night in Jan 2026

4/10 Poor

james

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was tired and the balcony doors taped shut and a very loud air conditioning unit installed as the room was oppressively hot at night so you were either awake because of the heat or the noise. A really bad experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional service as always, beautiful room, we were made to feel very special and loved every minute - Thank you!
Stayed 1 night in Jan 2026

6/10 Okay

Abdulhameed

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Philip

Stayed 1 night in Jan 2026

10/10 Excellent

velina

Liked: Cleanliness, staff & service, amenities
Lovely hotel, spacious rooms, great service
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless. Very clean and felt so fresh
Stayed 1 night in Jan 2026

6/10 Okay

Russell

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Lights broken in most of room and bathroom
Stayed 1 night in Jan 2026

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
A quality hotel, great service and facilities.
Stayed 1 night in Nov 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will come back
Stayed 2 nights in Dec 2025

10/10 Excellent

Katie

Stayed 3 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was smallish but comfortable. Heating was poor.
Stayed 1 night in Dec 2025

2/10 Terrible

Phyllis

The lodging was okay. But absolutely nobody in the entire hotel knew how to do anything except b charming. Every single thing the concierge told us was absolutely in error and sent us on unnecessary wild goose chases in the cold… because he didn’t even know the basic services available nearby… currency exchanges around the corner, but he sent us a quarter mile away to someplace that HE recommended instead of a nearby one with exactly the same rates. He put us on a a tour bus that was supposed to leave every 20-30 minutes, hop on & off… 2 hours later we were still waiting for his branded tour bus to arrive and when it did, it was packed like sardines and nobody got off. It was pathetic. The dining room was poorly managed and the service chaotic. It required a half hour & 3 separate tries just to get an expresso with hot milk… And we paid $40/day for the breakfast service. They have a long learning curve to achieve before they should be accepting guests.
Stayed 7 nights in Dec 2025

8/10 Good

Jeff, Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing. Concierge team is extremely helpful and makes your morning and evenings enjoyable. Bar team is also amazing, disciplined and inviting. Rooms are fine, nothing elaborate. Bathrooms are oversized, which was nice for the 3 of us.
Stayed 5 nights in Dec 2025