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Hilton London Syon Park

4.0 star property
Suburban hotel with full-service spa and health club

Photo gallery for Hilton London Syon Park

Ballroom
Ballroom
Couples treatment room(s), body treatments, aromatherapy
Reception
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym
The current price is AU$269
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
London Syon Park, Brentford, England, TW8 8JF
  • Place, Syon Park
    ‪2 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪9 min drive‬
  • Place, Twickenham Stadium
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for King Deluxe Room with View

King Deluxe Room with View

King Deluxe Room with View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room with Balcony

In-room safe, desk, laptop workspace, soundproofing

Queen Room with Balcony

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room

Twin Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Junior Suite

King Junior Suite | Living area

King Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Separate sitting area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Syon Suite

King Syon Suite | Living area

King Syon Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Separate sitting area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room with Mobility Access

Queen Room with Mobility Access

Queen Room with Mobility Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room Deluxe

In-room safe, desk, laptop workspace, soundproofing

Family Room Deluxe

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Private bathroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Queen Standard Room

In-room safe, desk, laptop workspace, soundproofing

Queen Standard Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

In-room safe, desk, laptop workspace, soundproofing

Queen Room

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 2

View all photos for Queen Guest Room Balcony Or Terrace

In-room safe, desk, laptop workspace, soundproofing

Queen Guest Room Balcony Or Terrace

10.0 out of 10
Exceptional
(1 review)
Balcony
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • Sleeps 2

View all photos for Deluxe Corner King Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Corner King Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 3

View all photos for King Room

In-room safe, desk, laptop workspace, soundproofing

King Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 2

View all photos for King Junior Syon Suite

In-room safe, desk, laptop workspace, soundproofing

King Junior Syon Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Blackout drapes/curtains
  • Sleeps 2

View all photos for Deluxe King Room with View

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Room with View

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Blackout drapes/curtains
  • Sleeps 3

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Room

Balcony
Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 3

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, soundproofing

Accessible Queen Room

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hair dryer
  • Sleeps 2

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About the area

Brentford

At Hilton London Syon Park you'll be 4 km (2.5 mi) from Twickenham Stadium and 4.1 km (2.5 mi) from Thames River. Highlights at this boutique hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Kallima Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, The Restaurant, serves British cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 4-property class Syon hotel, attractions include Kensington High Street and Royal Botanic Gardens, Kew.

What's nearby

  • Syon Park - 2 min walk - 0.2 km
  • Royal Botanic Gardens, Kew - 9 min drive - 1.3 km
  • Twickenham Stadium - 11 min drive - 3.6 km
  • Ealing Broadway Shopping Center - 14 min drive - 5.0 km
  • Richmond Park - 15 min drive - 5.3 km

Getting around

  • Boston Manor Underground Station - 7 min drive
  • Syon Lane Station - 13 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪GAIL's Bakery - ‬13 min walk
  • ‪Sam’s Larder - ‬13 min walk
  • ‪Brentford Cafe & Restaurant - ‬7 min walk
  • ‪Coach & Horses - Isleworth - ‬7 min walk
  • ‪The Beehive - ‬15 min walk

About this property

Hilton London Syon Park

Suburban hotel with full-service spa and health club
Hilton London Syon Park offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hilton London Syon Park. Limited free parking is available on a first-come, first-served basis.

This 4-star Brentford hotel is smoke free.

  • 137 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton London Syon Park offers 137 accommodations with laptop-compatible safes and a hairdryer. 55-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Brentford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Kallima Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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The price is AU$165
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Restaurant

Things to do

  • Fishing
  • Full-service spa
  • Health club
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower (109 centimetre high)
  • Handrails in hallways (97 centimetre high)
  • Lift (100 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.00 per person
  • Pool fee: GBP 25
  • Spa fee: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Syon Park
Hilton London Syon Park Brentford
Hilton London Syon Park Hotel Brentford
Hilton Syon London
London Hilton Syon Park
London Syon Hilton
London Syon Park Hilton
Syon Hilton
Syon Hilton London
Syon Park London Hilton
Hilton London Syon Park England
Hilton London Syon Park Hotel
Hilton London Syon Park Hotel
Hilton London Syon Park Brentford
Hilton London Syon Park Hotel Brentford

Frequently asked questions

What is the cancellation policy at Hilton London Syon Park?

Hilton London Syon Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton London Syon Park?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton London Syon Park on 16 Nov 2025 start from AU$268.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton London Syon Park?

Yep, Hilton London Syon Park has a free self car park. Onsite parking is limited.

Is there a spa on site at Hilton London Syon Park?

Yep, Kallima Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hilton London Syon Park have a pool?

Hilton London Syon Park has an indoor pool.

What luxury perks are available at Hilton London Syon Park?

Hilton London Syon Park features a full-service spa, a health club and an indoor pool.

What makes Hilton London Syon Park a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hilton London Syon Park.

Is Hilton London Syon Park family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton London Syon Park is a hit with families.

Does Hilton London Syon Park serve breakfast?

Yeah, cooked-to-order brekkie is on offer weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton London Syon Park?

No, Hilton London Syon Park does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton London Syon Park?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton London Syon Park?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hilton London Syon Park?

No, pets are not allowed.

Hilton London Syon Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ONUR

Stayed 1 night in Aug 2025

10/10 Excellent

Lavina

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good,
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay again

Really nice hotel, peaceful & quiet, easy transport links to Kew & central London. Bit disappointed at all the extra charges on arrival, e.g. £25 to use the pool, £7 service charge in the bar. Room was very comfortable though, & we would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue, slight issue with the qty of beds we needed, but everything was fine. The soundproofing was excellent given it is directly under Heathrows flightpath.
Stayed 1 night in Aug 2025

10/10 Excellent

priten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and warm staff ; be it the reception or the restaurant; very warm helpful and welcoming team
Stayed 1 night in Jul 2025

10/10 Excellent

Mona

Business traveller
Stayed 1 night in Jul 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location in Syon Park.
Stayed 1 night in Jul 2025

10/10 Excellent

garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Adelaide

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Mohammed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Disappointed, Being a regular Hilton member i felt really let down. Room was booked for 2 Adults and A child, i had called the hotel to confirm my booking as i would be arriving late & just wanted a swift check in with no delays. Once checked in, i seen that my room had only 1 king bed. I had gone to reception to report this and i was told i would have an extra bed in the room within 15 mins. It was around 11.55 pm at the time and my child was fast asleep in the car. I left him in the car as i didnt want to constantly disturb his sleep. 45 mins had got by & i had gone back to the reception about 3 times to ask where my bed was but the night manager Amanda had told me she was on her own and her colleague was on her way to me. 15 mins later around 12.50 the bed arrives to my room with just a mattress protector on. 5 mins later i got given a sheet duvet cover pillow case pillow and duvet. I then get a call on the phone in room at 2.20 AM whilst my mrs & son who has Autism are fast asleep asking to move my car from a place that other people had parked. I am highly disappointed and put of staying with Hilton again. Im not only a national customer but international and always had stuck with staying with hilton. All these issue above are all within the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Matthew John

Stayed 8 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anum

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nosy.
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with partner
Absolutely incredible stay! My husband and I wanted a quiet peaceful experience and we received just that. Staff was great, room service was always fast and delicious, room was large and we felt very safe inside the park. We like to go for walks frequently, and this is a perfect safe place to enjoy. One small non hotel related issue is that because it’s inside Syon Park, Uber drivers had a bit of an issue finding the spot to enter but it was only a problem when we were running late to a flight. Massage at Kallima spa was great as well. Hotel is Pretty close to Heathrow. Highly recommend !
Stayed 3 nights in Jun 2025

6/10 Okay

Lakhbir, Manchester

Travelled with family
Liked: Cleanliness
our stay was ok. we stayed in room 25 on the ground floor on the first night and it was a nightmare the corridor door was slammed all night through. wedding party guest talking load shouting became a restless night as well as the door slamming! the short asian reception staff was rude and abrupt banging on our door and left tea bags on the floor for the inconvenient!
Stayed 1 night in Jun 2025

8/10 Good

Denice, Snodland

Liked: Cleanliness, staff & service, amenities
Had to change rooms as phone was not working. Didn’t want to keep having to go to reception. Plus fridge said not in use but was in fact working. Got upgraded to a room with a lovely view. Very busy but more attention needed to ensure that rooms are working and ready for occupancy
Stayed 1 night in Jun 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Parmjeet, Eastleigh

Liked: Cleanliness, property conditions & facilities
excellent
Stayed 3 nights in May 2025

2/10 Terrible

Andrew

Travelled with group
Liked: Property conditions & facilities
If you are think about staying at this Hilton hotel. Please do yourself a favour and DONT! Part of the hotel is now a nightclub. I stayed Friday and Saturday night. The noise was so loud that my room was even feeling the vibrations. This, I am told by the management happens 7 days a week. Midnight, Monday to Thursday. 2am Fridays and 3am Saturdays. I have never known anything like it. Even the receptionist, when I called down at 02:30 on Sunday morning, said it was disgusting. I was promised a 100% refund for my two night stay there but as yet have not received it. It’s such a shame that the hotel staff that were wonderful are being let down by such a badly managed hotel.
Stayed 2 nights in May 2025