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Best Western London Heathrow Ariel Hotel

4.0 star property
Hotel in Hayes with 24-hour front desk and restaurant

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Bar (on property)
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Parking available
The current price is AU$148
includes taxes & fees
18 May - 19 May

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪6 min drive‬
  • Twickenham Stadium
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Hayes

At Best Western London Heathrow Ariel Hotel, you'll be 13.6 km (8.5 mi) from Windsor Castle and 12.8 km (8 mi) from Hampton Court Palace. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Junction Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. 355 square feet (33 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Heathrow Villages hotel include Royal Botanic Gardens, Kew and Twickenham Stadium.

What's nearby

  • Airport Bowl - 2 min walk - 0.3 km
  • Stockley Park - 6 min drive - 4.2 km
  • Brunel University - 9 min drive - 7.6 km
  • Twickenham Stadium - 13 min drive - 8.5 km
  • Hampton Court Palace - 20 min drive - 12.9 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Is parking available at Best Western London Heathrow Ariel Hotel?

Yep, Best Western London Heathrow Ariel Hotel has a self car park for GBP 16 per night.

How much does it cost to stay at Best Western London Heathrow Ariel Hotel?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western London Heathrow Ariel Hotel on 18 May 2025 start from AU$148.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western London Heathrow Ariel Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western London Heathrow Ariel Hotel is a hit with families.

Does Best Western London Heathrow Ariel Hotel serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western London Heathrow Ariel Hotel?

No, Best Western London Heathrow Ariel Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western London Heathrow Ariel Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western London Heathrow Ariel Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western London Heathrow Ariel Hotel?

No, pets are not allowed.

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 483 out of 1424 reviews
Rating 8 - Good. 462 out of 1424 reviews
Rating 6 - Okay. 253 out of 1424 reviews
Rating 4 - Poor. 120 out of 1424 reviews
Rating 2 - Terrible. 106 out of 1424 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean but they are old. Definitely need an update, no usb ports or at least in my room. Just an alarm clock that had some so bring a travel plug. Can’t complain, place was quiet, clean and staff were all super nice.
Stayed 1 night in Jan 2025

8/10 Good

Shimon

Liked: Staff & service
Not meeting my Best Western expectations.
Stayed 1 night in Jan 2025

6/10 Okay

Charles

Stayed 1 night in Jan 2025

8/10 Good

Aidan, Poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a quick overnight stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Stayed 1 night in Jan 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bsthroom tiles were very dirty. Looked liked splashed with black water, so hadnt been cleaned. Other areas in bathroom also unclean. Only stayed overnight no other issues except reception staff told me wrong information on how to get to certain terminal at Heathrow so stood and waited a wring bus stop
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Van broken into

Stayed for work purposes, unfortunately my colleagues van was broken into overnight and all his tools stolen must have been there ages with a vehicle.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. The staff was nice and responsive. I will recommend that they expand to more vegan options at their restaurant.
Stayed 14 nights in Oct 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Is good hotel for money. Lots of regular buses outside hotel for Heathrow central ,maybe 15 minutes journey and cheap . Only downside was breakfast : sad ,limited ,lukewarm and not really worth the money .but help your self coffee machine was good . McDonald's 5 minutes walk
Stayed 1 night in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

kim

Disliked: Cleanliness, staff & service, property conditions & facilities

Below average

I had a very long journey in the booking it said shuttle service There was NO SHUTTLE SERVICE.i had to catch a public bus and walk for miles to get to the bus. I had to pay extra for the bus. Then the bus gave no information as to where the hotel was I had to get off and walk almost a mile back to the hotel in the dark in London alone. 51yr old woman I did not feel safe at all. The room was basic but in desperate need of renovation. Cracked tiles in the bathroom.tbe room was freezing cold. Even under the covers. Breakfast was ok the food had obviously been sitting out for a very long time.the hot food was not hot at all cold, bacon and sausages severely over cooked.Not value for money at all.
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Business traveller
Liked: Staff & service
The room would not warm up, the heater was not working properly
Stayed 3 nights in Jan 2025

10/10 Excellent

Nasir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Heathrow. Rooms are clean comfy and cheap. Easy to get to and from airport either regular bus or taxi. Bar and restaurant downstairs but also lots of delivery food options. Would stay again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliving old times

Interesting visit to the Aerial hotel. Many visits there when it was a Holiday inn. Largely unchanged and some parts showing it's age but comfortable, convenient and affordable. Really enjoyed our meal in the restaurant. Fairly limity choies that were to our test, but very happy with our salmon dish. EasEasy parking. Qe will visit again!
Stayed 1 night in Jan 2025

10/10 Excellent

Hope

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Josh was very nice and friendly
Stayed 1 night in Jan 2025

6/10 Okay

stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left in 90 needs USB port in room.

Stayed 1 night in Jan 2025

4/10 Poor

Kathryn, Boone

Liked: Staff & service
No internet in my room, common area. No coffee/tea in room. Squeaky, soft bed. Loud A/C
Stayed 1 night in Jan 2025

8/10 Good

Kerry, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was pleasant. Staff was professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Herminia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tap didn’t work the way we ‘re used to and we couldn't figure out how the shower works.
Stayed 2 nights in Nov 2024