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DoubleTree by Hilton London - Docklands Riverside

4.0 star property
Riverfront hotel with bars/lounges and fitness centre

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

City view
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Junior Suite, 1 King Bed, Balcony, River View
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
The current price is AU$194
includes taxes & fees
18 May - 19 May

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • Tower of London
    ‪8 min drive‬
  • O2 Arena
    ‪15 min drive‬
  • ExCeL Exhibition Centre
    ‪16 min drive‬
  • London (LCY-London City)
    ‪32 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Bidet
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
2 bedrooms
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Room

Twin Hilton Guest Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

London

At DoubleTree by Hilton London - Docklands Riverside you'll be 4.2 km (2.6 mi) from Tower of London and 4.8 km (3 mi) from Royal Observatory. Highlights at this hotel include 2 bars/lounges and a restaurant. .The restaurant, Columbia, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Urban Beach is the hotel's own bar, serving drinks along with lunch and dinner. 9322 square feet (866 square metres) of event facilities include 14 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free ferry terminal shuttle. .With a stay at this Southwark hotel, you'll be 5 km (3.1 mi) from O2 Arena and 5 km (3.1 mi) from ExCeL Exhibition Centre.

What's nearby

  • Tower of London - 8 min drive - 4.7 km
  • St. Paul's Cathedral - 11 min drive - 6.4 km
  • London Eye - 13 min drive - 7.4 km
  • O2 Arena - 15 min drive - 8.6 km
  • ExCeL Exhibition Centre - 16 min drive - 9.3 km

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London (LCY-London City) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬11 min drive
  • ‪Cafe Brera - ‬17 min walk
  • ‪The Grapes - ‬10 min drive
  • ‪Bread Street Kitchen by the River - ‬9 min drive
  • ‪Gaucho - Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront hotel with bars/lounges and fitness centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

  • 378 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • 9322 sq ft of conference space
  • 866 sq. m of conference space
  • Built in 1991
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Similar properties

Lobby

Hilton London Canary Wharf

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,005 reviews
The price is AU$337
includes taxes & fees
23 May - 24 May
Hilton London Canary Wharf

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.95 per person
  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London - Docklands Riverside?

DoubleTree by Hilton London - Docklands Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London - Docklands Riverside?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Docklands Riverside on 18 May 2025 start from AU$194.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton London - Docklands Riverside?

Yep, DoubleTree by Hilton London - Docklands Riverside has a self car park for GBP 20 per night.

Is DoubleTree by Hilton London - Docklands Riverside family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that DoubleTree by Hilton London - Docklands Riverside is a hit with families.

Does DoubleTree by Hilton London - Docklands Riverside serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton London - Docklands Riverside?

No, DoubleTree by Hilton London - Docklands Riverside does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London - Docklands Riverside?

Yep, you can grab a meal at DoubleTree by Hilton London - Docklands Riverside's onsite restaurant that serves international cuisine.

What time are check-in & check-out at DoubleTree by Hilton London - Docklands Riverside?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London - Docklands Riverside?

No, only service animals are allowed.

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here when working at the excel in dock lands
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday treat

From check in to check out, we had such a great experience at this hotel. A family of nine staying for one night for my mother’s 80th present. Only slight problem we had was how to work the heating as we were a little chilly. However I’m sure if we had asked it would have been easy to sort but we were busy so didn’t have time to ask for help in this matter.
Stayed 1 night in Jan 2025

10/10 Excellent

Cimen

Excellent
Stayed 1 night in Nov 2024

8/10 Good

Isaac

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

We had a very good Welcome, and staff took made such an effort for my Daughters birthday celebration, balloons and complimentary drinks for the famkly as we arrived. Brilliant service throughout by happy staff, made the trip one to remember.
Stayed 2 nights in Jan 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand
Stayed 1 night in Jan 2025

8/10 Good

Funmilola

Stayed 3 nights in Dec 2024

10/10 Excellent

Theresa

Stayed 1 night in Dec 2024

8/10 Good

Diane

Stayed 1 night in Dec 2024

10/10 Excellent

Fraser

Stayed 1 night in Dec 2024

10/10 Excellent

Gethin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Loretta

Doubletree canary wharf

It was an amazing weekend stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

graeme

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Zara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Carol

Travelled with family
Very good apart from the noise from a party which went on until 1130, the music could be heard clearly we were on the third floor. My granddaughter who is 11 could not sleep
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday

One night for 02 concert
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Stayed 1 night in Dec 2024

10/10 Excellent

sean

Stayed 1 night in Nov 2024

10/10 Excellent

somkenechi

Stayed 3 nights in Dec 2024

6/10 Okay

Micah

Travelled with partner
We stayed for 2 nights mid December, hotel was clean and the short interaction we had with staff was pleasant. We were disappointed by our room, very basic for what we paid, windows were frosted so we could not see out. Have stayed in nicer rooms at Premier Inns and Travelodge’s, water provided was only free if you are a Hilton member, which is free to sign up for but considering the amount we paid the small bottles of water could at least be complementary. The most disappointing part of our stay was the annoying buzzing which was continuous 24/7, making it difficult to sleep. Cookies on arrival were lovely and the uber boat across to Canary Wharf was very convenient and quick. Would not stay again unless a lot cheaper!
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not a great experience

While the breakfast and the check-in process were good, the poor cleanliness, lack of attention to detail, and underwhelming customer service left me disappointed. For a hotel with this reputation, I expected higher standards. The cleanliness of the room left much to be desired. One of the two glasses provided was dirty, as were the spoons for tea and coffee, though the cups were clean. In the bathroom, there was a mat in the shower, but when I lifted it, I found a couple of hairs underneath—a detail that was very off-putting.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Shaikha

Need remadling furniture.
Stayed 17 nights in Nov 2024