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a&o London Docklands Riverside

Riverside hotel with bars/lounges and 24-hour front desk

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Dates

December 2025

January 2026

Combined shower/bathtub, free toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Air conditioning
Pet-friendly

Explore the area

265 Rotherhithe Street, London, England, SE16 5HW

Place, Thames Path
‪1 min walk‬
Place, Thames River
‪3 min walk‬
Place, Museum of London Docklands
‪13 min walk‬
Airport, London (LCY-London City)
‪15 min drive‬

Room options

One-Bedroom King Suite

Sleeps 3

Deluxe Queen Room

Sleeps 2

Deluxe King Room

Sleeps 2

Room (6 Beds)

Highlights

Air conditioning

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

50 sq m
Sleeps 6
2 Twin Beds and 2 Twin Bunk Beds

Double Room

Highlights

Air conditioning

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

Desk

20 sq m
Sleeps 2
1 Double Bed

Twin Room

Highlights

Air conditioning

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

Desk

Pet friendly

20 sq m
Sleeps 2
2 Twin Beds

Double Room Single Use

Highlights

Air conditioning

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

Desk

20 sq m
Sleeps 1
2 Twin Beds

Quadruple Room

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

40 sq m
Sleeps 4
2 Twin Beds and 1 Twin Bunk Bed

Family Room

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

40 sq m
Sleeps 4
2 Twin Beds and 1 Twin Bunk Bed

Shared Dormitory (6 Bed room)

Highlights

Air conditioning

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

50 sq m
Sleeps 1
1 Twin Bed OR 1 Twin Bunk Bed

Shared Dormitory (4 Bed room)

Highlights

Air conditioning

Smart TV

Shower/bath combination

Private bathroom

Hairdryer

Satellite channels

40 sq m
Sleeps 1
1 Twin Bed OR 1 Twin Bunk Bed

Two Bedroom Queen Room

Sleeps 5

Double Guest Room

Sleeps 1

King Guest Room

Sleeps 2

Queen Guest Room

Sleeps 2

Twin Guest Room

Sleeps 2

King Junior Suite with River View

Sleeps 3

Two Bedroom Suite with Balcony And River View

Sleeps 4

Two Double Family Deluxe Room

Sleeps 5

King One Bedroom Executive Suite

Sleeps 2

About the area

London

At a&o London Docklands Riverside you'll be 4.2 km (2.6 mi) from Tower of London and 4.8 km (3 mi) from Royal Observatory. Highlights at this hotel include 2 bars/lounges and in-room free WiFi. .Urban Beach serves international cuisine and is open for lunch and dinner. Columbia Bar is the hotel's own bar, serving drinks along with lunch and dinner. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free ferry terminal shuttle. .With a stay at this 4-property class Southwark hotel, you'll be 5 km (3.1 mi) from O2 Arena and 5 km (3.1 mi) from ExCeL Exhibition Centre.

What's nearby

Thames Path - 1 min walk - 0.0 km
Thames River - 3 min walk - 0.3 km
Museum of London Docklands - 13 min walk - 0.8 km
One Canada Square - 16 min walk - 1.1 km
Crossrail Place Roof Garden - 19 min walk - 1.3 km

Getting around

Surrey Quays Station - 5 min drive
Rotherhithe Overground Station - 20 min walk
London (LCY-London City) - 32 min drive

Restaurants

‪The Grapes - ‬18 min walk
‪The Ship York - ‬11 min walk
‪Cafe Brera - ‬10 min walk
‪Royal China - ‬10 min walk
‪Mario’s Cafe - ‬14 min walk

About this property

a&o London Docklands Riverside

Riverside hotel with bars/lounges and 24-hour front desk

There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at a&o London Docklands Riverside. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

378 guestrooms or units

6 levels

3 buildings

2 bars or lounges

Built in 1991

Deli

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Corner/local shop

Terrace

Garden

BBQ grill(s)

Computer for guest use

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

A&o London Docklands Riverside offers 378 accommodations with a hairdryer and free toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

9 Jan - 10 Jan 2026

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transport

Free ferry terminal shuttle
Onsite parking available only on request
Covered parking on site (GBP 25 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
2 bars/lounges
Snack bar/deli

Restaurants on site

Columbia Bar
Urban Beach

Things to do

Library
Stereo
TV in common areas

Family friendly

Grocery/convenience store
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Computer station

Outdoors

Barbecue grill
Garden
On a river
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

3 buildings
6 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

47-inch smart TV with premium satellite channels

Food and drink

24-hour room service

Air conditioning (climate-controlled)
Energy-saving switches in guestrooms
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 13

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 13

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Guests are recommended to download the property's aohostels.com mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per day
Only dogs are allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 13 for adults and from GBP 6.5 for children
Covered self-parking fee: GBP 25 per night
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees
Early check-in fee: GBP 13 (subject to availability)
Late check-out fee: GBP 13 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

We should mention

Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands

Hilton London Docklands Riverside

Hilton Riverside Hotel London Docklands

Hilton Riverside London Docklands

London Docklands Hilton

London Docklands Riverside

London Docklands Riverside Hilton

DoubleTree Hilton London Docklands Riverside Hotel

DoubleTree Hilton Docklands Riverside Hotel

DoubleTree Hilton London Docklands Riverside

DoubleTree Hilton Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside Hotel

DoubleTree by Hilton London - Docklands Riverside London

DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

What is the cancellation policy at a&o London Docklands Riverside?

A&o London Docklands Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at a&o London Docklands Riverside?

Yep, a&o London Docklands Riverside has a covered self car park for GBP 25 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does a&o London Docklands Riverside serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at a&o London Docklands Riverside?

No, a&o London Docklands Riverside does not offer an airport shuttle service.

What time are check-in & check-out at a&o London Docklands Riverside?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

a&o London Docklands Riverside Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

David

Business traveller

11 Sept 2025

Small room no windows hostel at best

Stayed 2 nights in Sep 2025

10/10 Excellent

Nichol

Business traveller

8 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

7 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2025

8/10 Good

Kelly

Travelled with family

6 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

10/10 Excellent

joannah

Travelled with group

5 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

8/10 Good

Pamela

Travelled with family

2 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the location, close to family. We love the breakfast, first class. The room was a bit dated (carpet) and smaller than what we are accustomed to.

Stayed 6 nights in Aug 2025

10/10 Excellent

Julie

2 Sept 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Katelyn

1 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2025

8/10 Good

Lynnette

31 Aug 2025

Liked: Cleanliness, staff & service

Staff were great, and very comfy bed. Property was somewhat dated, and was a little disappointed for the cost.

Stayed 1 night in Aug 2025

10/10 Excellent

Manosh

Travelled with family and small children

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good location

Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Travelled with partner

27 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay room was clean and tidy bathroom was clean, rooms and bathrooms are starting to get a bit dated but dosnt affect your stay. We had one issue of a blocked bathroom sink but we reported it to reception and this was sort while we were out so all good there. Overall very good stay.

Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Travelled with family

24 Aug 2025

Liked: Cleanliness, staff & service

This hotel was a great hotel for people who are going to stay in the city center for the day and only return to sleep. If you are looking for a place to be able to come and go throughout the day, this is not the place for you, as it is quite a commute. The room was fairly clean, but definitely had a damp smell and there was some mold. Beds were clean an comfortable. We needed to use the sofa bed, so having it pulled out and ready to go when we arrived was great. However, it was completely inverted with the feet significantly higher than the head. My husband had to do a lot of propping to make it comfortable enough for our son. This was less than desirable after a long day of travel. The biggest issue with the room was that there are zero power outlets in the bathroom. We had a group of four adults, and having to maneuver around the pull out sofa to use the hairdryer in the main room was extremely inconvenient. I would not return to this hotel for that reason alone. The staff was helpful for the most part, although the person we dealt with at check in was definitely not overly friendly, nor did he share important information such as how to use the ferry, which would've been useful and I have to imagine is expected. We did not eat at the hotel after going to the restaurant one evening and finding that the menu was a little disappointing and extremely expensive compared to other places in the area. There is a wonderful pub down the street that I would highly recommend.

Stayed 4 nights in Aug 2025

10/10 Excellent

VINCENT

Travelled with family

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was on the Spot and genuine! Made sure completely Happy

Stayed 3 nights in Aug 2025

10/10 Excellent

Soneni

24 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

23 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

23 Aug 2025

Stayed 1 night in Aug 2025

6/10 Okay

Gemma

Travelled with family

20 Aug 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The staff were great, but the facilities really need an upgrade. Our air-conditioning wasn't working properly in our room meaning the temperature was around 25-26.5°C during our 4 night stay. The toilet blocked continuously, meaning maintenance were coming in at least once a day to unblock it. Breakfast was great. The ferry across to Canary wharf was really handy. But this really didn't feel like a 4 star hotel.

Stayed 4 nights in Aug 2025

10/10 Excellent

Pauline

Travelled with family

20 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break in beautiful hotel

Beautiful hotel with excellent location. Staff extremely helpful and friendly. Room clean, comfortable and spacious. Busy hotel with stunning views.

Stayed 2 nights in Aug 2025

10/10 Excellent

June

Travelled with family

20 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandchildrens first visit to london

Wonderful hotel, great location, great food and great views of Canary wharf . Ferry great fun . Highly recommend the uber boat

Stayed 3 nights in Aug 2025

10/10 Excellent

Kajal

Travelled with group

19 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

19 Aug 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family

19 Aug 2025

Liked: Cleanliness, staff & service, room comfort

Excellent warm and friendly hotel!

Stayed in a family deluxe room with my husband and 3 teenage kids. The hotel was fantastic and the addition of the free ferry from canary wards was brilliant, we loved it. The room was great and after a request before we arrived they gave us a room with a balcony and an amazing view over the Thames! They staff were really helpful and accommodating. I wasn’t aware that the pillows would be feather, me and my daughter are allergic. They were realy quick in getting us suitable pillows which was greatly appreciated. Also the warm welcome cookies on arrival was also a great addition, especially after a stressful journey. They only thing I would say is that the room was a little tired and could do with being spruced up a little and a couple of chairs on the balcony to sit and enjoy the view would be great! We were very impressed and would definitely recommend to others and would also stay again! Thank you to all for making it a pleasant stay! ☺️

Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Travelled with family, Travelled with group

18 Aug 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Travelled with group

15 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2025

8/10 Good

Fiona

13 Aug 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Aug 2025

a&o London Docklands Riverside

Photo gallery for a&o London Docklands Riverside

Reviews

Popular amenities

Explore the area

Room options

View all photos for One-Bedroom King Suite

One-Bedroom King Suite

View all photos for Deluxe Queen Room

Deluxe Queen Room

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Room (6 Beds)

Room (6 Beds)

Highlights

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Double Room

Highlights

View all photos for Twin Room

Twin Room

Highlights

View all photos for Double Room Single Use

Double Room Single Use

Highlights

View all photos for Quadruple Room

Quadruple Room

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Shared Dormitory (6 Bed room)

Shared Dormitory (6 Bed room)

Highlights

View all photos for Shared Dormitory (4 Bed room)

Shared Dormitory (4 Bed room)

Highlights

View all photos for Two Bedroom Queen Room

Two Bedroom Queen Room

View all photos for Double Guest Room

Double Guest Room

View all photos for King Guest Room

King Guest Room

View all photos for Queen Guest Room

Queen Guest Room

View all photos for Twin Guest Room

Twin Guest Room

View all photos for King Junior Suite with River View

King Junior Suite with River View

View all photos for Two Bedroom Suite with Balcony And River View

Two Bedroom Suite with Balcony And River View

View all photos for Two Double Family Deluxe Room

Two Double Family Deluxe Room

View all photos for King One Bedroom Executive Suite

King One Bedroom Executive Suite

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About the area

London

What's nearby

Getting around

Restaurants

About this property

a&o London Docklands Riverside

Similar properties

Hilton London Canary Wharf

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom