4/10 Poor
Clare
Travelled with group
19 Oct 2025
Really nice hotel but disappointing stay
The hotel reception and bar/lounge area are clean, warm and. Inviting. The decor in the hotel is quirky. I booked two double rooms with queen size beds, but they were kingsize. The bedframe creaked loudly when turning over and due to the cheap waterproof mattress topper I was unable to sleep as it made me sweat. the en-suite was spacious with a large separate shower and bath. Unfortunately the cold tap on the bath was very stiff and i could only turn it a fraction and was then unable to turn it off. Due to a language problem we ordered 2 double gins from the bar and received 2, double, double gins and were charged £65. The manager refused to refund us saying she was unable to as it had already been put on the system but instead gave us free tonic and a bottle of their top Prosecco that sells in tescos for £12.50. We didnt wart this as we already had quadruple gins to drink and we were travelling by bike and had minimal luggage space. I am still waiting for someone to get back to me about our stay. It may be an unfortunate set of problems that just happened to us, as it really is a nice hotel
Clare
Stayed 1 night in Oct 2025




































