2/10 Terrible
Rachel
10 Sept 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Broken elevator, £100 fine to idle in loading zone
On a 30 day tripy stay at the Budget Ibis was by far the worst accommodation I stayed at. It took about 40 minutes to check in and drop bags off in the room (normally a 5-10 minute process). The reception is on the first floor but the elevator was broken and after waiting around with a crowd of others I opted to walk up about 25 stairs just to get to reception, then walk back down to get my bags, then another 50+ stairs up to get to my room on the second floor with all of the luggage. After that it was 3 swipes of my room card and a 5+ minute walk across a maze of halls to the room. Also you can only park for 10 minutes without paying so I had my boyfriend wait in the car in the drop off zone, when I checked out 2 days later I found out I would be getting a £100 pound fine for my boyfriend waiting in the rental car idling! Ridiculous! Aside from the horrendous check in/parking fines this hotel also had a sour burning smell inside, and no common amenities in the room like hair dryers, irons, fridge, microwave etc. Also if you enter the elevator room without your key you could get stuck, the elevator was broken and you need a key to exit to the stairs well. This place is not accessible, I can’t imagine what it would be like for a disabled or older person. Not worth the low price.
Rachel
Stayed 2 nights in Sep 2025