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Grand Concerto Hotel

Property class: 3

Photo gallery for Grand Concerto Hotel

A black double door with a sign above it reading "Grand Concerto Hotel".
A spacious living room with a chandelier, sofas, ottomans, and a coffee table.
A modern lobby with a sofa, ottomans, a coffee table, and a mirror.
A luxurious interior with a grand chandelier, a black marble console, and a large mirror reflecting the room.
A buffet setup with various food items and condiments, including fruits, pastries, and beverages, arranged on a marble countertop with a warm, curved ceiling.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is AU$214
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
164-166 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Oxford Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Single Room

A hotel room with a wooden headboard, a bedside lamp, a framed floral artwork, and a white pillow.

Single Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a wooden headboard, bedside lamps, and two framed floral paintings on the wall.

Twin Room

7.4 out of 10
Good
(9 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

A hotel room with three beds, a large mirror, and framed pictures on the walls.

Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

A hotel room with two beds, each with a wooden headboard and bedside lamps. There are two framed floral paintings on the wall above the beds.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room (No Window)

A hotel room with a bed, two bedside lamps, a wall-mounted light, and a framed picture above the bed.

Double Room (No Window)

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a large bed, two wall-mounted lamps, and two framed pictures on the walls.

Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Sofa Bed

A hotel room with a large bed, two bedside lamps, a flat-screen TV mounted on a wooden panel, and a framed portrait above the bed.

Family Room with Sofa Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
6.8 out of 10, 185 reviews
The price is AU$88
includes taxes & fees
15 Nov - 16 Nov
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About the area

London

Grand Concerto Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find luggage storage, a front desk safe and a lift. Full breakfast is available daily between 7:30 AM and 10:00 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Oxford Street and Marble Arch.

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Paddington Central - 8 min walk - 0.7 km
  • Oxford Street - 12 min walk - 1.0 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London (LCY-London City) - 25 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Steam Bar - ‬4 min walk
  • ‪CÉ LA VI London - ‬4 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk

About this property

Grand Concerto Hotel

As a guest of Grand Concerto Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 46 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Grand Concerto Hotel offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Breakfast available
  • 24/7 front desk
4.2 out of 5, Very good, 226 reviews
The price is AU$235
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (65 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Secured self-parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Frequently asked questions

What is the cancellation policy at Grand Concerto Hotel?

Grand Concerto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Concerto Hotel?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Concerto Hotel on 15 Nov 2026 start from AU$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Concerto Hotel?

Yep, Grand Concerto Hotel has a secured self car park for GBP 30 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Grand Concerto Hotel serve breakfast?

Yep, full breakfast is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Grand Concerto Hotel?

No, Grand Concerto Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grand Concerto Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Concerto Hotel?

No, pets are not allowed.

Grand Concerto Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 258 reviews
Rating 8 - Good. 82 out of 258 reviews
Rating 6 - Okay. 41 out of 258 reviews
Rating 4 - Poor. 9 out of 258 reviews
Rating 2 - Terrible. 5 out of 258 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect We were very pleased with the staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in close proximity to Paddington Station (only a few blocks) along many other sites. The staff are extremely friendly and helpful. The rooms are on the small size, but no more than usual European lodgings. The rooms and property are very clean and the entrance is inviting. I included breakfast with my stay. The food was good and there was plenty available to choose from. The only downfall is the breakfast room does not accommodate many guests at one time. I highly recommend staying at the Grand Concerto Hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived this hotel. The cleanliness, staff and location were perfect. The only criticism we had was the size of the room. It was one of the tiniest we’ve ever stayed in even by European standards. We couldn’t move around at the same time but luckily we didn’t spend much time in the room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat little Hotel between Paddington Station and Hyde Park with charming rooms.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff and great location
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very good location
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super close to paddington and cute boutique feel
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Everything was amazing
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They great you with wine and pastries, staff were amazing. Bed was comfortable. Location was safe and close to all means of transportation.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room no chair in room at all. Clean bathroom no washcloths for bathing. Good breakfast. Great location close to everything.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed from April 17 to 24 of this year. The staff was welcoming and helpful. The room was clean. we had breakfast once and it was good. I love how close it is to Paddington station.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff attentive, great location close to Paddington station.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to main station
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very friendly and comfortable.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely clean room, nice hotel lobby and excellent locaiton near Paddington station.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - close to the underground and safe neighbourhood. Clean spacious rooms.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was great, clean, comfortable and a great stay. Couple of minutes walk from Paddington and great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient to Paddington
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
clean room, helpful staff
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was quite small, but very clean and modern. Bed was very comfortable and a very quiet place to stay. Great location close to Paddington. Staff were great, especially as I returned later than planned from an evening out, but they were on hand quickly to let me in.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place, very much a great option if you know you’ll be coming in and out of paddington. It was very clean, great amenities, and wonderful staff.
Stayed 1 night in Nov 2025