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Four Points Flex by Sheraton London Kensington Olympia

3.0 star property

Photo gallery for Four Points Flex by Sheraton London Kensington Olympia

Daily continental breakfast (GBP 12.95 per person)
Lobby sitting area
Standard Room, Multiple Beds, Non Smoking
LCD TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is AU$122
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Matheson Road,25-27, London, England, W14 8SN
  • Place, Kensington High Street
    ‪3 min walk‬
  • Place, Olympia Events
    ‪5 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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About the area

London

At Four Points Flex by Sheraton London Kensington Olympia you'll be 0.5 km (0.3 mi) from Kensington High Street and 2.7 km (1.7 mi) from Natural History Museum. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include a microwave in a common area, luggage storage and a front desk safe. Continental breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. .Attractions within a 30-minute walk of this Hammersmith and Fulham hotel include Thames River and Westfield London Shopping Centre.

What's nearby

  • Kensington High Street - 3 min walk - 0.3 km
  • Olympia Events - 5 min walk - 0.4 km
  • Cromwell Road - 6 min walk - 0.5 km
  • Holland Park - 10 min walk - 0.9 km
  • Design Museum - 12 min walk - 1.0 km

Getting around

  • West Kensington Underground Station - 5 min walk
  • Kensington (Olympia) Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Executive Lounge Hilton - ‬7 min walk
  • ‪Famous Three Kings - ‬5 min walk
  • ‪Society Bar & Restaurant at Hilton London Olympia - ‬6 min walk
  • ‪Best Mangal II - ‬4 min walk
  • ‪Warwick Arms - ‬10 min walk

About this property

Four Points Flex by Sheraton London Kensington Olympia

As a guest of Four Points Flex by Sheraton London Kensington Olympia, you'll find tour/ticket assistance, a front desk safe, and a television in common area. WiFi is free in public spaces. Four Points Flex by Sheraton London Kensington Olympia also features a lift and a microwave in a common area.

This London hotel is smoke free.

  • 52 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Four Points Flex by Sheraton London Kensington Olympia offers 52 accommodations. LCD televisions come with digital channels.

Bathrooms include baths or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested. Renovation of all guestrooms was completed in October 2024.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Frequently asked questions

Does Four Points Flex by Sheraton London Kensington Olympia serve breakfast?

Yep, continental brekkie is available on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

How much does it cost to stay at Four Points Flex by Sheraton London Kensington Olympia?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton London Kensington Olympia on 1 Mar 2026 start from 121.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Four Points Flex by Sheraton London Kensington Olympia?

No, Four Points Flex by Sheraton London Kensington Olympia does not offer an airport shuttle service.

What time are check-in & check-out at Four Points Flex by Sheraton London Kensington Olympia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Four Points Flex by Sheraton London Kensington Olympia?

No, pets are not allowed.

Four Points Flex by Sheraton London Kensington Olympia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 275 reviews
Rating 8 - Good. 58 out of 275 reviews
Rating 6 - Okay. 24 out of 275 reviews
Rating 4 - Poor. 5 out of 275 reviews
Rating 2 - Terrible. 11 out of 275 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing clean cute small room loved it
Stayed 4 nights in Nov 2025

10/10 Excellent

Peter

Woman that trmReception
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room smallish but good enough for me. Check in easy. enough for me on my own. Very clean and
Stayed 1 night in Nov 2025

10/10 Excellent

Viviana Alpízar

Stayed 1 night in Oct 2025

2/10 Terrible

Nagaraj, Piscataway

Disliked: Cleanliness, property conditions & facilities
had to leave the hotel in the middle of the night because there was not heating in the room
Stayed 1 night in Nov 2025

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities
Very clean room. Friendly check in.
Stayed 2 nights in Nov 2025

4/10 Poor

Sage

Disliked: Cleanliness, amenities, property conditions & facilities
During my stay, the elevator broke down while I was inside of it. It’s a small elevator and I am very claustrophobic, so when an individual unaffiliated with the hotel walked by, I asked him for assistance. He helped crack the door so I could get some air while we waited for hotel staff to come from home. The help button led me to an options list/announcement(?) that was all in italian, which I don’t speak (I believe this is probably typical considering it is a hotel and services foreigners) so I could not proceed with help from the manufacturer. To get me out of the elevator, the man who had passed by the elevator had to pry open the door (with some assistance from the hotel clerk, and I was able to crawl out. This was a difficult experience for me but I understand that technical errors happen and can be out of control of the property managers. However, without knowing why the breakdown occurred/the last time the elevator was inspected or serviced, it’s tough to know whose fault this was. The only time I was provided any follow-up was the same night as the incident when I was asked to show proof that I had called the helpline, as apparently the property manager was upset with the damage to the elevator. This felt impersonal and I was never given answers or checked in on. Also, construction on the elevator apparently started extremely early the next morning and was loud. Never was this addressed or apologized for. General attitude from the hotel was dismissive and uncaring
Stayed 1 night in Nov 2025

2/10 Terrible

Claire

Terrible service booking via hotels.com leading to upset at the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Clara

Liked: Cleanliness, staff & service, amenities
The staff is amazing, I could check in earlier and out later due to flight times. The room is clean, breakfast is decent for the price and I will definitely stay there again. The staff made a whole difference in my stay, thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amr Farouk

Liked: Cleanliness, staff & service, amenities
Very friendly Staff
Stayed 5 nights in Nov 2025

2/10 Terrible

Guhan

Liked: Cleanliness
Disliked: Amenities
The room was tiny - well below the expectations of what one might usually get for a “classic double room”. Barely enough room to fit two suitcases and two carry ons and ourselves. Also - we paid for the breakfast but it did not show up in our reservation. It may be because of the rebrand that happened from Best Western to Four Points. But still, very frustrating.
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities
Pratique...
Stayed 5 nights in Nov 2025

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 2 nights and really enjoyed my time. As a solo female traveler, I felt very safe both in the hotel and in my room. The staff were extremely friendly and helpful, and the whole place felt clean and modern. I also appreciated that reception is staffed 24/7. There’s a shop at the end of the road for water and snacks, and the tube line is close by, which was very convenient. A couple of things to note: I booked a double room and didn’t realise it didn’t have any windows. This wasn’t an issue for me - in fact, it helped me feel more secure - but some guests may prefer natural light. The bed was also on the smaller side; I’m 5'10" and my feet were hanging off the end, so anyone taller might find it uncomfortable. Overall, I had a great stay and would happily recommend this hotel or stay again.
Stayed 2 nights in Nov 2025

6/10 Okay

Asnake

Liked: Cleanliness, staff & service, amenities
The room was to small for £400 but the staff was very friendly and excellent customer service 👏
Stayed 3 nights in Nov 2025

10/10 Excellent

Yuriko

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean and cozy. Staff was friendly when approached and would leave you alone otherwise. I wish they’d acknowledge you when you walk in/out, though some people may prefer the indifference.
Stayed 4 nights in Nov 2025

6/10 Okay

Luciana

Stayed 4 nights in Oct 2025

10/10 Excellent

Murray

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cheerful and helpful staff
Stayed 2 nights in Nov 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Good location, clean and good continental breakfast
Stayed 3 nights in Nov 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, amenities
Larger trash cans, availability to get ice, more creamers and coffee in the room
Stayed 3 nights in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Staff friendly, Room wasn't ready until 2 hours after check in time
Stayed 1 night in Oct 2025

10/10 Excellent

Khosro

Liked: Cleanliness, amenities, property conditions & facilities
It was our first time in London, and my wife and I stayed at this hotel for three nights. The hotel was very clean, and the staff were extremely friendly. We want to give a special thank you to Vijay (the manager) and Chithra (the receptionist) — they were so helpful, responsible, and kind. We will never forget how warm and welcoming they were. We highly recommend this hotel to everyone!
Stayed 3 nights in Nov 2025

10/10 Excellent

Nimesh

Stayed 1 night in Oct 2025

10/10 Excellent

Maria Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean
Stayed 1 night in Nov 2025