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Cheval Phoenix House at Sloane Square

5.0 star property
Luxury aparthotel with fitness centre and 24-hour front desk

Photo gallery for Cheval Phoenix House at Sloane Square

Interior entrance
Deluxe One Bedroom Apartment | Private kitchen
Deluxe One Bedroom Apartment with Sofa Bed | Private kitchen
Deluxe Loft Open Plan One Bedroom with Sofa Bed
Deluxe One Bedroom Apartment | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Kitchen
  • Gym
  • Pet-friendly
  • Housekeeping
The current price is AU$792
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
1 Wilbraham Place, London, England, SW1X 9AE
  • Sloane Square
    ‪3 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • Buckingham Palace
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Living area

Deluxe Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 73 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury One Bedroom Apartment

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Luxury One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury One Bedroom Apartment with Sofa Bed

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Luxury One Bedroom Apartment with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

London

A luxury stay in London awaits you at Cheval Phoenix House at Sloane Square. Within steps you'll find Sloane Square and Harrods within a 10-minute stroll. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, an iPod dock and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include Egyptian cotton sheets, a rainfall showerhead and bathrobes. A DVD player, an espresso maker and free bottled water are also available. .This pet-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Other amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. .Attractions within a 20-minute walk of this 5-property class London City Centre aparthotel include Hyde Park and Hyde Park Corner.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Sloane Square - 3 min walk - 0.3 km
  • Hyde Park - 12 min walk - 1.1 km
  • Buckingham Palace - 3 min drive - 1.7 km
  • Big Ben - 5 min drive - 2.6 km
  • Piccadilly Circus - 6 min drive - 3.0 km

Getting around

  • Sloane Square Underground Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Colbert - ‬3 min walk
  • ‪Granger & Co. - ‬2 min walk
  • ‪The Top Floor Restaurant - ‬3 min walk
  • ‪Côte Sloane Square - ‬2 min walk
  • ‪The Roasting Party - ‬3 min walk

About this property

Cheval Phoenix House at Sloane Square

Luxury aparthotel with fitness centre and 24-hour front desk
Cheval Phoenix House at Sloane Square offers its guests a fitness centre, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The luxury Cheval Phoenix House at Sloane Square also features laundry facilities and dry cleaning/laundry services. A complete renovation of Cheval Phoenix House at Sloane Square was completed in July 2024.

This 5-star London aparthotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • No smoking on site
Cheval Phoenix House at Sloane Square offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. This accommodation offers separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 25 kg per pet
  • Fee: GBP 50 per accommodation per night (maximum GBP 250 per stay)
  • Service animals exempt from fees
  • Deposit: GBP 100 per night

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 34 units
  • 6 floors
  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Connecting units available
  • Renovated - July 2024

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per night (maximum GBP 250 per stay), plus a deposit of GBP 100 per night
  • Weight limit: 55 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP250 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cheval Phoenix
Cheval Phoenix House
Cheval Phoenix House Apartment
Cheval Phoenix House Apartment London
Cheval Phoenix House London
Cheval Phoenix House London, England
Phoenix House Hotel London
Cheval Phoenix House
Cheval Phoenix House at Sloane Square London
Cheval Phoenix House at Sloane Square Aparthotel
Cheval Phoenix House at Sloane Square Aparthotel London

Frequently asked questions

What is the cancellation policy at Cheval Phoenix House at Sloane Square?

Cheval Phoenix House at Sloane Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cheval Phoenix House at Sloane Square?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Cheval Phoenix House at Sloane Square on 5 Oct 2025 start from AU$791.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cheval Phoenix House at Sloane Square family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Cheval Phoenix House at Sloane Square is a hit with families.

Is there a free airport shuttle available at Cheval Phoenix House at Sloane Square?

No, Cheval Phoenix House at Sloane Square does not offer an airport shuttle service.

What time are check-in & check-out at Cheval Phoenix House at Sloane Square?

Check-in begins at 3 PM. Check-out time is 11 AM.

Cheval Phoenix House at Sloane Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 86 reviews
Rating 8 - Good. 16 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Becca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

MARIA

Liked: Cleanliness, room comfort

A very comfortable stay

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Stayed 18 nights in Jan 2025

8/10 Good

Themis

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great property and a credit to the Cheval brand.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jade Sau Yung

Stayed 4 nights in Feb 2023

8/10 Good

PAULA, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Kweku

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Excellent value

Very good overall for location and excellent value
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Nice apartment, uncomfortable sleep

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, room comfort

Superb accommodation in Knightsbridge

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Carsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Good
Stayed 1 night in Jan 2020

4/10 Poor

Allison

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Perfectly adequate but overpriced for what you get

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Unimpressed!!

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place and the area

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

kaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely well-appointed apartment

Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Stayed 3 nights in Oct 2018